We Fixed It. You're Welcome. Podcast Por Gamut Podcast Network arte de portada

We Fixed It. You're Welcome.

We Fixed It. You're Welcome.

De: Gamut Podcast Network
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Armchair quarterbacking isn’t just for sports anymore. We’re taking the same approach to companies: what would you do in their shoes? Each episode, our lively panel will debate a new issue ripped from the headlines involving a different well-known company. Between our instincts, experiences, and unsolicited opinions, we may just come up with gold. At the end, we’ll critique ourselves and see how we did. If we fixed it, you’re welcome! Season 3 launches January 20, 2026. Subscribe to the podcast so you don't miss a single episode!

© 2026 We Fixed It, You're Welcome Economía Gestión Gestión y Liderazgo
Episodios
  • The Reese’s Controversy with Brad Reese

    The Reese’s Controversy with Brad Reese
    Mar 3 2026

    For generations, a bite of a Reese’s Peanut Butter Cup meant one thing:

    Milk chocolate. Real peanut butter. That unmistakable taste. Now, many loyal fans say something is different.

    In this episode, we sit down with Brad Reese, grandson of H. B. Reese and self-appointed “Protector of Reese’s Brand Integrity,” to unpack a controversy that has caught the world’s attention.

    Brad and others are upset about the current quality of Reese’s products under Hershey’s control, pointing to a shift in taste and either proven or alleged ingredient swaps.

    Emotions are high - people love Reese’s. They want real answers.

    This isn’t just about candy.

    It’s about trust, heritage, and a beloved company at a cultural tension point with its best customers.

    What Sparked the Controversy?

    Brad published an open letter to Hershey’s on LinkedIn calling out what he and many consumers observed:

    • Certain varieties no longer list milk chocolate
    • Some now use “chocolate candy,” “chocolatey coating,” or compound coating
    • Peanut butter replaced in some products with “peanut butter creme”
    • Ingredient changes implemented quietly, without announcement

    While The Hershey Company has publicly stated that core ingredients have not changed, consumers began comparing labels and conducting side-by-side taste tests online.

    The consumer pushback and Hershey’s response quickly went viral, drawing attention from major media outlets and even commentary from MrBeast while promoting his own line of Feastibles.

    A Powerful Quote from Brad

    “They’re stooping for pennies and passing up dollars.”


    Subscribe for more deep dives where we fix big business problems with fresh perspectives.


    Brad Reese

    https://www.linkedin.com/in/bradreesecom/


    • Website – www.wefixeditpod.com

    • Follow us on:

    Instagram – https://www.instagram.com/wefixeditpod

    LinkedIn – https://www.linkedin.com/company/wefixeditpod

    YouTube – https://www.youtube.com/@WeFixedItPod


    If you liked this episode, don’t forget to subscribe, leave a review, and share it with your friends!

    Keep listening to find out how we fix companies and put them back better than we found them.


    Disclaimer

    A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring. By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.



    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    1 h y 7 m
  • The Tipflation Trap – Who Eats the Cost?

    The Tipflation Trap – Who Eats the Cost?
    Feb 24 2026

    Tipping used to be simple: good service meant leaving something extra. These days, tips seem like mandatory surcharges, and customers are fed up. In this episode, Aaron and Melissa unpack the growing cultural frustration around “tipflation” and why it’s becoming an increasing pressure point for all involved. We debate who really bears the cost in today’s hospitality economy and look at this from all sides.

    Joining us is expert restaurant consultant Mark Moeller, founder of the consulting firm The Recipe of Success, who brings over four decades of experience in restaurant operations and turnaround.

    Together with Mark, we examine rising labor costs, the psychology of paying, fee transparency, and how to make practices around tipping more sustainable and digestible.


    Practical Takeaways

    For Consumers:

    ● Consider tipping after service is complete

    ● Speak with management before leaving damaging reviews

    ● Recognize tipping is tied to systemic wage structures

    For Operators:

    ● Prioritize price and fee transparency

    ● Use POS data to fairly allocate tip pools

    ● Invest in training to justify value perception

    ● Avoid arbitrary surcharges that erode trust


    The “Fix” (At Least for Now)

    The group proposes:

    ● Transparent pricing models

    ● Reduced reliance on hidden fees

    ● Introduce enticing customer rewards that reinforce tipping behavior

    ● Continual experimentation with patience and grace on all sides

    ● Industry-wide creativity and collaboration


    There is no overnight solution. But thoughtful policy adjustments, communication, and empathy between operators, staff, and customers may reduce friction.


    Guest Spotlight

    Mark Moeller

    Founder, The Recipe of Success National restaurant consulting firm specializing in operations, training, and financial analysis


    Website: recipeofsuccess.com


    Enjoyed the Episode?

