-
Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $16.99
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
-
Crucial Influence, Third Edition
- Leadership Skills to Create Lasting Behavior Change
- By: Joseph Grenny, Kerry Patterson, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 5 hrs and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
-
-
Make a positive influence. Most practical
- By John on 01-09-24
By: Joseph Grenny, and others
-
Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- By: Joseph Grenny, Kerry Patterson, Ron McMillan, and others
- Narrated by: Emily Gregory, Joseph Grenny
- Length: 7 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
-
-
Great info; needs a cast, PDF and a website update
- By Kali on 04-25-22
By: Joseph Grenny, and others
-
First, Break All the Rules
- What the World's Greatest Managers Do Differently
- By: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrated by: Mel Foster
- Length: 9 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
-
-
Content is dated
- By A. Yoshida on 09-09-19
By: Marcus Buckingham, and others
-
Kissinger
- A Biography
- By: Walter Isaacson
- Narrated by: Malcolm Hillgartner
- Length: 34 hrs and 30 mins
- Unabridged
-
Overall
-
Performance
-
Story
By the time Henry Kissinger was made secretary of state in 1973, he had become, according to a Gallup poll, the most admired person in America and one of the most unlikely celebrities ever to capture the world’s imagination. Yet Kissinger was also reviled by large segments of the American public, ranging from liberal intellectuals to conservative activists. Kissinger explores the relationship between this complex man's personality and the foreign policy he pursued.
-
-
A dissapointment
- By Mike From Mesa on 12-16-13
By: Walter Isaacson
-
Rationality
- What It Is, Why It Seems Scarce, Why It Matters
- By: Steven Pinker
- Narrated by: Arthur Morey
- Length: 11 hrs and 19 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the 21st century, humanity is reaching new heights of scientific understanding - and at the same time appears to be losing its mind. How can a species that developed vaccines for COVID-19 in less than a year produce so much fake news, medical quackery, and conspiracy theorizing? Pinker rejects the cynical cliché that humans are an irrational species - cavemen out of time saddled with biases, fallacies, and illusions.
-
-
Steven Pinker's Frozen Worldview from the 90s
- By Ryan Booth on 11-12-21
By: Steven Pinker
-
I Know What to Do, So Why Don't I Do It?
- The New Science of Self-Discipline
- By: Nick Hall
- Narrated by: Nick Hall
- Length: 10 hrs and 5 mins
- Original Recording
-
Overall
-
Performance
-
Story
You might think laziness, lack of willpower, and/or low motivation are to blame for the fact that you aren't achieving your goals. But fascinating research in the field of psychoneuroimmunology has revealed another, far more likely possibility. One with the potential to transform your life in a dramatic way.
-
-
Big Disappointment!
- By TP on 01-29-15
By: Nick Hall
-
Crucial Influence, Third Edition
- Leadership Skills to Create Lasting Behavior Change
- By: Joseph Grenny, Kerry Patterson, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 5 hrs and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
-
-
Make a positive influence. Most practical
- By John on 01-09-24
By: Joseph Grenny, and others
-
Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- By: Joseph Grenny, Kerry Patterson, Ron McMillan, and others
- Narrated by: Emily Gregory, Joseph Grenny
- Length: 7 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
-
-
Great info; needs a cast, PDF and a website update
- By Kali on 04-25-22
By: Joseph Grenny, and others
-
First, Break All the Rules
- What the World's Greatest Managers Do Differently
- By: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrated by: Mel Foster
- Length: 9 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
-
-
Content is dated
- By A. Yoshida on 09-09-19
By: Marcus Buckingham, and others
-
Kissinger
- A Biography
- By: Walter Isaacson
- Narrated by: Malcolm Hillgartner
- Length: 34 hrs and 30 mins
- Unabridged
-
Overall
-
Performance
-
Story
By the time Henry Kissinger was made secretary of state in 1973, he had become, according to a Gallup poll, the most admired person in America and one of the most unlikely celebrities ever to capture the world’s imagination. Yet Kissinger was also reviled by large segments of the American public, ranging from liberal intellectuals to conservative activists. Kissinger explores the relationship between this complex man's personality and the foreign policy he pursued.
-
-
A dissapointment
- By Mike From Mesa on 12-16-13
By: Walter Isaacson
-
Rationality
- What It Is, Why It Seems Scarce, Why It Matters
- By: Steven Pinker
- Narrated by: Arthur Morey
- Length: 11 hrs and 19 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the 21st century, humanity is reaching new heights of scientific understanding - and at the same time appears to be losing its mind. How can a species that developed vaccines for COVID-19 in less than a year produce so much fake news, medical quackery, and conspiracy theorizing? Pinker rejects the cynical cliché that humans are an irrational species - cavemen out of time saddled with biases, fallacies, and illusions.
-
-
Steven Pinker's Frozen Worldview from the 90s
- By Ryan Booth on 11-12-21
By: Steven Pinker
-
I Know What to Do, So Why Don't I Do It?
- The New Science of Self-Discipline
- By: Nick Hall
- Narrated by: Nick Hall
- Length: 10 hrs and 5 mins
- Original Recording
-
Overall
-
Performance
-
Story
You might think laziness, lack of willpower, and/or low motivation are to blame for the fact that you aren't achieving your goals. But fascinating research in the field of psychoneuroimmunology has revealed another, far more likely possibility. One with the potential to transform your life in a dramatic way.
-
-
Big Disappointment!
- By TP on 01-29-15
By: Nick Hall
Publisher's summary
Hold anyone accountable. Master performance discussions. Get results.
Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly - often creating whole new sets of problems.
Research proves that mishandled disappointments aren't just morale killers, they're institution killers - diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces.
Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as:
- An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
- Your boss just demanded that you meet a deadline you know you can't meet - and he clearly doesn't want to hear complaints about it.
- Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now, or pay later.
- Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly.
- A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.
Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.
Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
Praise for Crucial Accountability:
"Revolutionary ideas...opportunities for breakthrough" (Stephen R. Covey, author of The 7 Habits of Highly Effective People)
"Unleash the true potential of a relationship or organization and move it to the next level." (Ken Blanchard, coauthor of The One Minute Manager)
"The most recommended and most effective resource in my library." (Stacey Allerton Firth, vice president, Human Resources, Ford of Canada)
"Brilliant strategies for those difficult discussions at home and in the workplace." (Soledad O'Brien, CNN news anchor and producer)
"This book is the real deal.... Read it, underline it, learn from it. It's a gem." (Mike Murray, VP Human Resources and Administration, retired, Microsoft)