What energizes a leader who has spent decades building systems, teams, and businesses that last?

In this episode of the What Juices You Podcast, host Kris MacQueen sits down with Paul Ansloos, Founder Emeritus of ExpensePoint, for a deeply human conversation about restoring value—both in organizations and in people.

Paul reflects on his 24-year journey building ExpensePoint into a global SaaS platform , but what emerges most clearly is not a story about software. It’s a story about attention. About seeing “good bones” where others see wear and tear. About choosing to restore rather than replace.

From identifying friction in expense management processes to revitalizing historic buildings to reigniting confidence in team members who feel depleted, Paul shares the throughline that has fueled him: unlocking potential that already exists.

In this conversation, Kris and Paul explore:

• Why restoring value—rather than starting from scratch—creates deeper, more sustainable impact
• How disciplined discernment protects teams from burnout while preserving creative energy
• The leadership power of full attention in a distracted world
• Why sustaining energy in uncertain times requires tuning out noise and investing in what truly matters

Paul’s wish for leaders is simple and grounding: be intentional about what you focus on, surround yourself with people who elevate you, and bring steady, generous energy into every room you enter.

If you’re a leader who believes culture is built through care, discernment, and meaningful connection, this conversation with Paul Ansloos will invite you to slow down, look closer, and lead with presence.

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Transforming Workplace Engagement For Over 20 Years

Whether you’re looking to grow leadership capabilities, build high-performance teams or fuel everyday innovation, Juice’s proven content and customized learning solutions will deliver lasting impact and help you transform your workplace. For 20 years, we’ve partnered with companies around the world to transform employee engagement. Every day, we work with leaders like you to unlock the energy needed to fuel performance.

• Leadership Training Programs
• Learning Experiences
• Leadership Resources
• Webinars & Workshops
• About Juice

What changes when “care” stops meaning comfort and starts meaning courage?

In this episode of the What Juices You Podcast, Brady Wilson sits down with Brian Henry, Chief People Officer at Bird Construction, to explore what it takes to lead people-first in a high-performance environment without losing your edge or your humanity. Brian shares how authenticity and values-based leadership became his compass, and why the leaders people trust most are often the ones willing to tell the truth with respect, clarity, and heart.

Brian reflects on lessons shaped by his journey, his career in HR leadership, and the responsibility of building cultures where people feel both challenged and supported. This is a conversation about leading with humility and steel: caring deeply while holding the bar high.

In this conversation, you’ll hear:

• Why leading with heart is not being a pushover and how truth-telling builds trust
• The cost of choosing “likable” over authentic and what it looks like to lead without self-betrayal
• How to deliver direct feedback in a way people can actually receive and use
• What it means to protect both the employee experience and the enterprise
• Why people may forget what you said, but never forget how you made them feel

If you’re navigating performance pressures, culture shifts, or the everyday tension between empathy and accountability, Brian’s perspective offers a grounded, practical model for leading with care that has spine.

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Transforming Workplace Engagement For Over 20 Years

Whether you’re looking to grow leadership capabilities, build high-performance teams or fuel everyday innovation, Juice’s proven content and customized learning solutions will deliver lasting impact and help you transform your workplace. For 20 years, we’ve partnered with companies around the world to transform employee engagement. Every day, we work with leaders like you to unlock the energy needed to fuel performance.

• Leadership Training Programs
• Learning Experiences
• Leadership Resources
• Webinars & Workshops
• About Juice

Performance is a lagging indicator of how a person feels. In this episode of the What Juices You Podcast, Brady Wilson talks with Zach Mercurio, PhD, about why mattering is a measurable mechanism for results.

Zach makes the link clear: the degree to which people add value is correlatational to the degree to which they feel valued. When leaders help people feel seen, heard, and essential, they unlock the energy and ownership that performance-driven cultures are built on. Brady and Zach explore how Zach’s research gives leaders “permission” to focus on the human work—because it is the fastest path to better outcomes.

In this episode, you’ll discover:

• The Primal Need: Why mattering is a survival instinct and how "anti-mattering" creates defensive, low-performance environments.
• The Skill of Significance: Using the world’s oldest technology—conversation—to rebuild the social repetitions required for trust.
• The Tanya Effect: A powerful story of a leader who treats relationships as the primary job, and quality as the natural byproduct.
• Leading vs. Lagging Indicators: Why mattering is the performance lever leaders miss—and how it drives commitment over compliance.
• Scaling Significance: Practical habits and incentive structures that make mattering a consistent organizational practice, not just an intuition.

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Transforming Workplace Engagement For Over 20 Years

Whether you’re looking to grow leadership capabilities, build high-performance teams or fuel everyday innovation, Juice’s proven content and customized learning solutions will deliver lasting impact and help you transform your workplace. For 20 years, we’ve partnered with companies around the world to transform employee engagement. Every day, we work with leaders like you to unlock the energy needed to fuel performance.

