Episodios

  • How Tradies Use Credit Cards for Cash Flow and Travel Upgrades- Ep 322
    Apr 12 2026

    If you are a tradie or business owner feeling the pressure of cash flow, this episode is a must listen.


    Need help growing your business?

    • Follow us on IG for daily Content for your Trade Business @upscalebusinesscoaching

    • Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠

    • Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠

    • Find out where your business stands with our Tradie Quiz: ⁠https://upscale-coaching.com/application-podcast

    Hear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/


    Erina sits down with Larry to break down how credit cards can be used as a smart tool in your business, not just for managing expenses, but for creating flexibility, improving cash flow, and even unlocking travel opportunities.

    They share real stories and practical insights, including how everyday business spending can turn into flights, upgrades, and experiences that most business owners never take advantage of.

    This is not about spending more. It is about using what you already spend in a smarter way.

    In this episode, you will learn:

    • How credit cards can help smooth out cash flow, especially when clients take time to pay
    • The right way to use credit without getting caught out by interest
    • How tradies can earn points from everyday business expenses
    • How those points can turn into business class flights and travel perks
    • What to look for when choosing a credit card for your business
    • How to find and book flights using points without the guesswork
    • The common mistakes that can cost you money if you are not careful

    They also cover the risks, the mindset you need, and why discipline is everything when it comes to making this strategy work long term.

    If you are spending money in your business already, this episode will show you how to get more out of every dollar.

    Connect with the Hosts
    Erina
    https://www.instagram.com/erinaroxx/

    Mitch
    https://www.instagram.com/mitchvan_/

    Special Mention
    This year the UpScale team are lacing up for the Gold Coast Marathon to raise funds for TIACS, supporting mental health for tradies and blue collar workers.

    Support the cause here
    https://fundraise.tiacs.org/fundraisers/upscalegoldcoastmarathon2026

    Keywords for Search
    cash flow for tradies, business credit cards Australia, tradie finance tips, managing cash flow construction, credit card points business, frequent flyer points business, tradie business tips, small business finance Australia, trade business growth, business travel rewards


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    26 m
  • Google Ads for Tradies: Do They Work for Small Jobs - Ep 321
    Apr 8 2026

    If you are a tradie or trade business owner running ads and wondering why the numbers are tight, this episode is going to change how you think about leads.

    Need help growing your business?

    • Follow us on IG for daily Content for your Trade Business @upscalebusinesscoaching

    • Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠

    • Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠

    • Find out where your business stands with our Tradie Quiz: https://upscale-coaching.com/application-podcast

    Hear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/


    Mitch and our Marketing Expert Jordan break down a simple but powerful strategy that most businesses miss. Google Ads and Facebook Ads are great for generating small jobs like smoke alarms, ceiling fans, power points, and quick service work. The problem is, if you stop there, you are leaving serious money on the table.

    This episode dives into how those smaller jobs are actually the gateway into bigger, higher value work. Instead of chasing only high ticket jobs upfront, learn how to use volume to your advantage, get in the door, and increase job value on site.

    You will hear practical strategies for electricians, plumbers, and trade businesses on how to:

    • Generate consistent leads using Google Ads and Facebook Ads
    • Target the right keywords and services to lower your cost per lead
    • Turn small jobs into larger profitable jobs through simple on site conversations
    • Increase your average job value without being pushy
    • Build long term customer relationships that drive repeat work
    • Use follow up systems like SMS and email to boost lifetime value
    • Understand why most high value jobs are actually closed on site not from ads

    They also unpack how advertising has changed over time, why costs are rising, and what still works today when it comes to getting consistent results from your marketing.

    If you are running ads or thinking about it, this is a must listen. The difference between struggling and scaling often comes down to what happens after the lead comes in.

    Key Takeaway
    Do not just focus on getting leads. Focus on what you do with them once you are in the home.

    Connect with the Hosts
    Mitch https://www.instagram.com/mitchvan_/

    Erina https://www.instagram.com/erinaroxx/

    Special Mention
    This year the UpScale team are taking on the Gold Coast Marathon to raise funds for TIACS, supporting mental health for tradies and blue collar workers.

    Support the cause here
    https://fundraise.tiacs.org/fundraisers/upscalegoldcoastmarathon2026


    Keywords for Search
    trade business marketing, electrician marketing, plumber marketing, Google Ads for tradies, Facebook Ads for trades, lead generation for electricians, tradie business growth, service business marketing, increase job value, upselling trade services, local service ads strategy


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    28 m
  • Family, Guilt, and the Business That Never Switches Off - Ep 320
    Apr 6 2026

    In this episode, Mitch sits down with Brendan Marshall, owner of Supreme Electrical and a business coach at UpScale, for a real conversation about what it actually looks like to run a successful trade business without losing yourself in the process.


