Hiring a new clinician can either be a catalyst for growth or a source of stress and stagnation, depending on how well the process is handled. In this solo episode, Jesse shares his proven 3-part framework to help dental practice owners confidently recruit, onboard, and retain high-performing clinicians who are not only clinically competent but also culturally aligned.

Whether you’re scaling your team or finally stepping back from the chair, Jesse unpacks the essential groundwork you need to lay before recruitment, how to attract top talent in a competitive market, and the onboarding strategies that lead to long-term retention. This episode is packed with actionable insights including the powerful "magnetic job offer" approach that has helped practices across Australia hire clinicians who thrive and stay.

• [00:36] Why even hands-on dentists need a solid hiring strategy
• [01:20] Common pitfalls when hiring clinicians
• [02:35] The 3-step formula
• [06:14] How to vet candidates
• [07:47] The Magnetic Job Offer: a real-life example that worked
• [10:49] Getting buy-in before discussing money
• [12:55] Onboarding checklists, culture training, and mentoring
• [14:16] Why this process is a force multiplier for your business.

• Join the free Savvy Dentist Facebook Group
• Follow Dr Jesse Green on LinkedIn
• Visit Savvy Dentist website

Mentioned in this episode:

Transformational Training for Dental Practice Teams

If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

Team Training Bundle Sept 25

What does it really mean to be an entrepreneur? And how do we build a business that works, not just a job that pays?

In this episode, Jesse Green is joined by Alan Manly OAM, a distinguished entrepreneur, innovator, director, and author whose unconventional journey from the computer industry to educational leadership offers a masterclass in business building. Alan founded Group Colleges Australia (GCA), which includes Universal Business School Sydney (UBSS), one of the early pioneers of online education in Australia.

Alan shares lessons from decades of entrepreneurial successes and failures, chatting about mindset, systems, and real-world challenges of building a business from the ground up. From defining what it really means to be an entrepreneur, to understanding why queues are a business killer and why every team needs structure and process, this conversation is packed with insights for any business owner ready to level up.

Alan is a Fellow of the Australian Institute of Company Directors and the Australian Institute of Management, and was honoured with the Medal of the Order of Australia (OAM) for his contributions to tertiary education and community service.

1. [00:00] Why “entrepreneur” used to be a slur and what it really means today
2. [02:00] Alan’s early life, entrepreneurial spark, and escape from poverty
3. [04:50] Lessons from the PC boom and a corporate-to-startup leap
4. [06:40] Is it really about the money? What drives true entrepreneurs
5. [10:15] The power of cash flow and why it trumps everything
6. [13:00] How a queue changed Alan’s approach to business and customer service
7. [18:40] Why dentists (and other professionals) are often “condemned to wages”
8. [20:45] The real barriers to scaling: delegation, systems, and procedures
9. [24:00] Understanding team performance
10. [30:00] How knowing your stakeholders can protect and grow your business
11. [34:00] Why dentistry is both science and art and deserves to be celebrated
12. [38:00] Business as the ultimate personal development journey.

1. Alan Manly's website
2. Alan’s book: The Unlikely Entrepreneur
3. Connect with Alan Manly OAM on LinkedIn

• Join the free Savvy Dentist Facebook Group

As 2025 winds down and the summer holidays approach, Jesse invites you to pause, reflect, and intentionally design the year ahead. In this solo episode, Jesse walks you through a powerful, forward-focused review to help you set clear goals, close open loops, and define what success looks like for you in 2026.

Whether you’re enjoying downtime or making the most of the financial opportunity this season offers, this episode is your invitation to recharge, realign, and reset. With practical exercises and thoughtful prompts, Jesse helps you move beyond default thinking and build your ideal lifestyle dental practice - one that reflects your vision, values, and version of success.

• [00:00] The importance of rest, reflection, and resetting at year’s end
• [00:29] A forward-focused review: Gratitude, pride, and personal wins
• [02:56] Learning from challenges: Growth through adversity
• [03:35] Clearing mental clutter: The power of closing open loops
• [04:35] Vision casting: Defining your ideal 2026 from the future
• [05:09] What is a lifestyle business - and how do you build one?
• [06:26] Leveraging time: Do more, do less, eliminate
• [07:13] Half-time reset: Strategic planning for the rest of the financial year
• [08:01] Resetting revenue, profit, and patient metrics
• [08:55] Elevating team performance and the patient experience
• [09:12] Attracting ideal patients through better marketing
• [09:26] Reimagining your role and ideal lifestyle for 2026
• [09:53] Designing a business you love - not one you learn to resent.

