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Week of May 19, 2025 in Review

Housing showed mixed signals in April, with existing home closings disappointing while new home contracts hit a three-year high. Job market data revealed similar contrasts: new unemployment claims remained low, but ongoing claims reached their second highest level since late 2021. Continue reading for more details.

• Existing Home Sales Sink to 7-Month Low
• New Home Sales Surge Past Expectations
• Continuing Unemployment Claims Exceed 1.9 Million
• Family Hack of the Week
• What to Look for This Week

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Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

✅ Remember to join us live every other Tuesday at 4 PM ET at https://masteringencompass.com — it’s the best time to ask questions and connect in real-time.

This week, we dug into how to build and manage a help desk that actually helps—not just resolve issues, but train your team, uncover trends, and streamline workflows. We shared why defining your help desk's scope and hours is critical, how to create smart intake forms and escalation workflows, and how to use AI to identify common support patterns. We also discussed tiered support, searchable knowledge bases, and the metrics that matter most.

👉 Visit our Linktree

Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

Week of May 12, 2025 in Review

Inflation came in lower than anticipated in April, indicating that tariff effects haven't fully appeared in economic data yet. Meanwhile, home builder confidence has dropped this spring amid economic uncertainty, with construction activity showing a slowdown. Continue reading for these and additional market updates.

• Annual Consumer Inflation Hits 4-Year Low
• Wholesale Inflation Cools as Companies Absorb Costs
• Home Builder Confidence Drops Sharply in May
• Single-family Construction Slows in April
• Additional Insights
• Family Hack of the Week
• What to Look for This Week

To subscribe to the MBS Highway, please go to www.MBShighway.com - © 2012-2025 MBS Highway. All rights reserved.

👉 Visit our Linktree

Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.