-
Career Magic
- How to Stay on Track to Achieve a Stellar Career
- Narrated by: Jody Maberry
- Length: 6 hrs and 36 mins
- Unabridged Audiobook
- Categories: Biographies & Memoirs, Professionals & Academics
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Buy for $14.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
-
Time Management Magic
- How to Get More Done Every Day and Move from Surviving to Thriving
- By: Lee Cockerell
- Narrated by: Jody Maberry
- Length: 2 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
During Lee Cockerell’s career at Disney as the senior operating executive of Walt Disney World Resorts, he led a team of 40,000 cast members (employees) and was responsible for the operations of 20 resort hotels, four theme parks, and two water parks. As you can imagine, Lee had to become a time-management expert, first as a means of survival and then as a way to help others make the best use of their time. The time-management secrets he developed have become one of his most requested corporate-training lectures and are now available to you in this tell-all audiobook.
-
-
Waste of time
- By Shlomit on 02-21-22
By: Lee Cockerell
-
The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- By: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 3 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.
-
-
Content is Great but Narrator Puts You to Sleep
- By Anonymous User on 08-30-18
By: Lee Cockerell
-
How’s the Culture in Your Kingdom?
- Lessons from a Disney Leadership Journey
- By: Dan Cockerell
- Narrated by: Jody Maberry
- Length: 6 hrs and 8 mins
- Unabridged
-
Overall
-
Performance
-
Story
Author Dan Cockerell started his Disney journey as a parking attendant. Over the next 26 years and 19 different jobs, he became the vice president of the biggest theme park in the world, The Magic Kingdom Park. During the course of his Disney career, Dan learned many life and leadership lessons, and teaches those learnings within How's the Culture in Your Kingdom? Dan explains how to lead yourself and how to lead your team and organization by using relevant stories and practical examples from his 26-year Disney leadership journey.
-
-
Pure gold!
- By Michael Teig on 03-06-22
By: Dan Cockerell
-
Creating Magic
- 10 Common Sense Leadership Strategies from a Life at Disney
- By: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 7 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade.
-
-
Brilliant, simple, lessons on leadership
- By Garrett on 10-16-10
By: Lee Cockerell
-
Be Our Guest
- Perfecting the Art of Customer Service
- By: The Disney Institute, Theodore Kinni
- Narrated by: Barry Abrams
- Length: 5 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
-
-
Too long and repetitive
- By M. Decker on 03-11-16
By: The Disney Institute, and others
-
The Ride of a Lifetime
- Lessons Learned from 15 Years as CEO of the Walt Disney Company
- By: Robert Iger
- Narrated by: Jim Frangione, Robert Iger
- Length: 8 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever, and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger - think global - and turn Disney into a stronger brand in international markets.
-
-
Joins “Shoe Dog” as required biographies.
- By Matt S. on 01-02-20
By: Robert Iger
-
Time Management Magic
- How to Get More Done Every Day and Move from Surviving to Thriving
- By: Lee Cockerell
- Narrated by: Jody Maberry
- Length: 2 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
During Lee Cockerell’s career at Disney as the senior operating executive of Walt Disney World Resorts, he led a team of 40,000 cast members (employees) and was responsible for the operations of 20 resort hotels, four theme parks, and two water parks. As you can imagine, Lee had to become a time-management expert, first as a means of survival and then as a way to help others make the best use of their time. The time-management secrets he developed have become one of his most requested corporate-training lectures and are now available to you in this tell-all audiobook.
-
-
Waste of time
- By Shlomit on 02-21-22
By: Lee Cockerell
-
The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- By: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 3 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.
-
-
Content is Great but Narrator Puts You to Sleep
- By Anonymous User on 08-30-18
By: Lee Cockerell
-
How’s the Culture in Your Kingdom?