• Leadership Training Programs
• Learning Experiences
• Leadership Resources
• Webinars & Workshops
• About Juice

What does it take to modernize a beloved cultural institution—while protecting what makes it meaningful?

In this episode of the What Juices You Podcast, Brady Wilson sits down with Kelly Harper, VP of Visitor Experience at ROM (Royal Ontario Museum), to unpack what it means to build a truly visitor-centred organization. Kelly shares how ROM is navigating a major shift in expectations: more competition for people’s time and attention, an evolving visitor base, and increasing pressure to grow self-generated revenue—without losing the magic that keeps people coming back.

A central theme in the conversation is the connection between culture and design. Kelly describes how visitor experience isn’t just about the front line—it’s a whole-system effort that includes everything from the environment people enter through, to the language teams use, to the behind-the-scenes decisions that shape how easy (or hard) it is to deliver a great day for a visitor. From rethinking “transactional” interactions to creating more welcoming moments of connection, Kelly explains how small shifts in narrative and systems can unlock big changes in behaviour.

Together, Brady and Kelly explore what leaders can do when transformation is the mandate: clarify the “why,” reduce friction for teams, and build systems that make the right behaviours easier to repeat. The conversation also highlights Kelly’s view of employee experience as a “two-sided coin”—supporting people to do their work well, while also shaping how they feel about the organization they work for.

In this conversation, you’ll learn:

• How ROM is responding to shifting visitor expectations and the “attention economy”
• Why visitor experience is a whole-organization responsibility—not just a front-line function
• How language and narrative shape behaviour (and how small design choices create culture)
• What it looks like to move from transactional service to more meaningful visitor connection
• Why employee experience requires both enablement and belonging to sustain performance

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Transforming Workplace Engagement For Over 20 Years

Whether you’re looking to grow leadership capabilities, build high-performance teams or fuel everyday innovation, Juice’s proven content and customized learning solutions will deliver lasting impact and help you transform your workplace. For 20 years, we’ve partnered with companies around the world to transform employee engagement. Every day, we work with leaders like you to unlock the energy needed to fuel performance.

• Leadership Training Programs
• Learning Experiences
• Leadership Resources
• Webinars & Workshops
• About Juice

What if happiness wasn't something you chase, but a skill you could deliberately build?

In this episode of the What Juices You Podcast, dynamic leadership and happiness coach, and founder of The Dose of Happiness, Dr. Zippy Abla, joins Brady Wilson to explore the science of emotional regulation, resilience, and leading with grace when pressure hits hardest.

Dr. Zippy reveals how leaders can rewire their brains to shift from stress to flow in just 90 seconds. She introduces her DOSE framework (Dopamine, Oxytocin, Serotonin, Endorphins) and shares practical tools like coherence breathing, reframing, and the "yellow car exercise" that help leaders maintain energy, clarity, and connection—even in high-stakes moments.

Together, Brady and Zippy dive into:

• Why happiness is a learnable skill, not a personality trait
• How the 90-second rule can transform emotional reactivity into intentional response
• The neuroscience behind coherence: aligning heart, brain, and breath for peak performance
• Why reframing isn't about toxic positivity—it's about expanding your brain's perspective
• How leaders can create psychological safety by modeling emotional regulation

If you're a leader who wants to show up with more energy, less reactivity, and genuine presence—this conversation will give you the neuroscience and practical tools to make it happen.

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Transforming Workplace Engagement For Over 20 Years

Whether you’re looking to grow leadership capabilities, build high-performance teams or fuel everyday innovation, Juice’s proven content and customized learning solutions will deliver lasting impact and help you transform your workplace. For 20 years, we’ve partnered with companies around the world to transform employee engagement. Every day, we work with leaders like you to unlock the energy needed to fuel performance.

• Leadership Training Programs
• Learning Experiences
• Leadership Resources
• Webinars & Workshops
• About Juice

How do leaders move from being socially defined by expectations… to becoming self-authored leaders who operate from clarity, purpose, and inner alignment?

In this powerful episode of the What Juices You Podcast, leadership coach, keynote speaker, and author Keith Lewis joins Brady Wilson to explore the deep inner work that fuels authentic, energized leadership.

Keith—whose career spans advertising, management consulting, world-class facilitation, and even a surprising chapter as a Division I and NBA mascot—shares how his unusual journey helped him understand one universal truth: identity is the engine of leadership. When leaders are unclear about who they are, no amount of values, skills, or techniques can create lasting change. But when identity is clarified and activated, everything else shifts.

