Episodios

  • Speed Up Compliancewith ComplianceAide (EP 892)

    Speed Up Compliancewith ComplianceAide (EP 892)
    Aug 13 2025

    If you’ve ever dreaded those endless compliance audits, this one’s for you! I’m joined by Mark Heather from ComplianceAide, and we break down how MSPs can slash audit time by up to 85%, onboard in minutes, and deliver polished, board-ready compliance reports without adding a single person to the payroll. This AI-powered platform isn’t just fast — it’s smart, scalable, and designed to turn compliance from a painful chore into a profitable service.

    Why You Should Listen

    • Cut compliance audit time by up to 85% — from 220 hours down to as little as 16.
    • Onboard in 15 minutes and let AI do the heavy lifting — no extra staff needed.
    • 350+ frameworks supported plus custom reports for CEOs, CTOs, and CFOs.
    • Integrations with top MSP tools like ConnectWise, Acronis, and N-able for instant evidence gathering.
    • Turn compliance into revenue with upsell opportunities (cyber insurance, MFA, remediation services).

    Companies, Products, Books Mentioned

    • ComplianceAide: https://thecomplianceaid.com
    • IT Nation Connect: https://www.connectwise.com/the-it-nation/events/it-nation-connect
    • ConnectWise: https://www.connectwise.com
    • Acronis: https://www.acronis.com
    • N-able: https://www.n-able.com
    • NIST Cybersecurity Framework: https://www.nist.gov/cyberframework

    SPONSORS:

    • Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
    • Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
    • Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
    • Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
    • Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
    • Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
    • Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

    SHOW MUSIC:

    • Item Title: Upbeat & Fun Sports Rock Logo
    • Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
    • Author Username: AlexanderRufire
    • Item License Code: 7X9F52DNML

    === Show Information

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
    Más Menos
    26 m
  • AI-Powered Continuous Authentication (EP 891)

    AI-Powered Continuous Authentication (EP 891)
    Aug 12 2025

    Hey friends — in this one I talk with Dexter Caffey from Smart Eye Technology about stopping cybercriminals with continuous biometric security. No keys, no fobs — just your face and a camera. From banks and law firms to medical offices, this could be the next standard for MSP security.

    Why Listen:

    • Learn how continuous authentication works
    • Stop remote desktop attacks instantly
    • Keep files locked to the right person only
    • Hear real-world bank fraud prevention stories

    Companies, Products & Books Mentioned:

    • Smart Eye Technology: https://getsmarteye.com
    • Smart Eye App Registration: https://smarteyeapp.com/registration
    • ConnectWise: https://www.connectwise.com
    • Acronis: https://www.acronis.com
    • Arkansas Bankers Association: https://www.arkbankers.org/

    SPONSORS:

    • Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
    • Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
    • Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
    • Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
    • Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
    • Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
    • Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

    SHOW MUSIC:

    • Item Title: Upbeat & Fun Sports Rock Logo
    • Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
    • Author Username: AlexanderRufire
    • Item License Code: 7X9F52DNML

    === Show Information

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
    Más Menos
    21 m
  • Auvik vs Domotz: Final Roundup (EP 890)

    Auvik vs Domotz: Final Roundup (EP 890)
    Aug 12 2025

    Choosing a network monitoring platform isn’t one-size-fits-all. In this episode, I compare Auvik and Domotz head-to-head, sharing my hands-on experiences and candid MSP feedback. We’ll talk integrations, multi-site dashboards, NetFlow analytics, and reverse proxy simplicity. You’ll hear real-world pros and cons to help you avoid costly trial-and-error. And yes — I’ll reveal the tool I personally use and why.

    Why Listen:

    • Side-by-side field-tested comparison of Auvik & Domotz
    • Learn about NetFlow analytics vs reverse proxy use cases
    • Hear honest pros/cons straight from MSP peers
    • Get insights on cloud vs on-prem solutions
    • Understand when to pick deep analytics over fast rollout

    Companies, Products, Books Mentioned (with clickable URLs)

    • Auvik: https://www.itbusinesspodcast.com/auvik/
    • Domotz: https://www.itbusinesspodcast.com/domotz
    • Helient: https://www.helient.com/
    • 365 Technologies Inc.: https://www.365tech.ca/
    • IT Glue: https://www.itglue.com
    • SonicWall: https://www.sonicwall.com

    SPONSORS:

    • Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
    • Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
    • Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
    • Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
    • Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
    • Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
    • Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

    SHOW MUSIC:

    • Item Title: Upbeat & Fun Sports Rock Logo
    • Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
    • Author Username: AlexanderRufire
    • Item License Code: 7X9F52DNML

    === Show Information

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
    Más Menos
    25 m
  • Mizo: Revolutionizing MSP Workflows (EP 889)

    Mizo: Revolutionizing MSP Workflows (EP 889)
    Aug 8 2025

    Join me as I chat with Nat about the transition from managed services to building an AI-driven solution for ticket management and documentation. Nat shares candid insights from the PitchIT bootcamp, talks integrations with IT Glue and other platforms, and reveals their vision for empowering techs and boosting MSP margins. Whether it’s learning how AI can augment your team or understanding the future of project work in the MSP ecosystem, you’ll get actionable advice and plenty of laughs along the way.