    Need help growing your business?

    • Follow us on IG for daily Content for your Trade Business @upscalebusinesscoaching

    • Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠

    • Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠

    • Find out where your business stands with our Tradie Quiz: ⁠https://upscale-coaching.com/application-podcast

    Hear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/


    The chat is sparked by a recent moment in Mitch’s life (Check out Mitch's IG Account) teaching his son to ride a bike and realising how often business can take priority over the things that matter most. It opens up an honest discussion around the pressure of always being busy, the constant pull of work, and the challenge of showing up as a present parent and partner while still growing a business.

    Brendan shares his perspective from both sides, as a business owner and a coach, unpacking the guilt, expectations, and habits that come with running a trade business. They talk about how to create better balance, what actually needs your attention, and how to build a business that supports your life rather than taking it over.

    If you’ve ever felt stretched between work and family, or like there’s never enough time to do both well, this episode will hit home.

    You’ll learn:
    • Why staying busy doesn’t always mean you’re moving forward
    • How to manage the demands of business without sacrificing family time
    • Practical mindset shifts for trade business owners
    • What it takes to build a business that gives you freedom, not more stress

    Check out Brendan’s business: https://supremeelectrical.com.au/

    This year, the UpScale team are also taking on the Gold Coast Marathon to raise funds for TIACS, supporting mental health for tradies. You can support the cause here: https://fundraise.tiacs.org/fundraisers/upscalegoldcoastmarathon2026

    Follow Mitch for more insights: https://www.instagram.com/mitch_

    Follow Erina: https://www.instagram.com/erinaroxx/



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    32 m
  • How This Carpentry Business Went From Debt to 250k Months - Ep 319
    Apr 1 2026

    In this episode of the UpScale Business Coaching Podcast, Luke sits down with Ash and Jared from Profound Carpentry, a fast growing Perth based carpentry business, to break down what it really takes to turn things around when the numbers are not adding up.

    Need help growing your business?

    • Follow us on IG for daily Content for your Trade Business @upscalebusinesscoaching

    • Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠

    • Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠

    • Find out where your business stands with our Tradie Quiz: ⁠https://upscale-coaching.com/application-podcast

    Hear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/


    After starting strong and building a team quickly, the boys found themselves facing high overheads, unclear margins, and a significant ATO debt. Like many trade business owners, they were busy on the tools and bringing in work, but not fully across their numbers or profitability.

    This episode dives into how they went from that pressure point to building a structured growth plan, gaining clarity on their financials, and making smarter hiring decisions. With the right strategy in place, they’ve grown from around 160k months to consistently hitting 250k months, all while improving profit and reducing debt.

    Ash and Jared also share how focusing on team culture has completely changed their business. From weekly team breakfasts to monthly team days, they’ve created an environment where people want to stay, even in a competitive market like Perth where mining roles are always an option.

    This is a real and relatable conversation for any trade business owner who feels busy but not in control, or who knows they should be making more but cannot see where it is going.

    In this episode, you will learn:
    • Why knowing your numbers is non negotiable in business
    • How to build a plan to get out of debt and back into profit
    • The impact of hiring the right team at the right time
    • How culture can improve retention, performance, and growth
    • Why accountability is key when running a trade business

    This year, the UpScale team are also taking on the Gold Coast Marathon to raise funds for TIACS, supporting mental health for tradies. You can support the cause here: https://fundraise.tiacs.org/fundraisers/upscalegoldcoastmarathon2026

    Follow Mitch: https://www.instagram.com/mitchvan_/
    Follow Erina: https://www.instagram.com/erinaroxx/

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    18 m
  • Chaos Creates Opportunity: How to Dominate during uncertain times - Ep 316
    Mar 29 2026

    In this episode of the UpScale Business Podcast, Tom and Mitch dive into what really happens when uncertainty hits the market and how trade business owners can respond the right way.

    Need help growing your business?

    • Follow us on IG for daily Content for your Trade Business @upscalebusinesscoaching

    • Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠

    • Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠

    • Find out where your business stands with our Tradie Quiz: ⁠https://upscale-coaching.com/application-podcast

    Hear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/


    With everything going on in the world right now, a lot of tradies are feeling the pressure. Rising costs, shifting demand, and constant noise in the media can make it feel like things are out of control. But as Mitch explains, there are always two types of business owners in times like this. Those who pull back and those who step up.

    Drawing on real experiences from the COVID period, the boys break down how some trade businesses not only survived but grew faster than ever. They talk about what separated those who struggled from those who took advantage of the opportunity.

