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In this edition of UC Big News, host Kieran Devlin is joined by leading UC analysts Zeus Kerravala and Blair Pleasant to unpack three headline-grabbing stories shaking up the collaboration world. First up, the team shares takeaways from Zoom Perspectives, where Zoom’s vision of an AI-powered “Workplace” was more compelling than ever. Then they turn to the reported rift between Microsoft and OpenAI, and what it signals for enterprise AI partnerships. Finally, things get slightly more surreal with a discussion of Microsoft Teams meetings being enabled in Mercedes-Benz vehicles — and whether that’s a productivity win or just a corporate boundary too far.

Enterprise AI and collaboration took a weird and wonderful turn this week — and UC Big News is here for all of it. The trio takes stock of what’s real, what’s hype, and what IT leaders should watch closely.

Here’s what you’ll learn in this episode:

Zoom’s AI Work Platform evolves — With live agent copilots and better cross-surface integration, Zoom’s once-vague AI story is turning into a practical, productised vision for modern work.

Microsoft and OpenAI tensions rise — Reports suggest growing disagreements over product direction and control. Blair and Zeus explore why betting everything on one AI partner could create long-term risks.

Teams in your car? — Mercedes-Benz drivers can now take Microsoft Teams calls on the road. The panel asks: is this a helpful innovation for field workers, or a work/life balance killer on wheels?

Next Steps:

Still undecided about Teams in cars? Share your hot take in the comments.

Curious about Zoom’s evolving AI platform? We’ll have more deep dives coming soon.

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Join UC Today's Kristian McCann as he talks with Joe Gillis, Senior Vice President of Sales and GVC & Strategic Growth about New Era Technology and their solutions and market insights.

In this comprehensive interview, Gillis shares his thoughts on the power of partnerships, the evolving world of AI, and how New Era is tackling the challenges of delivering seamless service on a global scale. If you’re interested in understanding how a leading systems integrator helps companies stays agile and future-ready, then tune in to hear the following:

• Learn how New Era grew into a 4,500-employee powerhouse spanning 180+ countries and seamlessly integrates acquisitions into its strategy.
• How AI is being incorporated into customer solutions, making workflows faster, more insightful, and more cost-effective.
• The differences in New Era’s mid-market vs. enterprise offerings and the tailored support that large-scale companies demand.
• How the company fosters a transparent, collaborative culture that embraces feedback and continuous adaptation to stay competitive.

Join host Kristian McCann and Ari Applbaum, VP of Marketing at LeapXpert, as they dive deep into the evolving security landscape of enterprise messaging.

With messaging apps like WhatsApp, WeChat, and iMessage now integral to daily business communications, understanding the risks and solutions is more critical than ever. This insightful conversation unpacks why every business leader, IT professional, and compliance officer should pay attention to the hidden vulnerabilities in off-channel messaging.

In this revealing interview, Applbaum explains why messaging has become the new frontline for cyber threats and how most businesses can bring compliance through unification of their communications. The discussion covers:

• The primary security risks when employees use consumer messaging apps for business, including phishing, malware, and data leakage.
• How hackers exploit gaps in governance and the dangers of BYOD (Bring Your Own Device) culture.
• Common misconceptions about end-to-end encryption, device management, and compliance with disappearing messages.
• The severe legal, compliance, and reputational consequences of failing to secure messaging channels.