Beyond Measure

The Big Impact of Small Changes

By: Margaret Heffernan

Narrated by: Margaret Heffernan

A powerful manifesto for CEOs and employees alike: Influential and award-winning business leader Margaret Heffernan reveals how organizations can build ideal workplace cultures and create seismic shifts by making deceptively small changes.

By implementing sweeping changes, businesses often think it’s possible to do better, to earn more, and have happier employees. So why does engagement prove so difficult and productivity so elusive?

In Beyond Measure, Margaret Heffernan looks back over her decades spent overseeing different organizations and comes to a counterintuitive conclusion: it’s the small shifts that have the greatest impact. Heffernan argues that building the strongest organization can be accelerated by implementing seemingly small changes, such as embracing conflict as a creative catalyst; using every mind on the team; celebrating mistakes; speaking up and listening more; and encouraging time off from work.

Packed with incredible anecdotes and startling statistics, Beyond Measure takes us on a fascinating tour across the globe, highlighting disparate businesses and revealing how they’ve managed to change themselves in big ways through incremental shifts. How did the CIA revolutionize their intelligence gathering with one simple question? How did one organization increase their revenue by $15 million by instituting a short coffee break? How can a day-long hackathon change the culture of a company? Told with wry wit and knowing humor, Heffernan proves that it’s often the small changes that make the greatest, most lasting impact.

Deep insight.

The author presented case studies that helped to further my understanding of change within organizations and how incremental it can be. She presented very deep insight into how leaders react in difficult situations.

Heffernan is absolutely wonderful!

This is a wonderful insightful and concise book. I can't wait until she writes another book.

great book

I agree with Dr. Heffernan that there is not a magic bullet, but the concepts presented really hit home with me, especially in regards to multitasking excessively.

Margaret Hefferman Remains Brilliant

six 30 minute chapters. Too much content to just listen to, you need to read it as well.

Content is great. Speaker is great

loved it. very easy to listen through. the content was great with very good stories to back up her claims. i loved the insight.