    Instead of tipping the hosts, leave a five-star review on your favorite podcast platform. And if you're listening from a restaurant or coffee shop, consider showing appreciation to the team serving you.

    Subscribe for more deep dives where we fix big business problems with fresh perspectives.

    Mark Moeller

    https://www.linkedin.com/in/therecipeofsuccess/

    Mark's website: https://recipeofsuccess.com


    • Website – www.wefixeditpod.com

    • Follow us on:

    Instagram – https://www.instagram.com/wefixeditpod

    LinkedIn – https://www.linkedin.com/company/wefixeditpod

    YouTube – https://www.youtube.com/@WeFixedItPod

    If you liked this episode, don’t forget to subscribe, leave a review, and share it with your friends!


    Keep listening to find out how we fix companies and put them back better than we found them.


    Disclaimer

    A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking, have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.

    By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    50 m
  • The Automation Irony: Why Are We Still Working So Hard?

    The Automation Irony: Why Are We Still Working So Hard?
    Feb 17 2026
    Research suggests that 30–50% of today’s work tasks could technically be automated. And yet most of us feel busier than ever.So what’s going on?In this episode, we sit down with author, AI strategist, and business coach Steve Ferman to unpack the “automation irony”: the more tools and systems we add, the less time we seem to get back. Instead of blaming the technology, we dig into the real blockers—governance gaps, cultural resistance, change management failures, rising expectations, and leadership blind spots that prevent automation from delivering the relief it promises.This isn’t an anti-AI episode. It’s a pro-leadership one.About Our GuestSteve Ferman is a tech executive, AI strategist, and certified Scaling Up business coach with over 40 years of experience building, scaling, buying, and selling technology companies. Learn more: https://4pillarcoach.comKey Topics & TakeawaysWhy automation isn’t a tech problem — it’s an operations problemAI sprawl and shadow AI inside organizationsThe danger of implementing tools without governance or guardrailsWhy efficiency gains often lead to raised quotas, not reduced workloadThe “walled garden trap” and siloed automation effortsHow automation quietly shifts burden upstream and creates hidden burnoutWhy layoffs blamed on AI increase fear and stall adoptionThe cultural gap between automation promise and employee experienceThe need for executive alignment before tool selectionWhy adoption requires enablement, not just software licensesThe Core InsightAutomation is not failing.Leadership strategy is.Companies often start with the solution — buying the newest AI tool — instead of identifying the operational bottlenecks they actually need to solve. Without executive buy-in, guardrails, and employee engagement, automation simply becomes another layer of work.And when time is saved?Organizations often fill it immediately with more output expectations, reinforcing the productivity paradox instead of relieving it.Strategic Fixes Proposed1️⃣ Start with Operations, Not SoftwareAI should solve clearly defined operational friction, not chase trends. Diagnose before you deploy.2️⃣ Build Governance EarlyCreate AI councils, guardrails, usage policies, and clear expectations. Avoid AI sprawl.3️⃣ Ask Employees First“What are two tasks you hate doing?”Automate those first to build trust and momentum.4️⃣ Protect Reclaimed TimeHard-code reclaimed hours into the operating model.Allocate portions to:InnovationUpskillingStrategic thinkingReduced workload5️⃣ Redefine ProductivityMore output is not always better output.Innovation, morale, and long-term sustainability matter.6️⃣ Treat AI Like a New ColleagueOnboard it. Train around it. Clarify when human judgment overrides automation.7️⃣ Keep Humans in the LoopAI lacks empathy, emotional intelligence, and true reasoning.The human element remains essential.Who This Episode Is ForExecutives implementing AI initiativesHR and People & Culture leadersFounders and startup operatorsTechnology and operations leadersAnyone feeling busier despite automationThe Big Question This Episode AnswersIs automation actually freeing us, or are we just running faster on the same wheel?Final TakeAutomation can absolutely give us time back.But only if leaders resist the temptation to immediately reinvest every reclaimed minute into higher output expectations.The real opportunity isn’t just efficiency.It’s reinvention.If done right, automation shifts work from execution to strategy, from repetition to creativity, from burnout to innovation.But that shift requires intentional leadership, cultural clarity, and guardrails.Otherwise, we're stuck with the burden of knowing we'll never catch up, no matter how many time-saving tools we add.Subscribe for more deep dives where we fix big business problems with fresh perspectives.Steve Ferman: https://www.linkedin.com/company/4-pillar-coach/ • Website – www.wefixeditpod.com• Follow us on:Instagram – https://www.instagram.com/wefixeditpodLinkedIn – https://www.linkedin.com/company/wefixeditpodYouTube – https://www.youtube.com/@WeFixedItPodIf you liked this episode, don’t forget to subscribe, leave a review, and share it with your friends!Keep listening to find out how we fix companies and put them back better than we found them.DisclaimerA quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring. By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#...
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    57 m
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