    List of Companies, Products, and Books

    • Website: https://mizo.tech
    • ConnectWise: https://www.connectwise.com
    • Halo PSA: https://halopsa.com
    • Autotask PSA: https://www.datto.com/products/autotask-psa
    • IT Glue: https://www.itglue.com
    • Datto: https://www.datto.com
    • PitchIT: https://www.connectwise.com/pitchit

    SPONSORS:

    • Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
    • Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
    • Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
    • Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
    • Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
    • Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
    • Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

    SHOW MUSIC:

    • Item Title: Upbeat & Fun Sports Rock Logo
    • Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
    • Author Username: AlexanderRufire
    • Item License Code: 7X9F52DNML

    === Show Information

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
    Más Menos
    20 m
  • MSP Owners Group: Culture Over Consolidation (EP 888)

    MSP Owners Group: Culture Over Consolidation (EP 888)
    Aug 7 2025

    What does it really mean to sell your MSP and stay in the game? On this episode, I chat with Paco LeBron—fresh off selling a majority stake in ProdigyTeks and stepping up as CEO for MSP Owners Group. Paco drops hard-won insights on leadership, the pitfalls of transactional M&A, and why a company’s soul matters more than just financials. If you want to know how the new wave of MSP acquisitions is different, and how to thrive in a changing landscape, this episode is can’t-miss!

    We also talk all things TechCon Unplugged, the role of peer community in the MSP world, and what’s next as the industry faces more automation and roll-ups.

    Companies, Products, & Books Mentioned (List with URLs)

    • ProdigyTeks: https://prodigyteks.com
    • MSP Owners Group: https://msp-og.com
    • MSP Unplugged: https://www.mspunplugged.com
    • TechCon Unplugged: https://www.techconunplugged.com
    • Synology: https://www.synology.com/
    • The 20 (MSP group): https://www.the20.com
    • OpenText Cybersecurity: https://www.opentext.com
    • GTIA (formerly CompTIA): https://www.gtia.org

    Amazon Highlight:

    • Wavlink (USB-C Dock): https://amzn.to/4mvn0og

    SPONSORS:

    • Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
    • Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
    • Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
    • Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
    • Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
    • Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
    • Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

    SHOW MUSIC:

    • Item Title: Upbeat & Fun Sports Rock Logo
    • Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
    • Author Username: AlexanderRufire
    • Item License Code: 7X9F52DNML

    === Show Information

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
    Más Menos
    1 h y 4 m
  • MSPs vs Ransomware: Lessons from Check Point (EP 887)

    MSPs vs Ransomware: Lessons from Check Point (EP 887)
    Aug 6 2025
    I sit down with cybersecurity thought leader David Meister, who leads global MSP efforts at Check Point Software, to talk big trends and smart strategies for MSPs in 2025. We dissect Checkpoint’s new ransomware report, the rise of AI-powered phishing emails, and why attackers are shifting focus to extortion. David gets candid about the challenges of moving from MSP to vendor, how Check Point is building a unified, user-friendly platform, and why humility must be part of your security playbook. We round it out with practical advice, real stories, and resources you won’t want to miss. Why Listen? (Takeaways List)Understand how ransomware tactics are evolving in 2025Learn how AI is changing the cybercriminal landscapeHear expert advice on securing cloud-based emailDiscover the risks of overconfidence in cybersecurityMost important security misconfigurations—and how to fix themHow MSPs can adapt to the commoditization of cybercrimeInsights into Checkpoint’s new MSP platform and resourcesReal-world stories from both MSP and vendor perspectivesDavid Meister is the Global Head of MSP at Check Point Software Technologies. Originally from Australia and now based in Utah, David brings years of hands-on experience in managed service leadership, sales, and cybersecurity. He’s dedicated to helping MSPs succeed against today’s toughest threats.Website: https://www.checkpoint.comLinkedIn: https://www.linkedin.com/in/davemeister1/Companies, Products, and Books Mentioned (with URLs)Avanan: https://www.checkpoint.com/products/email-security/Perimeter81: https://www.perimeter81.comCyberint: https://cyberint.comPax8: https://www.pax8.comMicrosoft 365: https://www.microsoft.com/en-us/microsoft-365CryptoLocker (reference): https://en.wikipedia.org/wiki/CryptoLockerChatGPT: https://chat.openai.comPerplexity: https://www.perplexity.ai/Grok (xAI): https://grok.x.ai/Copilot: https://copilot.microsoft.com/Verizon Breach Report: https://www.verizon.com/business/resources/reports/dbir/SPONSORS:Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerreadySHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast
    Más Menos
    32 m
  • Ubiquiti in 2025: MSP Ready? (EP 886)

