In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake, to explore what’s becoming one of the biggest emerging risks in financial services: AI governance failure.

Theta Lake’s recent research, based on insights from 500 financial institutions, shows a concerning paradox: while AI promises massive productivity gains, most firms are flying blind when it comes to monitoring AI-generated communications, making them vulnerable to compliance breaches, data leakage, and regulatory scrutiny.

Stacey brings her former-regulator perspective to discuss what firms are getting wrong, how "AI comms" are redefining risk, and why unmonitored employee-AI interactions are a ticking time bomb.

Key Takeaways from the Conversation:

• The rise of “AI comms”: New categories of interaction demand new compliance strategies.
• The visibility crisis: 67% of firms admit their staff are likely using unmonitored channels.
• Tech fragmentation: The average firm uses 3+ vendors—creating data silos and record-keeping chaos.
• What real AI governance looks like: From ISO 42001 certification to unified oversight across modalities.

Whether you're a CIO, compliance officer, or simply navigating AI adoption in a regulated space, this discussion highlights how to move beyond foundational guardrails to true governance.

Next Steps:

Ready to take control of your AI communications? Visit thetalake.com for guidance on your compliance journey

Is your enterprise struggling with E911 compliance across multiple UC platforms? 🚨

Marc Haimsohn, VP Sales & Partnerships at Kurmi, reveals how Fortune 500 companies are automating emergency services management to meet Kari's Law and Ray Baum's Act requirements - cutting provisioning time from 30+ minutes to under 60 seconds.

🎯 WHAT YOU'LL LEARN:
✅ Why accurate, real-time location data is critical for multi-site enterprises
✅ How to reduce E911 provisioning errors through centralized management
✅ Best practices for role-based access control in emergency services
✅ Strategies for automating compliance across UC platforms (Cisco, Microsoft Teams, Zoom, etc.)
✅ How to achieve floor-level precision in emergency location tracking

#E911 #UnifiedCommunications #EnterpriseCompliance #UCManagement #EmergencyServices #KarisLaw #RayBaumsAct #ITAutomation #CloudCommunications #EnterpriseTech

Join UC Today's Kristian McCann as he talks with Joe Gillis, Senior Vice President of Sales and GVC & Strategic Growth about New Era Technology and their solutions and market insights.

In this comprehensive interview, Gillis shares his thoughts on the power of partnerships, the evolving world of AI, and how New Era is tackling the challenges of delivering seamless service on a global scale.

If you’re interested in understanding how a leading systems integrator helps companies stays agile and future-ready, then tune in to hear the following:

- Learn how New Era grew into a 4,500-employee powerhouse spanning 180+ countries and seamlessly integrates acquisitions into its strategy.

- How AI is being incorporated into customer solutions, making workflows faster, more insightful, and more cost-effective.

- The differences in New Era’s mid-market vs. enterprise offerings and the tailored support that large-scale companies demand.

- How the company fosters a transparent, collaborative culture that embraces feedback and continuous adaptation to stay competitive.

Discover how New Era can help your business manage its service and reach a new level of excellence: https://www.neweratech.com/uk/