• Why We Made Practiceland (and PatientFi) Just For You

  • Apr 8 2025
  • Duración: 13 m
  • Podcast

Why We Made Practiceland (and PatientFi) Just For You

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  • Resumen

  • It could get weird if PatientFi had a podcast without introducing our CEO and co-founder Todd Watts. So here he is!

    After seeing how unnecessarily difficult financing plans were for staff and patients alike, Todd created PatientFi to make the cosmetic financing experience easier and help more people reach their goals.

    That’s also why this podcast exists: to share the tools and strategies that make life easier for you and your patients.

    About Todd Watts
    Todd Watts, CEO and Co-Founder of PatientFi, has a mission to make healthcare more affordable. He started PatientFi in 2017 with the goal of giving people flexible payment options for their medical bills. The company has taken off, making Deloitte's Technology Fast 500 and Inc. 5000's list of fastest-growing companies. Todd's vision for PatientFi is to keep helping more and more people get the care they need.

    Links

    Connect with Todd on LinkedIn

    Request a demo of PatientFi

    Guest:Todd Watts, CEO and Co-Founder of PatientFi

    Host:
    Andrea Watkins, VP of Conversion Coaching at Studio III Marketing

    SHE DID WHAT?
    Got a wild customer service story or a sticky patient situation to share? If your tale makes it into our "She did what?" segment, we'll send a thank you gift you'll actually love. Promise, no cheap swag here. Send us a message or voicemail at practicelandpodcast.com.

    SUBSCRIBE
    Are you one of us? Subscribe for new episode notifications and more at practicelandpodcast.com.

    HOSTS

    Blake Lucas, Senior Director of Customer Experience at PatientFi

    Blake Lucas is all about creating great customer experiences and making things easier for both businesses and their clients. As Senior Director of Customer Experience at PatientFi, he helps medical practices offer seamless financing options to their patients. With a background in training, account management, and leadership, he’s passionate about motivating teams and improving processes. When he’s not working, he’s busy being a proud dad to his twin boys, finding joy in the everyday chaos of fatherhood.

    Learn more about PatientFi

    Andrea Watkins, VP Conversion Consulting, Studio 3 Marketing

    Andrea’s journey in the aesthetics industry began as the COO of a thriving plastic surgery practice, where she gained firsthand experience in optimizing operations and driving growth. Today, as the Vice President of Conversion Coaching at Studio III Marketing, her mission is to make proven best practices in aesthetics accessible to everyone from the front desk to the back office. Through implementation of the right people, systems and processes, she guides practices across the nation to streamline workflows, increase revenue, and have fun along the way! Her true passion is equipping women with the right tools to make the most of their roles and empower them to serve patients and doctors, while creating stable and rewarding careers for themselves.

    Learn more about Studio III Marketing

    Co-hosts: Andrea Watkins & Blake Lucas
    Producer: Eva Sheie @ The Axis
    Assistant Producers: Mary Ellen Clarkson & Hannah Burkhart
    Engineering: Aron Devereaux
    Theme music: Full Time Job, Mindme
    Cover Art: Dan Childs

    Practiceland is a production of The Axis: theaxis.io
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