Join us for an exhilarating ride as we round off an incredible first season of Ten in Ten with a compelling highlight episode! In this Customer Experience (CX) powerhouse podcast, we've brought together some of the brightest minds in the industry to share their CX wisdom, all condensed into rapid-fire 10-minute interviews.

Relive the magic of Season 1 as we revisit the most memorable moments, groundbreaking strategies, and thought-provoking insights that have shaped the landscape of customer-centricity. From visionary leaders to CX trailblazers, we've unearthed invaluable gems that fuel exceptional customer interactions.

Get ready to be inspired and informed as we celebrate the brilliance of CX in this exclusive highlight compilation. Whether you're a seasoned CX professional or simply curious about the art of delivering exceptional experiences, this episode promises to leave you empowered and eager for more!

Connect with this season's guests: 

• Fiona Symmons - https://www.linkedin.com/in/fiona-symmons/
• Travis Brown - https://www.linkedin.com/in/travis-brown-cx/
• Brendan Donoghue - https://www.linkedin.com/in/btdonoghue/
• Greg Curcio - https://www.linkedin.com/in/gregcurcio/
• Monique Bate - https://www.linkedin.com/in/moniquebate/
• Hayley Spraggett - https://www.linkedin.com/in/hayley-spraggett/
• Mark Fazio - https://www.linkedin.com/in/markfazio/

Learn more about Cx Loop here
Follow us on Linkedin for bonus insights, jobs, news and more.
Check out our instagram @cxloop
Subscribe to our newsletter here.

This month on Ten In Ten we chat with Mark Fazio - Co-CEO at Mate Mobile and Internet.

The story of Mate Internet and Mobile is a great one. Started by two identical twin brothers in their Aunty's backyard in Western Sydney, Mate has grown to establish a national presence and is creating fans along the way.

Mate is a great example of how Customer Experience can be used to carve out a place in a competitive Australian Market.

In this episode;

Learn why Mark's Auntie still cooks for the company every day.
Discover what it means to be Mates with your customer.
And why good people are the future of CX.

Connect with Mark Fazio here https://www.linkedin.com/in/markfazio
Check Out Mate Internet and Mobile here https://www.letsbemates.com.au

Learn more about Cx Loop here
Follow us on Linkedin for bonus insights, jobs, news and more.
Check out our instagram @cxloop
Subscribe to our newsletter here.

In this episode, we are thrilled to have Hayley Spraggett, the Head of Client Intake and Care at Slater and Gordon, as our special guest. 

Join us as we delve into Hayley's career journey and explore her perspectives on the vital role of a human-centered approach in ensuring the longevity of customer experience.

In this episode;

- Hear about Hayley's journey from answering phones in a call centre to leading CX initiatives on the Regional Rail link

- Discover why Employee buy-in is crucial to the success of a CX initiative.

-  And learn how to foster a customer centric culture within your organisation. 

Learn more about Cx Loop here
Follow us on Linkedin for bonus insights, jobs, news and more.
Check out our instagram @cxloop
Subscribe to our newsletter here.