• Join the free Savvy Dentist Facebook Group
• Follow Dr Jesse Green on LinkedIn
• Visit Savvy Dentist website

Mentioned in this episode:

Transformational Training for Dental Practice Teams

If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

Team Training Bundle Sept 25

In this episode of the Savvy Dentist Podcast, Jesse is joined by Lachie Smart - entrepreneur, adventurer, medtech CEO, and record-breaking pilot - to explore the mindset behind navigating complexity and leading through chaos.

At just 18 years old, Lachie became the youngest person to fly solo around the world in a single-engine aircraft. Since then, he’s led a globally distributed medtech company, advised major organisations like Salesforce and McDonald’s on emerging leadership, and sat on NFP boards focused on innovation and national resilience.

But what underpins all of this? For Lachie, it’s End Game Thinking — the ability to plan with the finish line in mind, while staying adaptable in the face of uncertainty. This conversation is packed with insights on how to lead teams, manage your own mindset, and build resilience for whatever chaos comes next.

• [00:00] Introducing Lachie Smart and the story behind his solo world flight
• [02:20] The mindset shift from “just doing” to thinking with the end game in mind
• [04:55] Why chaos is inevitable — and what great leaders do about it
• [07:38] Planning a global flight: dealing with worst-case scenarios
• [11:00] What End Game Thinking looks like in business and practice ownership
• [13:35] How to prepare your team for complexity without creating confusion
• [17:00] The difference between leading through uncertainty vs managing it
• [20:02] The cost of avoiding hard decisions and the myth of waiting for clarity
• [22:15] Advice for emerging leaders: start with purpose, not just tactics
• [25:14] Leadership beyond business: how Lachie applies this thinking across sectors.

• Lachie Smart website
• Connect with Lachie on LinkedIn
• Follow Lachie on Instagram
• • Join the free Savvy Dentist Facebook Group
  • Follow Dr Jesse Green on LinkedIn
  • Visit Savvy Dentist website
  
  

Mentioned in this episode:

Transformational Training for Dental Practice Teams

If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

Team Training Bundle Sept 25

In this episode, Jesse Green is joined by Rob Markey, co-creator of the world-renowned Net Promoter Score (NPS) and co-author of The Ultimate Question 2.0. Together, they explore how dental practices can harness the power of customer loyalty to drive sustainable growth.

Rob unpacks the differences between satisfaction, loyalty, and advocacy, and explains why emotional commitment, not just repeat visits, defines true loyalty. With practical insights into staff engagement, pricing, patient experience, and reputation-building, this episode is packed with tools for turning your patients into passionate advocates.

• [00:01] Why customer loyalty is more than repeat business, and why it matters
• [04:04] Loyalty vs. satisfaction
• [08:20] Loyalty, advocacy, and the rare brands that inspire devotion
• [13:39] Why internal culture and staff advocacy are key to external loyalty
• [26:24] Jesse’s four-step framework for generating word-of-mouth referrals
• [28:42] The role of pricing in perceived value and patient expectations
• [33:04] The “trap” of elevated expectations and how to manage them.

• Rob Markey website
• Connect with Rob on LinkedIn
• • Join the free Savvy Dentist Facebook Group
  • Follow Dr Jesse Green on LinkedIn
  • Visit Savvy Dentist website
  
  

Mentioned in this episode:

Transformational Training for Dental Practice Teams

If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

Team Training Bundle Sept 25

What does it take to not only survive extreme trauma, but to thrive and lead with purpose on the other side of it? In this episode, Jesse chats with Noliza, a mother of five, award-winning keynote speaker, entrepreneur, philanthropist, and survivor of unspeakable adversity. From childhood abuse and homelessness to near-death experiences and systemic injustice, Noliza’s story is not defined by trauma, but by transformation.

Despite unimaginable adversity, Noliza forged a path to global impact by building from scratch again and again. These aren’t business school theories - they’re field-tested systems born from crisis and refined over 25 years of turning nothing into something.