- Lessons from a Disney Leadership Journey
- By: Dan Cockerell
- Narrated by: Jody Maberry
- Length: 6 hrs and 8 mins
- Unabridged
-
Overall
-
Performance
-
Story
Author Dan Cockerell started his Disney journey as a parking attendant. Over the next 26 years and 19 different jobs, he became the vice president of the biggest theme park in the world, The Magic Kingdom Park. During the course of his Disney career, Dan learned many life and leadership lessons, and teaches those learnings within How's the Culture in Your Kingdom? Dan explains how to lead yourself and how to lead your team and organization by using relevant stories and practical examples from his 26-year Disney leadership journey.
-
-
Pure gold!
- By Michael Teig on 03-06-22
By: Dan Cockerell
-
Creating Magic
- 10 Common Sense Leadership Strategies from a Life at Disney
- By: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 7 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade.
-
-
Brilliant, simple, lessons on leadership
- By Garrett on 10-16-10
By: Lee Cockerell
-
Be Our Guest
- Perfecting the Art of Customer Service
- By: The Disney Institute, Theodore Kinni
- Narrated by: Barry Abrams
- Length: 5 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
-
-
Too long and repetitive
- By M. Decker on 03-11-16
By: The Disney Institute, and others
-
The Ride of a Lifetime
- Lessons Learned from 15 Years as CEO of the Walt Disney Company
- By: Robert Iger
- Narrated by: Jim Frangione, Robert Iger
- Length: 8 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever, and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger - think global - and turn Disney into a stronger brand in international markets.
-
-
Joins “Shoe Dog” as required biographies.
- By Matt S. on 01-02-20
By: Robert Iger
-
The First 90 Days, Updated and Expanded
- Proven Strategies for Getting Up to Speed Faster and Smarter
- By: Michael Watkins
- Narrated by: Grover Gardner
- Length: 6 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
The world’s most trusted guide for leaders in transition. Transitions are a critical time for leaders. In fact, most agree that moving into a new role is the biggest challenge a manager will face. While transitions offer a chance to start fresh and make needed changes in an organization, they also place leaders in a position of acute vulnerability. Missteps made during the crucial first three months in a new role can jeopardize or even derail your success.
-
-
Very practical book
- By Leo on 02-16-16
By: Michael Watkins
-
Everyone Communicates, Few Connect
- What the Most Effective People Do Differently
- By: John C. Maxwell
- Narrated by: Henry O. Arnold, John Maxwell
- Length: 7 hrs and 13 mins
- Unabridged
-
Overall
-
Performance
-
Story
While it may seem like some folks are just born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections.
-
-
stronger than normal Maxwell
- By jdon on 07-17-20
By: John C. Maxwell
-
Multipliers, Revised and Updated
- How the Best Leaders Make Everyone Smarter
- By: Liz Wiseman, Stephen Covey - foreword
- Narrated by: Liz Wiseman, John Meagher
- Length: 11 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
We've all had experiences with two dramatically different types of leaders. The first type drain intelligence, energy, and capability from the people around them and always need to be the smartest people in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them.
-
-
Good points, but highly repetitive
- By 9a7ner on 02-27-19
By: Liz Wiseman, and others
-
The Disney Difference
- The Complete Guide to Adding Disney-Like Magic to Your Corporation or Organization
- By: Wayne Olson
- Narrated by: Wayne Olson
- Length: 4 hrs and 23 mins
- Unabridged
-
Overall
-
Performance
-
Story
Transform your business or nonprofit organization. The Disney Difference is a must-listen for fans of Disney or for anyone who wants to apply the lessons and magic of Walt Disney to their organization. If you serve customers, charitable donors, or guests, this book will show you how you can give your best and give everyone a more magical experience.
-
-
A definite stand out among Disney related books
- By Tricia on 06-15-20
By: Wayne Olson
-
Freedom
- By: Sebastian Junger
- Narrated by: Sebastian Junger
- Length: 3 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
Throughout history, humans have been driven by the quest for two cherished ideals: community and freedom. The two don’t coexist easily. We value individuality and self-reliance, yet are utterly dependent on community for our most basic needs. In this intricately crafted and thought-provoking book, Sebastian Junger examines the tension that lies at the heart of what it means to be human.
