Creative Conflict

In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time. They believe that when we tiptoe around conflict, we negotiate in a halfhearted way that limits our results. By contrast, creative negotiators probe and push until they hit a wall of disagreement, and then they figure out how to get past it.

Conflict is essential to story - regardless of genre. The friction between what a character wants and the lengths they will go to reach that goal is what pulls readers through your book. Great conflict is what leaves readers cheering (or crying) at the end of a story. Using humour and her deep knowledge of human behaviour, counsellor and award-winning author Eileen Cook will guide you through the causes of conflict, the differences between internal and external conflict, and show you how conflict resolution techniques can be turned upside down to ramp up the tension in your book.

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home. Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a...

A revised and updated edition of the acclaimed Wall Street Journal bestseller that explores why some leaders drain capability and intelligence from their teams while others amplify it to produce better results. We ve all had experience with two dramatically different types of leaders. The first...

Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your...

What if you could defuse tension and create accord in even the most volatile situations—just by changing the way you spoke? Over the past 35 years, Marshall Rosenberg has done just that, peacefully resolving conflicts in families, schools, businesses, and governments in 30 countries all over...

Clarity in Conflict Stronger Communication Lasting Harmony Everyday disagreements, emotional misunderstandings, workplace tensions, and broken conversations silently exhaust energy and damage relationships. Many people find themselves replaying arguments, holding unspoken resentment, or feeling misunderstood at home, at work, and even within themselves. Conflict shows up repeatedly, but it is essential to understand how to handle it without stress, guilt, or emotional fallout. You may struggle with difficult conversations, avoid confrontation until frustration builds, or feel stuck in ...

A Guide to Effective Communication for Conflict Resolution enables the reader, first of all, to just notice their present approach to communication. It introduces 9 Principles of Effective Communication, explains them through examples and then encourages the reader to practise the Principles in their own communication. In essence the Principles are simple, but they are personally challenging because they cause us to reassess what may be common practices in our everyday communication. It is important to notice these common practices in ourselves and others first of all, to see how prevalent ...

A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world. For decades, The One Minute Manager has helped millions achieve more successful professional and personal lives. While the principles it lays out are...

#1 New York Times bestseller and arguably the best business narrative ever written, Barbarians at the Gate is the classic account of the fall of RJR Nabisco at the hands of a buyout from investment firm KKR. A book that stormed both the bestseller list and the public imagination, a book that...

“If you’re hesitant to pull the trigger when things obviously aren't working out, Henry Cloud’s Necessary Endings may be the most important book you read all year.” —Dave Ramsey, New York Times bestselling author of The Total Money Makeover “Cloud is a wise, experienced, and...

The founders of a respected Silicon Valley advisory firm study legendary category-creating companies and reveal a groundbreaking discipline called category design. Winning today isn t about beating the competition at the old game. It s about inventing a whole new game defining a new market...

Can Your Relationship Be Quickly Repaired or Enhanced? MDMA, often called Ecstasy or Molly, can frequently transform a couple’s relationship in a single day.

“In The Balancing Act, Nedra Glover Tawwab offers the wisdom so many of us crave: how to stay connected to others without losing ourselves.” —Dr. Becky Kennedy, bestselling author of Good Inside From the bestselling author of Set Boundaries, Find Peace, a relatable guide to understanding...

Ten years after the worldwide bestseller Good to Great, Jim Collins returns withanother groundbreaking work, this time to ask: why do some companies thrive inuncertainty, even chaos, and others do not? Based on nine years of research,buttressed by rigorous analysis and infused with engaging...

A groundbreaking book that reveals the hidden architecture of our conversations and how even small improvements can have a profound impact on our relationships in work and life—from a celebrated Harvard Business School professor and leading expert on the psychology of conversation. “Alison...

Are you “leadership material?” More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a...

The team behind How Google Works returns with management lessons from legendary coach and business executive, Bill Campbell, whose mentoring of some of our most successful modern entrepreneurs has helped create well over a trillion dollars in market value. Bill Campbell played an instrumental...

“You’re going to want to share copies of this book with your overbooked friends and colleagues, but before you do, take some time to read it yourself. Funt’s wisdom around making space is priceless.” —Seth Godin, author of The Practice Do you wish you could stop the mayhem of work and...

Why do we fight most with those we love best? Australian relationship therapist Lissy Abrahams has spent years exploring this question, both in her treatment room helping clients and through extensive research. She knows that long-term conflict leaves us drained, anxious and worried for the...