Get Heard

Communication Skills To Double Your Impact

By: Peter Alkema

Narrated by: Virtual Voice

Do you wish you could communicate better and have more impact? Are you overwhelmed by all the ways we communicate? Do you feel your voice gets lost in a noisy world? In this book I’ll teach you how to use email better, how to present to a group and in public, how to use messaging tools like Whatsapp and online meeting platforms like Teams & Zoom. I’ll teach you how to communicate verbally, in writing and through images. You’ll also learn three principles of communication: story telling, brevity and clarity. This book will teach you: * Practical principles and techniques to help you communicate better in different contexts and with different audiences * Tips from my 25 year career of how I have communicated in meetings, presentations, with co-workers and on projects * Email management techniques that will improve how you write emails, manage your inbox and stand out in other people's inboxes * Tips for communicating better in online meetings so that you come across with credibility through engagement & contribution * Principles for group messaging, social media and engaging larger groups to get action like attending events and opening attachments * Verbal communication principles so that you get heard more in settings such as 1:1, with your boss, co-workers and colleagues * Activities in each section of the course as well as an assignment at the end of the course to help you achieve your goals This book will improve your workplace communication skills, but the principles are equally important for the rest of our lives as well. I’ve also written the book primarily for people that are earlier in their career and who need the tools and skills to start out in the right way. Email – no matter how well you clear your inbox, it keeps filling up again. We tend to manage communication within emails in the same way we perceive our inboxes – a necessary drudge – but what if you could write better emails and get your message across in other people’s inboxes? In the first chapter I’ll teach you tips and tricks about emails that I’ve learned along the way. Online meetings – since 2020 we’ve all become zoom zombies, endless back to back online meetings. Our efficiency has increased and it’s likely that our daily interaction will always have an online component. How can you conduct yourself better in online meetings? How can you present better, get your message across and continue to build credibility? Group communications – you are probably part of many different teams. From the class WhatsApp group or your study syndicate to the deadlines you and your project team are facing at work, you will have to communicate as part of a team. I’ll teach you what I’ve learned about communicating as part of a team. Social communications – I gave a talk at a school recently about digital citizenship. All families are grappling with kid’s exposure to the digital world. We’ve all had a love hate relationship with social media – there are clear benefits but also the dangers? How do we use these communication tools better? In the chapter on social communications ’ll teach you what I’ve learnt. Mass communications – I’ve run many events in my career and managed large-scale communications. Product launches, celebrations, training and general awareness. I’ve also worked with event managers and I’ll teach you the tricks I’ve learned along the way to help you get your message out to a wide audience. Verbal communicating – how can you speak to be heard, what are practical tips you can learn, phrases you can say and words you can use to get heard and speak out with confidence and conviction? This book covers all these aspects of communication which will help you have more success and impact in the workplace.