    You’ll hear practical insights on increasing lead generation when sales slow down, adjusting pricing without losing confidence, understanding your numbers, and why controlling what you can control is the key to long term success.

    If you’re a tradie who feels stuck, unsure, or under pressure, this episode will help you reset your mindset and focus on what actually moves the needle in your business.

    This is a real conversation about what it takes to build a resilient trade business when things get tough.

    Also this year, the UpScale team are lacing up for the Gold Coast Marathon to raise funds for TIACS, supporting mental health for tradies and blue collar workers. You can support the cause here
    https://fundraise.tiacs.org/fundraisers/upscalegoldcoastmarathon2026

    Follow Mitch for more insights
    https://www.instagram.com/mitchvan_/

    Follow Erina here
    https://www.instagram.com/erinaroxx/

    If you’re ready to take control of your business and grow through any market conditions, this one is for you.


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    13 m
  • How Do You Pay Commissions Without Stuffing Your Margins? - Ep 317
    Mar 25 2026

    Pricing is one of the biggest challenges for trade business owners. Many tradies want to reward their team and create incentives through commissions, but the big question is how to do it without cutting into your profit.


    Need help growing your business?

    • Follow us on IG for daily Content for your Trade Business @upscalebusinesscoaching

    • Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠

    • Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠

    • Find out where your business stands with our Tradie Quiz: https://upscale-coaching.com/application-podcast

    Hear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/


    In this episode, our accountant coaches Larry and Lucy dive into the topic of pricing and explain how commissions can work in a trade business without stuffing your margins. They break down the financial thinking behind pricing, how to structure commissions properly, and why many businesses get this wrong.

    Larry and Lucy also talk about the common mistakes tradies make when setting prices and why understanding your numbers is essential if you want to grow a profitable business. If you want to motivate your team, win more work, and still protect your margins, this conversation will help you understand how to structure things the right way.

    This episode is packed with practical insights for trade business owners who want to run a more profitable business while creating incentives that actually work.

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    13 m
  • Why ‘I Need More Work’ Isn’t the Real Problem with Mitch - Ep 316
    Mar 22 2026

    In this episode, Mitch jumps straight into a raw conversation after finishing a coaching session with a tradie business owner who said something we hear all the time: “I just need more work.”

    But is that really the problem?

    Need help growing your business?

    • Follow us on IG for daily Content for your Trade Business @upscalebusinesscoaching

    • Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠

    • Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠

    • Find out where your business stands with our Tradie Quiz: https://upscale-coaching.com/application-podcast

    Hear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/


    Mitch shares his honest thoughts on why chasing more jobs is often only one side of the story. Many trade businesses believe that more leads will fix everything, but the real challenges usually sit deeper in the business. From pricing and systems to capacity and decision making, there are a few things that need attention before simply adding more work to the pipeline.

    This episode is a bit of a rant and a reality check for tradies who feel stuck or overwhelmed in their business. If you’ve ever felt like you need more jobs coming in, this conversation will help you look at the bigger picture and understand what might actually be holding your business back.

    You’ll hear Mitch talk about the patterns he sees during coaching sessions with trade business owners and why focusing on the right problems can make a massive difference to your growth.

    If you run a trade business and feel like you’re constantly chasing the next job, this episode will give you a new perspective on what to focus on next.

    Follow the hosts
    Mitch: https://www.instagram.com/mitchvan_/
    Erina: https://www.instagram.com/erinaroxx/


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    16 m
  • When Running a Plumbing Business Starts Costing Family Time - Ep 315
    Mar 19 2026

    In this episode, our Accounting Coach Kaz sits down with UpScale clients Mitch and Brydee from ⁠Bacchus Marsh Plumbing to talk about the reality of running a family plumbing business.


    Need help growing your business?

    • Follow us on IG for daily Content for your Trade Business @upscalebusinesscoaching

    • Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠

    • Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠

    • Find out where your business stands with our Tradie Quiz: https://upscale-coaching.com/application-podcast

    Hear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/


    Like many trade business owners, Mitch found himself overwhelmed by the constant demands of the business, while Brydee felt the impact of the long hours and the strain it placed on family life. Together, they share their journey of taking over the family business, the challenges they faced, and the turning point that helped them regain control.

    A key shift came when they started understanding their business numbers and received coaching support to improve how they managed the business. With clearer financial insights, better systems, and stronger leadership within their team, Mitch and Brydee were able to reduce stress, delegate more effectively, and create a healthier balance between business and family life.

    If you're a trade business owner feeling stretched by the pressures of running your business, this episode shares practical insights and a relatable story of what can change when you gain clarity and support.

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    30 m