Conflict Intelligence

Conflict Intelligence Quotient (Conflict-IQ®): The Missing Piece to Turbocharge Conscious Leaders' and Organizations' Emotional Intelligence by Yvette Durazo introduces different aspects of conflict management, illustrating emotional intelligence and conflict intelligence as indelible factors that enhance any organization’s reputation.The book uncovers solutions to conflict and reveals the root causes of certain kinds of conflict. It takes the listener deep into the background of issues and how these childhood problems can be a problem in an organization.

Stop Rehearsing Conversations You Never Have. Start Saying What You Mean When It Matters Most. You rehearse the perfect words. Then the moment arrives, and everything vanishes. You fumble. You ramble. You walk away wishing you had said something different. This book changes that. Forever. Say It Right Every Time gives you the exact words to say in every difficult conversation. Not vague advice. Not theories. Just 115 word-for-word scripts that work in real situations, starting today. 115 Ready-to-Use Scripts for every difficult conversation at work, home, and everywhere that matters 15 ...

“Invaluable . . . a terrific book for leaders”—Jonathan Haidt “Tools simple enough to remember and powerful enough to reshape how you work”—Daniel Pink “Will help you understand your own brain, and bring out the intelligence of those around you”—Kim Scott **A Next Big Idea Club...

You know what you wish you had said. Usually, the conversation is already over. Perhaps you agreed to something you did not have time for, then spent the evening resenting it. Or someone came to you with a problem, and your advice somehow made the conversation worse. You can mean well and still struggle to understand what happened. Emotional Intelligence in 10 Minutes gives you a way to practice before the next difficult moment. This 28-day beginner’s guide follows a clear four-week progression, starting with recognizing your own feelings and building toward handling reactions, ...

Emotion Rules Everybody knows IQ. A measure of intelligence, genius, the ability to use your brain to rationally figure out the world and find success within. But what's EQ? And why is it arguably more important than IQ? If you don't know, you can't win. And that's only the beginning... So learn the facts. Know the truth, apply the gains. EQ is vital. This guide to emotional intelligence includes: What is emotional intelligence? Who devised emotional intelligence? Why is emotional intelligence so important? How does emotional intelligence affect us? Where can emotional intelligence be ...

Whether you're starting a new relationship, finding your way back from headaches and heartaches, or just want to deepen your connection, this book will help equip and empower you. Take the first step in transforming your relationship. Here you'll find helpful and empowering tips that will help you cultivate a stronger connection with your partner. With strategies for understanding yourself and taking responsibility for how you show up, these valuable lessons will lead to an even better bond between you and your partner.

The New York Times bestselling author debunks the myths of what makes great leaders and effective teams, revealing the simple habits that help leaders unlock team intelligence. Ever wonder why some of our most effective leaders aren’t known for the skills we’ve been told are essential for...

A groundbreaking exploration of how we fight and how we build healthy conflict, from the author of The Art of Gathering. We say we want community. Successful teams, dynamic friend groups and high-performing colleagues. Yet many of us don’t understand the crucial element we need to forge...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...

Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams. Who is the most complicated person you work with? You probably don’t have to think very hard to answer...

In Transforming Teams through Personality Insights, Terry Sloan explores the profound impact that understanding personality dynamics can have on team success. Drawing from psychology, leadership studies, and real-world case studies, this book provides a practical framework for managers, team leaders, and professionals looking to enhance collaboration, communication, and performance. By leveraging the personality model DISC, readers will gain actionable strategies to navigate workplace conflicts, optimize team strengths, and foster a culture of inclusion and productivity. Whether you're ...

Stop Playing the Corporate Game Blindfolded: Decode the Hidden Architecture of the Modern Office. You were told a comforting lie at the start of your career: if you work hard and produce brilliant results, the corporate meritocracy will naturally reward you. But you’ve seen the truth. You’ve watched brilliant ideas die in silent boardrooms, witnessed competent colleagues succumb to crushing burnout, and watched in bafflement as toxic individuals are handed the keys to the executive suite. The modern workplace is not a rational machine; it is a volatile psychological battlefield. Every ...

Course objectives: Define and discuss the six essential aspects of empathy—a scientifically validated human function that can be cultivated in order to improve our relationships and quality of life Discuss an empathic guide to emotions including the three basic levels of emotions, the...

**OVER 1 MILLION COPIES SOLD!** "Kick bad mental habits and toughen yourself up."—Inc. Master your mental strength—revolutionary new strategies that work for everyone from homemakers to soldiers and teachers to CEOs. Read by author Amy Morin! Everyone knows that regular exercise and weight...

Practical emotional intelligence skills for self-awareness, resilience, and relationships that thrive—designed for real life. Even if you’ve struggled with emotional overwhelm, reactive communication, or self-doubt, meaningful change is possible. This compassionate, practical guide helps you recognize patterns, build emotional agility, and navigate interactions with clarity and empathy—at work, at home, and within yourself.

The explosive, never-before-told story of the thrilling hunt for a KGB spy in the top ranks of the CIA, revealing how spies blinded the US to the rise of Putin and Russia’s dangerous future, from New York Times bestselling author and former CIA officer Robert Baer. We think we know all the...

From a New York Times bestselling author and an expert on Middle Eastern conflict comes a riveting biography of Meir Dagan, the legendary Mossad director who transformed Israel’s intelligence service into a global powerhouse of espionage and counterterrorism—“required reading for those...

💥 Built On Neuroscience. Designed For Real Life. Created With Dr. Deebika Balu, PhD ⚡️ Fast Results Workbook Included • Designed For Daily Use & Immediate Results ⚡️ 💬 Do You Say Things You Regret — Then Criticize Yourself For It? 🥶 Shut Down, Blow Up, Or Freeze When It Matters Most? 🧠 What If You Could Stay Steady, Even When You’re Triggered? When pressure spikes or conflict hits, your brain hijacks your best intentions. You say things you don’t mean. You shut down when you need to speak up. Your thoughts race, your chest tightens — and just like that, the ...

From the New York Times bestselling author of The Total Money Makeover and radio and podcast host Dave Ramsey comes an informative guide based on how he grew a successful, multimillion dollar company from a card table in his living room. Your company is only as strong as your leaders. These are...

Over 1 million sold in the series! Now updated to address screen time, cyberbullying, and social media. From the authors of the bestselling Parenting with Love and Logic, this teen-specific resource empowers parents to raise responsible tweens, teens, and young adults without anger, nagging, or...