In this episode of Lending Forward, we're diving into real talk with social media coach, speaker, and author Kyle Draper. From his journey as a pastor and roofer to becoming a leader in authentic marketing, Kyle shares why your past holds the key to building trust and connection in today's noisy digital world. Co-hosts Hannah McManus and Bill Hitchcock explore how loan officers can stop chasing likes and start cultivating relationships - whether it’s through one-to-one videos, revisiting old connections, or simply embracing who they truly are.

Kyle also unpacks how fear of video is often fear of visibility, and how even the smallest win (like sending a 14-second video to a past client) can lead to breakthroughs in business and life. Plus, get a behind-the-scenes peek at Kyle’s book series, Rethink Everything, and the “why” behind his mission to help professionals communicate with authenticity.

Whether you’re camera-shy or content-curious, this episode will leave you encouraged, equipped, and ready to make deeper connections - one story at a time.

Lending Forward is the home for real discussions about the industry we love. Hear first-hand accounts every week from the people at the heart of the business – Mortgage Bankers, Realtors, Financial Advisors, Coaches, and more – as they cultivate transparency around the future of lending.

So tell us, how are you lending it forward?

Thank you to our friends at Total Expert for sponsoring today’s episode. Total Expert is THE purpose-built customer engagement platform for modern financial institutions. Trusted by hundreds of financial services enterprises, Total Expert turns customer data into actionable insights that help marketing and sales teams engage and guide consumers through complex financial decisions. Fusing digital touchpoints and human interactions, Total Expert humanizes the customer journey to create better financial outcomes, build deeper relationships, and win customers for life. Visit Total Expert dot com to learn more.