If you’ve ever hit a point where the hustle felt relentless and burnout was creeping in, you’re going to want to hear this. In one of our most downloaded episodes, I’m joined by Chris Henry from River Realty, who shares his deeply personal story of chasing success in real estate – until it nearly broke him. From hospitalisation to healing, Chris opens up about the turning point that led him to build a business focused on people, culture, and sustainability. This chat is a must-listen for anyone craving more balance, purpose, and longevity in their career.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Chris Henry:

https://www.riverrealty.com.au/chris-henry/

https://www.instagram.com/chrisjameshenry/

https://www.facebook.com/chris.henry.167322

https://www.facebook.com/teamhenryriver

Have you hit that point in the year where you’re dragging yourself toward the finish line, promising yourself that you’ll rest once this one last thing is done? I know that feeling well. In property management, it can become so normal that we stop questioning it. Busy turns into an identity. Stress feels familiar. And exhaustion quietly becomes the baseline.

In this episode I’m having a very real, honest conversation about the mindset shifts that have completely changed the way I work, lead and live. I recorded this episode as I was counting down to a 6 week break, and it felt like the right time to pause and reflect on what’s actually been driving my stress, overworking and constant pressure.

This isn’t about a new strategy, planner or system. It’s about the unconscious beliefs that were running the show for me without me even realising it. I share the 5 mindset shifts I made this year that helped me move out of survival mode and into a calmer, more sustainable way of running my business and showing up as a leader.

“ The best way I have found to get conscious and have the space to be conscious is by giving myself rest and having a space, and rest isn't the reward. It's a responsibility. If I'm a leader, I set the tone. If I'm exhausted, so is my team. And if I'm running on empty, my clients can certainly feel that as well. So I now prioritise rest, I schedule it into my calendar like I would a meeting.” - Kylie Walker

We cover:

1. How I realised I wasn’t just busy, I was actually addicted to stress and why that’s so common in property management
2. Shifting from reactive property management to building systems and processes that create calmer, more organised businesses
3. How scarcity thinking shows up as “there’s never enough time, money or support” and what changed when I challenged that
4. How I released limiting beliefs that were impacting my confidence, leadership and business decisions
5. Why rest isn’t something I earn once everything is done, but something I’m responsible for as a business owner and leader
6. How mindset work supports clearer boundaries, better leadership and sustainable business growth
7. What’s changed for me since I stopped overworking and started prioritising energy, clarity and long term impact

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie:...

In one of our most downloaded episodes ever, I sat down with Claire Baines, CEO of Hands Across The Water, to talk about the brave decision to walk away from a corporate career that looked perfect on the outside–but felt completely misaligned on the inside. From leading national events at REA to rebuilding homes in Thai villages, Claire’s story is one of purpose, resilience, and redefining success on your own terms. She opens up about the moment everything changed, her personal IVF journey, and how she and founder Pete pivoted their entire charity model after COVID wiped out 80% of their fundraising overnight.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Claire Baines:

handsgroup.org.au

facebook.com/thehandsgroup

@handsacrossthewater_anz

As the year winds down, December can feel like the busiest, loudest, most exhausting month in property management. Phones ringing nonstop, urgent maintenance requests, owners wanting zero vacancy over Christmas, and you barely remembering what a proper lunch break looks like. Somewhere in the middle of the chaos, you probably promised yourself that this year would be different.

In this episode I chat about what the end of year really looks like for property managers and why it so often ends in burnout, guilt, and working through holidays that were meant to be for rest. Drawing on my lived experience, I share practical, realistic strategies that help property managers protect their time, support their clients properly, and actually switch off without that constant “what am I forgetting?” feeling.

This episode is especially for Property Manager’s who love their work but are tired of sacrificing family time, presence, and energy just to keep everything running. These 5 practical hacks help property managers manage end of year stress, set clear boundaries, and stay organised in a high pressure property management job.

“  You are allowed to rest. You don't need to earn it by crawling to the finish line, half dead. You've done enough. You are enough. It's the holiday season. Choose calm, choose boundaries, and most of all choose you and time with your family.”

- Kylie Walker 

We cover:

• Why blocking out a dedicated pre closure prep day is the most effective way to reduce holiday stress in property management
• How automating holiday communications creates clarity, professionalism, and stronger boundaries with tenants and owners
• A simple maintenance triage system that helps property managers respond to urgent maintenance issues without panic or holiday burnout
• How email and communication templates reduce decision fatigue and save hours during the end of year rush
• Why planning your first day back before logging off helps property managers avoid post holiday overwhelm and ease back into work
• How giving yourself permission to rest and set boundaries leads to better focus, better service, and less burnout in property management

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media:

This most replayed episode features Andy Reid–a real estate coach, keynote speaker, author, and former auctioneer–and in this most replayed moment, he opens up about the mindset shifts needed to go from playing small to truly owning your space in the industry. In this honest and powerful chat, Andy shares his journey through imposter syndrome, self-doubt, and finding the confidence to lead with authenticity. It’s a reminder that real leadership isn’t about being the loudest in the room–it’s about showing up as your truest self.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Andy Reid:

https://andyreid.com.au/

https://andyreid.com.au/product/success-curious/

https://andyreid.com.au/podcast/

Have you ever had a moment in your life where you realise you’re not the same person you’ve been for years? The roles you’ve held and the identity you’ve been living in suddenly feel out of alignment, especially when you’re moving through big life transitions and personal growth.

