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🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

Week of May 19, 2025 in Review

Housing showed mixed signals in April, with existing home closings disappointing while new home contracts hit a three-year high. Job market data revealed similar contrasts: new unemployment claims remained low, but ongoing claims reached their second highest level since late 2021. Continue reading for more details.

• Existing Home Sales Sink to 7-Month Low
• New Home Sales Surge Past Expectations
• Continuing Unemployment Claims Exceed 1.9 Million
• Family Hack of the Week
• What to Look for This Week

To subscribe to the MBS Highway, please go to www.MBShighway.com - © 2012-2025 MBS Highway. All rights reserved.

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Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

✅ Remember to join us live every other Tuesday at 4 PM ET at https://masteringencompass.com — it’s the best time to ask questions and connect in real-time.

This week, we dug into how to build and manage a help desk that actually helps—not just resolve issues, but train your team, uncover trends, and streamline workflows. We shared why defining your help desk's scope and hours is critical, how to create smart intake forms and escalation workflows, and how to use AI to identify common support patterns. We also discussed tiered support, searchable knowledge bases, and the metrics that matter most.

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Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

Week of May 12, 2025 in Review

Inflation came in lower than anticipated in April, indicating that tariff effects haven't fully appeared in economic data yet. Meanwhile, home builder confidence has dropped this spring amid economic uncertainty, with construction activity showing a slowdown. Continue reading for these and additional market updates.

• Annual Consumer Inflation Hits 4-Year Low
• Wholesale Inflation Cools as Companies Absorb Costs
• Home Builder Confidence Drops Sharply in May
• Single-family Construction Slows in April
• Additional Insights
• Family Hack of the Week
• What to Look for This Week

To subscribe to the MBS Highway, please go to www.MBShighway.com - © 2012-2025 MBS Highway. All rights reserved.

👉 Visit our Linktree

Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

✅ Remember to join us live every other Tuesday at 4 PM ET at https://masteringencompass.com — it’s the best time to ask questions and connect in real-time.

This week, we covered a ton of game-changing updates—free courses you might have missed, a 14-day trial for our admin coaching program, and the latest features in Encompass® 25.2. We walked through how to use the AI Agent to build schedulers, automate doc requests, and improve your workflow with new task tools and pipeline views. We also shared why documenting your workflow is essential and why workflow always comes before technology.

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Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

Week of May 5, 2025 in Review

The Federal Reserve maintained its pause on interest rate cuts, taking a cautious "wait and see" approach amid ongoing uncertainty about tariff impacts. Meanwhile, housing markets nationwide continue to show price increases, while job seekers are encountering more difficulties. Read on for these updates and more.

• Fed Holds Steady on Rates, Takes "Wait and See" Approach
• Homeownership Remains a Solid Investment Option
• Latest Unemployment Claims: Finding New Jobs Takes Longer
• Family Hack of the Week
• What to Look for This Week

To subscribe to the MBS Highway, please go to www.MBShighway.com - © 2012-2025 MBS Highway. All rights reserved.

👉 Visit our Linktree

Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

Week of April 28, 2025 in Review

Economic updates last week revealed that the labor market showed some weakness, first quarter economic growth contracted, the Fed's preferred inflation measure slowed, and home prices continued their upward trajectory. Here are more details on these key developments.

• April Jobs Report: Looking Beyond the Headlines
• Private Payrolls Miss Expectations
• The Fed’s Preferred Inflation Measure Shows Progress
• Home Prices Continue Strong Nationwide Growth
• Other Economic Highlights
• Family Hack of the Week
• What to Look for This Week

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To subscribe to the MBS Highway, please go to www.MBShighway.com - © 2012-2025 MBS Highway. All rights reserved.

Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

Week of April 21, 2025 in Review

Home sales showed mixed results for new and existing properties in March, while the Federal Reserve's latest Beige Book highlights how trade policy uncertainty is affecting businesses nationwide. Read on for these updates and more.

• Existing Home Sales Fall Below Expectations
• New Home Sales Climb in March
• “Pervasive” Uncertainty Clouds Economic Outlook, Fed Report Shows
• Jobless Claims Show Business Caution
• Family Hack of the Week
• What to Look for This Week

👉 Visit our Linktree

To subscribe to the MBS Highway, please go to www.MBShighway.com - © 2012-2025 MBS Highway. All rights reserved.

Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.

Let us know what questions you have. Give us feedback too.

🎧 This is the audio-only version of our podcast!
To watch the full video with screen sharing, visit https://masteringencompass.com — it’s completely free to join!

This week, we explored how to make the most of native Encompass features and why third-party services should be a last resort. We talked about the evolution of plugins, the risks of vendor lock-in, and how to prep for the upcoming SDK transition. We also shared ways to innovate your workflows using built-in automation and secure tools already included in Encompass—no extra costs or dependencies needed.

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Larry Bailey - Your Community Advocate
© 2025 Mortgage Workflow Partners Inc. All Rights Reserved.