-
-
Classic Junger.
- By Bernard Lenrow on 05-18-21
By: Sebastian Junger
-
The Leadership Challenge Sixth Edition
- How to Make Extraordinary Things Happen in Organizations
- By: James M. Kouzes, Barry Posner
- Narrated by: Brian Holsopple
- Length: 11 hrs and 4 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Leadership Challenge is the gold-standard manual for effective leadership, grounded in research and written by the premier authorities in the field. With deep insight into the complex interpersonal dynamics of the workplace, this book positions leadership both as a skill to be learned and as a relationship that must be nurtured to reach its full potential.
-
-
Great info. but this reader tough to listen to
- By Thomas G. Hamp on 11-27-17
By: James M. Kouzes, and others
-
Jim Henson
- The Biography
- By: Brian Jay Jones
- Narrated by: Kirby Heyborne
- Length: 21 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
For the first time ever - a comprehensive biography of one of the 20th century’s most innovative creative artists: the incomparable, irreplaceable Jim Henson He was a gentle dreamer whose genial bearded visage was recognized around the world, but most people got to know him only through the iconic characters born of his fertile imagination: Kermit the Frog, Bert and Ernie, Miss Piggy, Big Bird. The Muppets made Jim Henson a household name, but they were just part of his remarkable story.
-
-
Dramatically complete
- By T on 10-01-13
By: Brian Jay Jones
-
Simply Said
- Communicating Better at Work and Beyond
- By: Jay Sullivan
- Narrated by: Jay Sullivan
- Length: 5 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication.
-
-
Everyone who presents or is in a sales position should read this book!!
- By ben daughdrill on 12-04-17
By: Jay Sullivan
-
Fish!
- A Proven Way to Boost Morale and Improve Results
- By: Stephen C. Lundin, John Christensen, Harry Paul, and others
- Narrated by: Kathleen McInerney
- Length: 2 hrs and 23 mins
- Unabridged
-
Overall
-
Performance
-
Story
It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the challenge of bringing life back to her unenthusiastic and unmotivated team seems impossible, until she discovers an incredibly successful workplace down the street where the employees are so alive and passionate that people stop just to watch them work!
-
-
loved it
- By Renee' Dickinson on 01-26-19
By: Stephen C. Lundin, and others
-
Mastering Fear
- A Navy SEAL's Guide
- By: Brandon Webb, John David Mann
- Narrated by: Johnathan McClain, Brandon Webb
- Length: 4 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Brandon Webb has run life-threatening missions in the world's worst trouble spots, whether that meant jumping out of airplanes, taking down hostile ships on the open sea, or rolling prisoners in the dead of night in the mountains of Afghanistan. As a Navy SEAL, he learned how to manage the natural impulse to panic in the face of terrifying situations. As media CEO and national television commentator, he has learned how to apply those same skills in civilian life.
-
-
slow start
- By adam govoni on 09-03-18
By: Brandon Webb, and others
-
How to Persuade and Get Paid
- The Sales Workshop for Everyone
- By: Phil M. Jones
- Narrated by: Phil M. Jones
- Length: 4 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
How to Persuade and Get Paid is a sales training program that combines information and entertainment to teach you exactly what it takes to create success in today’s challenging marketplace.
-
-
How to Win Friends & Influence People for the Modern Age
- By Bryan Eisenberg on 02-11-19
By: Phil M. Jones
-
One Little Spark!
- Mickey's Ten Commandments and the Road to Imagineering
- By: Marty Sklar
- Narrated by: Jeff Cummings
- Length: 5 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
We've all read about the experts: the artists, the scientists, the engineers - that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes?
-
-
More like a collection of emails.
- By J on 02-19-18
By: Marty Sklar
Publisher's Summary
Executive career development secrets from a life at Disney.