Together, Brady and Keith dive into:

• Why identity sits at the center of effective leadership
• How blind spots operate (including what Keith learned from having literal blind spots inside a mascot suit)
• The transformative role of 360-degree feedback
• Why guiding principles must be activated, not just written
• How authenticity, valence, and intention shape every interaction
• Why leaders must evolve their identity over time—not freeze it in place

Keith shares stories about coaching executives through deep mindset shifts, navigating their hidden assumptions, and moving from “striving” identities to grounded, self-authored ones. He also reflects on fun, family, authenticity, and the power of leaders allowing themselves to be fully human.

If you’re a leader who wants to grow from the inside out—and help your teams do the same—this conversation with Keith Lewis will stay with you long after it ends.

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Transforming Workplace Engagement For Over 20 Years

Whether you’re looking to grow leadership capabilities, build high-performance teams or fuel everyday innovation, Juice’s proven content and customized learning solutions will deliver lasting impact and help you transform your workplace. For 20 years, we’ve partnered with companies around the world to transform employee engagement. Every day, we work with leaders like you to unlock the energy needed to fuel performance.

• Leadership Training Programs
• Learning Experiences
• Leadership Resources
• Webinars & Workshops
• About Juice

What if the single most powerful way to meet human needs, energize teams, and unlock performance wasn’t a system, a policy, or an initiative, but a conversation?

In this episode of the What Juices You Podcast, Brady Wilson and Kris MacQueen explore why conversation is the operating system beneath every energized relationship, every high-performing team, and every meaningful collaboration.

Brady and Kris unpack how conversation turns intention into impact, and why leaders often default to messaging, directives, or urgency—missing the far more powerful infrastructure of connection → possibility → shared value.

Through stories, research, and real examples, they explore:

✨ How conversations release energy
✨ Why unmet needs make people flounder or fight
✨ Why only real dialogue (not speed or control) creates trust
✨ How leaders can turn toward each other, especially in tension
✨ Why conversation (not expertise) is what meets the five driving needs

This episode offers a clear, practical roadmap for turning everyday interactions into fuel for energy, clarity, and partnership.

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Transforming Workplace Engagement For Over 20 Years

Whether you’re looking to grow leadership capabilities, build high-performance teams or fuel everyday innovation, Juice’s proven content and customized learning solutions will deliver lasting impact and help you transform your workplace. For 20 years, we’ve partnered with companies around the world to transform employee engagement. Every day, we work with leaders like you to unlock the energy needed to fuel performance.

• Leadership Training Programs
• Learning Experiences
• Leadership Resources
• Webinars & Workshops
• About Juice

Why does the driving need for belonging matter so much, and why is it so often overlooked by leaders?

In this episode, Brady Wilson and Kris MacQueen dive deep into one of the most misunderstood of the Five Driving Needs: Belonging. While leaders rarely resist the importance of security, freedom, significance, or meaning, belonging often gets treated as “nice to have”, despite being biologically urgent, emotionally stabilizing, and performance-boosting.

Drawing from research, lived facilitation experience, stories from inside organizations, and candid moments from their own relationship, Brady and Kris unpack why belonging is the last soldier standing when pressure, uncertainty, and complexity rise. They explore how belonging influences physical health, psychological resilience, team trust, intelligence, creativity, and the ability to sustain performance over time.

This episode helps leaders reframe belonging not as a soft skill, but as a strategic, immediate lever for energy—one that leaders have enormous agency over, regardless of circumstances.

In this episode, you’ll learn:

✨ Why belonging is more biologically urgent than diet, exercise, or even safety
✨ How exclusion affects the brain like physical pain—and why that matters at work
✨ Why belonging unlocks the other four driving needs (meaning, security, freedom, significance)
✨ The difference between quality connections and long-arc trusted relationships
✨ How belonging boosts cognitive capacity, problem-solving, and resilience under pressure
✨ Practical ways leaders can create micro-moments of connection that change everything
✨ Why being interested (not interesting) transforms team trust instantly
✨ How belonging fuels innovation, emotional truth, and team performance

At its core, this episode is a powerful reminder: belonging is the first thing we need, the last thing we lose, and the foundation for sustainable leadership.

If you’re leading through change, uncertainty, or intensity, this conversation will give you practical, human, research-backed ways to build the kind of culture where people can show up, think clearly, and perform at their best.

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Transforming Workplace Engagement For Over 20 Years

Whether you’re looking to grow leadership capabilities, build high-performance teams or fuel everyday innovation, Juice’s proven content and customized learning solutions will deliver lasting impact and help you transform your workplace. For 20 years, we’ve partnered with companies around the world to transform employee engagement. Every day, we work with leaders like you to unlock the energy needed to fuel performance.

• Leadership Training Programs
• Learning Experiences
• Leadership Resources
• Webinars & Workshops
• About Juice