She shares how she rebuilt her life from the ground up using powerful frameworks forged in real-world crisis: The Power of Nothing, The Conviction Effect, and The One-Day Reset. Whether you're facing adversity, leading a team, or navigating personal reinvention, this episode offers practical insights on resilience, self-responsibility, and the true nature of healing.

• [00:00] Introduction and the power of storytelling through lived experience
• [02:21] Noliza’s early trauma and its lifelong ripple effects
• [10:37] How repeated trauma shaped her nervous system and healing path
• [13:30] Inner child work and what "doing the work" actually looks like
• [17:04] The cost of staying in relationships where you’re not seen
• [20:05] Parenting from a place of truth, strength, and independence
• [22:10] From brokenness to becoming a global keynote speaker
• [24:52] Boundaries, triggers, and self-protection as a core responsibility
• [29:49] Curating your circle
• [33:48] Building a healthy relationship with yourself, step by step
• [37:46] What a true reset looks like and how to start again tomorrow
• [40:36] Why mindset is everything.

Norliza's website

My Mind Hub website

Norliza's book Conviction

Connect with Norliza on LinkedIn

Norliza on Instagram

• Join the free Savvy Dentist Facebook Group
• Follow Dr Jesse Green on LinkedIn
• Visit Savvy Dentist website

Mentioned in this episode:

Transformational Training for Dental Practice Teams

If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

Team Training Bundle Sept 25

In this episode, Jesse shares a powerful four-part framework to help dental practice owners not just survive, but thrive during economic downturns. Drawing inspiration from the medieval concept of a castle and its protective moat, Jesse introduces the MOAT strategy as a robust defence mechanism for your business.

Whether you're facing turbulent financial conditions or simply want to future-proof your practice, this episode will walk you through specific, actionable steps to bolster your practice's financial reserves, systemise operations, diversify patient acquisition, and master your time for strategic leadership.

• [00:00] Introduction to economic resilience and the castle-moat analogy
• [00:01] Why your practice is your financial fortress, and how to defend it
• [01:18] M for Money: Building strong cash reserves and managing debt wisely
• [03:51] O for Operations: Systemisation vs humanisation and why it matters
• [06:01] A for Acquisition: Creating multiple streams of patient flow
• [08:11] T for Time: The real value of your time as a business owner
• [08:55] Boundaries, delegation, and strategic thinking as leadership essentials.

Resources and Links:

• Join the free Savvy Dentist Facebook Group
• Follow Dr Jesse Green on LinkedIn
• Visit Savvy Dentist website

Mentioned in this episode:

Transformational Training for Dental Practice Teams

If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

Team Training Bundle Sept 25

In this powerful conversation, entrepreneur, speaker, and stress coach Luke Mathers shares transformative insights on why stress isn't the real problem - it's how we recover from it that matters. Drawing from his business journey, Luke unpacks how stress, when harnessed correctly, can sharpen our focus, build resilience, and actually lead to better outcomes. But without the right recovery habits, even the most successful business owners can spiral into burnout, anxiety, and emotional dysregulation.

You'll learn about Luke’s unique alter ego strategy, the importance of designing systems for recovery, and why getting clear on your values is essential to living and working on purpose. Whether you're a seasoned entrepreneur or feeling the early signs of burnout, this episode is packed with actionable wisdom on how to reset, regulate, and rise.

In this episode:

• [00:00] Introduction to Luke Mathers and his business background
• [02:40] The moment Luke realised stress wasn’t the problem
• [05:10] Why recovery matters more than reducing stress
• [08:35] Creating systems and habits to manage stress cycles
• [12:20] A tool for emotional regulation
• [17:00] Using stress as a compass, not a curse
• [20:45] How to improve your “recovery game”
• [29:50] Making space for clarity and decision-making
• [34:10] How Luke’s insights apply to everyday business challenges
• [39:00] The link between emotional control and business performance.

Resources and Links:

• Luke Mathers website
• Luke’s book Stress Teflon
• Connect with Luke on LinkedIn

• Join the free Savvy Dentist Facebook Group
• Follow Dr Jesse Green on LinkedIn
• Visit Savvy Dentist website

Mentioned in this episode:

Transformational Training for Dental Practice Teams

If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

Team Training Bundle Sept 25