Most of us don’t talk about identity shifts, especially when they show up during big life transitions in our family, business or career. They can feel uncomfortable, emotional and hard to explain while you’re in the middle of all that change and personal growth. They usually arrive in seasons where something ends, something new begins and you’re standing in the middle trying to understand who you’re becoming next.

In this episode, I chat about what it’s really like to let go of an old version of yourself and step into a new chapter. Which is exactly what’s happened to me recently. If you’ve been feeling stuck, restless or unsure of who you are becoming outside of your everyday roles, this conversation is for you.

“ You are allowed to outgrow the life that you built. You’re allowed to want something different, and you’re allowed to become someone new..” - Kylie Walker 

We cover:

• What identity shifts really feel like when you’re going through big life changes like kids finishing school, career transitions and letting go of routines you’ve lived in for years
• How I realised my identity as a mum was changing and why it pushed me to reflect on what this next season might mean for me
• The impact of selling my business and leaving my hometown and how those decisions made me aware of how strongly my identity had been tied to certain roles
• Why so many of us stay stuck in old identities after we’ve outgrown them and how we can start noticing the signs that it’s time to shift into who we’re becoming next
• How to recognise when your current identity is no longer aligned with the person you’re becoming
• The key questions that helped me understand what I truly want now rather than who I thought I needed to be in the past
• How journalling, reflection and checking in with my future self supported my personal growth and helped me reconnect with who I want to be in this next stage of life
• Why it’s important to give yourself permission to disappoint people when you’re choosing a life that supports your wellbeing and goals
• How identity change happens through taking simple steps at a time, not through burning everything down at once

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation -

Sam Walker is a professional NRL player for the Sydney Roosters–and in this most replayed moment from The Property Management Podcast, he opens up about the mental strength, discipline, and mindset required to overcome injuries, pressure, and public expectation. In this inspiring chat, Sam shares how resilience, gratitude, and focus have helped him navigate both personal and professional setbacks–lessons that apply whether you're managing a team, juggling business demands, or facing your own challenges. This episode struck a chord with so many listeners, and it’s easy to see why.

Listen to the full episode:

Spotify: https://open.spotify.com/show/4sFKGXX2YyPuXPJNXVDGOi?si=18aa7583a64d4d9f

Apple: https://podcasts.apple.com/us/podcast/the-property-management-podcast-with-that-property-mum/id1614099639

Watch on YouTube: https://www.youtube.com/@thatpropertymum

Connect With Sam Walker

https://www.instagram.com/samwalker.__

If you’ve been in real estate for more than 5 minutes, you already know that recruitment can feel like a never ending headache. The revolving door, the job ads that go nowhere, the people who seem perfect on paper but last 3 months tops, it all adds up. And in property management, where expectations are high and the pace is relentless, it can wear even the most experienced business owners down.

In this episode I chat with Katie Cotton who is Managing Director Recruit RE formerly of Ray White and has been a driving force behind strategic Recruitment, Recognition, and Retention initiatives that have strengthened the network. Katie has spent almost a decade inside real estate and another chunk of her career in tech, franchising and recruitment. She’s seen the industry evolve and she understands why so many agencies are struggling to hire and keep good people.

What I love most about Katie is that she doesn’t sugarcoat the challenges, but she also doesn’t accept that “this is just how it is.” She has a clear view of where recruitment is breaking down and what needs to shift if we want teams that are stable, aligned and actually happy to be where they work.

This episode is a chance to rethink how we hire, what we value and the way we build cultures in a world where everyone wants different things and where the industry isn’t always keeping up.

“  We often get caught up trying to find the perfect skillset instead of the perfect person, and that’s where recruitment keeps falling apart” -Katie Cotton

We cover:

• Why hiring feels so exhausting right now in property management and the real reasons so many teams are burning out
• The biggest mistake agencies make in job ads and why leaving out the salary turns great people away instantly
• How confusing, over the top job descriptions are scaring off the exact candidates who would actually thrive in the role
• Why the right attitude and energy can matter far more than ticking every technical skill box
• The growing gap between long time Property Managers and the newer generation stepping in, and how that divide shapes culture
• The leadership behaviours that push good people out, even when the business means well
• Why so many people leave real estate in January and what owners can do to prepare for it

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to...