    Ubiquiti in 2025: MSP Ready? (EP 886)
    Jul 31 2025
    Thinking about adding Ubiquiti to your MSP stack? Hear my firsthand experience deploying their latest network and security hardware, plus insights from an industry pro managing thousands of devices. We cut through the marketing hype, evaluating features, pitfalls, and integration strategies.Hear the honest pros and cons comparing Ubiquiti with Synology, TP-Link Omada, and Datto. Discover why properly sizing your stack matters, and how unified management platforms transform customer support and troubleshooting. Listener Q&A covers advanced topics like VLANs, multi-site management, reseller margins, and more. Stay for the wild credit union and Florida man stories!Why Listen:Real-world review of Ubiquiti’s Dream Machine SE & U7 Pro APsHonest pros and cons of Ubiquiti vs. TP-Link Omada & DattoExpert tips on deploying scalable guest networks and VLANsStory-driven troubleshooting and feature walkthroughsMargins, distribution, and value-added reselling adviceLive Q&A: Multicast, NAS, and Door AccessLessons from managing small and enterprise deploymentsCompanies, Products, Books Mentioned: Ubiquiti: https://ui.comSynology: https://www.synology.comTP-Link Omada: https://www.tp-link.com/us/omada/SonicWall: https://www.sonicwall.comDatto: https://www.datto.comD&H Distributing: https://www.dandh.comTD SYNNEX: https://www.tdsynnex.comStreakwave: https://www.streakwave.comNetAlly: https://www.netally.comLumu: https://www.lumasurveillance.com/Beambox: https://beambox.comChannelCon (Conference): https://channelcon.gtia.org/TechCon Unplugged (Conference): https://techconunplugged.comProdigyTeks: https://www.prodigyteks.comUnbound Digital: https://unbounddigital.comSPONSORS:Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerreadySHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNMLSPONSOR MUSIC:Item Title: An Summer Ambient CorporateItem URL: https://elements.envato.com/an-summer-ambient-corporate-GAVTRPCAuthor Username: Cozy_VibesItem License Code: TUN8XQDGWV === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast
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    1 h y 1 m
  • AI as a Service: Synthreo (EP 885)

    AI as a Service: Synthreo (EP 885)
    Jul 30 2025

    Artificial Intelligence is reshaping the MSP landscape, and no one knows it better than Gregg Lalle of Synthreo. Tune in as Gregg breaks down how MSPs can move beyond automation to build intelligent AI agents that help clients grow their businesses and improve operational efficiency. Synthreo isn't just another AI tool. Gregg explains how their no-code AI builder connects MSPs with powerful, brandable AI workforce solutions designed to scale and deliver real business outcomes—a must-listen for every MSP ready to embrace the future.

    If you want to future-proof your IT service business and learn about the practical steps you can take today, this one won’t disappoint.

    Why Listen:

    • Discover actionable ways to leverage AI as an MSP
    • Learn how Synthreo’s no-code AI builder works
    • Explore the transition to Managed Intelligence Provider
    • Get ahead with responsible AI adoption and governance
    • Hear real-world use cases and business growth stories
    • Understand branding, multitenancy, and white labeling in AI
    • Insights on setting your MSP apart in a crowded field
    • Guidance on MSP consulting and business alignment with AI

    Guest Bio:

    Gregg Lalle is a veteran of the MSP and IT space, previously leading IT Nation at ConnectWise for 15 years before taking the helm at Synthreo. He’s passionate about guiding MSPs through the major technology shifts of the AI era, helping them become trusted intelligence providers for their clients.

    • Website: synthreo.ai
    • LinkedIn: https://www.linkedin.com/in/gregg-lalle-795889/

    Companies, Products, Books:

    • IT Nation Connect: https://www.itnation.com/it-nation-connect/
    • ConnectWise: https://www.connectwise.com
    • Pitch It: https://www.itnation.com/pitchit
    • Pax8: https://pax8.com
    • Thread: https://www.getthread.com/
    • Syncro: https://syncromsp.com

    === Show Information

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
    Más Menos
    22 m