Career Magic is a unique audiobook full of priceless advice and insightful experience. Lee Cockerell chronicles how he went from being a college dropout, rose through the ranks at both Hilton and Marriott, and ultimately became the executive vice president of operations for the Walt Disney World Resort. As the senior operating executive for more than a decade, Lee led a team of 40 thousand cast members and was responsible for the operations of 20 resort hotels, four theme parks, two water parks, a shopping and entertainment village, and the ESPN sports and recreation complex.
After spending more than 40 years in the hospitality industry developing skills, learning lessons in management and excellence in customer service, people were always asking Lee, "How can I climb the corporate ladder? How can I get into management? How can I get promoted? How can I make more money?" It was these persistent questions that led Lee to create this audiobook.
Lee candidly shares the specific things he did to experience such dramatic success in the corporate world, but he also shares the mistakes he made along the way and the million-dollar lessons he learned that ultimately led him to the top spot at the number one vacation destination in the world.
It was not Disney magic that made Lee Cockerell's career so successful, but the way he dealt with the ups and downs that made it magical. It's the same with your career. Through this book, you will learn how to navigate the ups and downs along your own career path and zero in on your ideal job – and ultimately, the life you desire. When Lee Cockerell says, "If I can do it, so can you," he truly means it.
No matter where you are along your career path, you have an opportunity to climb the ladder of success by paying attention, asking questions, and having a passion for your chosen career.
More from the same
What listeners say about Career Magic
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Sai Phani Utkarsh kethana
- 02-26-20
life changing!!
An awesome book ... I'll listen to it again and again. Thank you so much Lee & Jody for this audio book.
-
Overall
-
Performance
-
Story
- Jennifer Bennett
- 01-13-20
Excellent book
I really liked this book. It is an excellent book about management, life lessons and overcoming obstacles.
-
Overall
-
Performance
-
Story
- Amazon Customer
- 10-09-18
It’s basically a biography
Overall there is good info but I have a few problems with it.
The title and book description were misleading.
Lee restates the same topics over and over again in each chapter. Basically “do your best” “have integrity” and “never stop learning.” It could be ¼ the length and still incorporate the necessary information he was trying to convey. Interesting anecdotes but reads more like a biography than a book about “how to achieve a stellar career.” Ironic because Lee states several times how he has learned to be straight forward with information.
I find the point of view a bit unrealistic. Hindsight is 20/20 and everything looks better from the future when we can understand why things happen. The way the anecdotes and stories are constructed make it seem as if there was a master plan only to be turned upside down in the last chapter when he states “nothing was planned and I’m surprised at my career and success.” It’s confusing and basically discredits the entire book. Lee also discredits everything in the first chapter in much the same way.
Good, relatable voice performance except the audio fades out a lot and then picks back up. Must be where the recording is cut??? It’s aggravating and leads me to believe something is wrong with the app or my earphones when it’s actually the recording. Every few minutes the fades have me reaching for my iPod only to have the recording pick up again.
-
Overall
-
Performance
-
Story
- Troy M.
- 08-31-18
Another great book by Lee with a wonderful message for everyone!
This is the 3rd book I have purchased from Lee and as always it did not disappoint. Lee tells stories from his life to address everyone’s challenges in day to day life. Sometimes it really is that simple, as Lee has said, “just be nice and you’ll go a lot further in life”.
I greatly appreciate Lee’s honesty and transparency in his message.
-
Overall
-
Performance
-
Story

- Lesley Russon
- 05-08-20
MAGIC INFORMATIVE INFORMATION
Apart from loving the honest career story of this book, I felt I was trully mentored into remembering what is the true meaning of a good leader. How to respect your peers, team and customers while still working your way to the top of your career. A great life story with lots of learning through each chapter.
-
Overall
-
Performance
-
Story

- Anonymous User
- 03-05-19
Time Well Spent
As I listened to Lee's journey I was encouraged and inspired. Lee's honesty and humility was very refreshing.