Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) Podcast Por Marvin Bee arte de portada

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

De: Marvin Bee
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such as: - Best Practices for Managed Services - Cybersecurity - Compliance - Business ownership - Cloud computingCopyright 2021-2024 - Uncle Marv Economía Gestión y Liderazgo Liderazgo Política y Gobierno
Episodios
  • Top 10 MSP Billing Blunders (EP 949)

    Top 10 MSP Billing Blunders (EP 949)
    Dec 11 2025

    Uncle Marv unveils his “Top 10 MSP Billing Blunders” drawn from years of running an IT services company, talking with peers, and swapping stories in the MSP community.

    • Learn how treating billing as a scheduled, recurring task prevents missed invoices.
    • See why vague “services rendered” invoices confuse clients and delay payment.
    • Implement “no work without a ticket” so every action is documented and billable.
    • Use PSA, RMM, and tools like Domotz and Action1 as your time and device source of truth.
    • Tighten discounts with clear terms, end dates, and regular margin reviews.
    • Avoid underpriced flat‑fee or “all you can eat” agreements by understanding usage risk.
    • Keep MSAs, SOWs, and PSA data in sync so invoices match contracts and counts.
    • Build recurring processes to handle new users, devices, and added services like deeper 365 tenant management.
    • Take ownership of inventory and retired devices so billing reflects actual protected assets.
    • Design invoices that list counts, services, and selected ticket highlights clients recognize.
    • Offer flexible payment methods (checks, cards, ACH) without undermining your pricing.
    • Gain confidence to price like a top MSP instead of leading with “we’re cheaper.”

    Cast your vote for the 2025 Podcast Awards: https://www.itbusinesspodcast.com/p/2025-podcast-awards/

    === Links from the Show

    • Domotz: https://www.domotz.com
    • Microsoft 365: https://www.microsoft.com/microsoft-365
    • Action1: https://www.action1.com
    • Podnutz Network: https://podnutz.com

    === SPONSORS:

    • Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
    • Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
    • Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
    • Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
    • Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
    • Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
    • Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

    === SHOW MUSIC:

    • Item Title: Upbeat & Fun Sports Rock Logo
    • Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
    • Author Username: AlexanderRufire
    • Item License Code: 7X9F52DNML

    SHOW INFORMATION:

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
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    55 m
  • Building an All‑In Microsoft Security Stack (EP 948)

    Building an All‑In Microsoft Security Stack (EP 948)
    Dec 10 2025
    For MSPs trying to go “Microsoft‑first” without blowing up their business, Ben Wilcox lays out the playbook ProArch uses every day. Hear how a 500‑person firm standardizes on Microsoft 365, Azure, Defender XDR, and automation while still leaving room for partners and third‑party tools where they actually add value.Why ListenSee why ProArch standardized on Microsoft security (Defender XDR, Intune, Purview) instead of juggling multiple point products.Understand the journey from on‑prem servers and basic AV to EDR/XDR, zero trust, and 24/7 SOC operations.Get actionable starting points for going Microsoft‑first: Azure AD, Intune, conditional access, and Defender for Business/Premium.Hear how to gradually move customers from on‑prem AD and file shares to hybrid identity and cloud‑native storage like OneDrive and SharePoint.Learn how Nerdio and Remo3 help manage multi‑tenant Microsoft environments, AVD, and app packaging efficiently.Discover how ProArch evaluates which third‑party tools to keep and which to replace with built‑in Microsoft capabilities.Understand Microsoft Purview’s role in data classification, labeling, insider risk, and safe Copilot rollouts.Get insight into identity as the top cyber risk and how passwordless logins (Windows Hello, passkeys, YubiKeys) can reduce phishing impact.Hear real‑world challenges of enforcing zero trust with vendors who want you to weaken security controls.Learn how telemetry across devices, email, identities, and behavior allows risk‑based decisions and automatic enforcement.Get a realistic look at deepfakes, AI‑generated voices, and their impact on fraud and social engineering.See what Microsoft Intelligent Security Association (MISA) membership means and why MSPs should look for MISA‑aligned partners.Explore how ProArch partners with MSPs: one‑time projects, co‑managed solutions, dedicated offshore teams, and SOC outsourcing.Webinar: How to Build Agents that Understand Your Data with Copilot Studio: https://linkly.link/2Tcp6Links from the Show:Microsoft 365: https://www.microsoft.com/microsoft-365Microsoft Azure: https://azure.microsoft.comMicrosoft Intune: https://www.microsoft.com/microsoft-intuneMicrosoft Azure Virtual Desktop (AVD): https://azure.microsoft.com/services/virtual-desktopMicrosoft Purview: https://www.microsoft.com/security/business/microsoft-purviewMicrosoft Copilot: https://copilot.microsoft.com/Microsoft Intelligent Security Association (MISA): https://www.microsoft.com/en-us/security/business/intelligent-security-associationMicrosoft Ignite: https://ignite.microsoft.comNerdio: https://getnerdio.comRimo3: https://www.rimo3.com/RSA Conference: https://www.rsaconference.comWindows Hello: https://www.microsoft.com/en-us/windows/tips/windows-hello=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast
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    46 m
  • From Checklists to True Compliance-as-a-Service (EP 947)

    From Checklists to True Compliance-as-a-Service (EP 947)
    Dec 4 2025

    MSPs are being dragged into compliance whether they’re ready or not, and this episode gives you a practical roadmap from people who’ve already done it. Tim and Shanna break down how to launch compliance-as-a-service, reduce your legal exposure, and finally get paid for work you’re already doing for free.

    Why Listen:

    • Learn how Compliance Scorecard evolved from a simple checklist into a multi-module GRC platform built by an MSP for MSPs.
    • Hear real stories about CMMC, HIPAA, New York DFS, SOC 2 and cyber insurance requirements driving new revenue and risk.
    • Understand how to document client decisions so “we told you no” is provable when lawyers and insurers get involved.
    • Discover how to reposition your QBRs/TBRs from “ticket counts” to executive-level risk and business impact conversations.
    • See why assigning a dedicated compliance champion inside your MSP is the crucial first step before tools.
    • Get a preview of Compliance Scorecard’s AI-driven policy experience that explains policies “like I’m five” and tests user understanding.

    *** Cast your vote for the 2025 Podcast Awards: https://www.itbusinesspodcast.com/p/2025-podcast-awards/

    Links from the Show:

    • Compliance Scorecard: https://www.compliancescorecard.com
    • CMMC (Cybersecurity Maturity Model Certification): https://dodcio.defense.gov/cmmc/About/
    • HIPAA (Health Insurance Portability and Accountability Act): https://www.hhs.gov/hipaa
    • New York DFS (Department of Financial Services Cybersecurity Regulation): https://www.dfs.ny.gov
    • FedRAMP: https://www.fedramp.gov
    • CIS IG1 (Center for Internet Security Implementation Group 1): https://www.cisecurity.org
    • SOC 2 (Service Organization Control 2): https://linkly.link/2SBSQ

    SPONSORS:

    • Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
    • Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
    • Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
    • Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
    • Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
    • Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
    • Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

    SHOW MUSIC:

    • Item Title: Upbeat & Fun Sports Rock Logo
    • Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
    • Author Username: AlexanderRufire
    • Item License Code: 7X9F52DNML

    SHOW INFORMATION:

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
    Más Menos
    1 h y 1 m
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