Running a property management business can feel like a constant juggle. Serving clients, managing a team, and trying to hold everything together behind the scenes. And when burnout creeps in or financial pressure builds, it’s no surprise that many business owners start to wonder… is it time to sell?

In this episode, we’re diving into the future of rent roll sales and acquisitions. What’s shifting, what to watch out for, and how to make smart, strategic decisions whether you’re buying, selling, or just starting to think about it. I also share a bit about my own experience selling off parts of my rent roll in three different transactions, including the highs, the challenges, and a few lessons learned the hard way.

I’m joined by the incredible Tarsi Taylor, rent roll strategist, business valuer, and founder of The Tarsi Way and Buy a Rent Roll. With over 26 years in the industry, she brings real talk and deep insight into what makes a rent roll valuable, what impacts your multiplier, and why the foundations of your business matter long before you decide to sell. Whether you're planning an exit or building for the long haul, this episode is packed with practical advice to help you protect your profit, reduce your risk, and grow with clarity.

“Every rent roll is completely different. And the, the main things that are going to affect it is all the statistics, first and foremost of your actual portfolio.”

- Tarsi Taylor

We cover:

1. Current state of rent roll sales and acquisitions in the real estate industry.
2. Factors driving the seller's market, including business owner burnout and financial pressures.
3. Complexity and timeline of the rent roll selling process, emphasizing the importance of preparation.
4. The significance of due diligence and professional audits in enhancing portfolio value.
5. Key factors influencing rent roll valuation, including portfolio cleanliness, location, and financial stability.
6. Common pitfalls in rent roll preparation and the necessity of engaging professionals for audits.
7. Strategies for growing a rent roll, including organic growth, targeted growth, acquisitions, and fee optimization.
8. Importance of industry experience and strategic planning before purchasing a rent roll.
9. Predictions for the future of the rent roll market, including potential trends and market dynamics.
10. The value of continuous learning and professional development in the property management field.

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses:...

The world of property management has changed dramatically–and fast. In this episode, I’m diving into what the future of property management looks like and why average service and outdated systems just don’t cut it anymore. With rising expectations from clients, tenants, and teams, staying relevant and profitable means we need to do things differently. I’m sharing why customer experience is everything, how to use automation wisely, and why now is the time to show up, build trust, and lead with heart.

I walk you through five powerful ways to futureproof your business–like creating memorable client experiences, building your personal brand, and getting visible online. I also talk about the importance of community and why your number one growth strategy should be focused on people. When we put clients, tenants, and our team at the center of what we do, that’s when real, sustainable growth happens.

This episode is a mix of motivation and practical advice to help you navigate leadership, team retention, burnout, and scaling with confidence. Whether you’re a BDM, department head, or agency owner, my hope is that this chat gives you clarity, courage, and a little kickstart to lead differently. And hey–don’t forget to grab your ticket to the Future of Property Management conference. I’d love to see you there!

”The future is here, and it's not about doing more. It's about doing better with more clarity, more connection, and more courage to do things differently."

- Kylie Walker

We cover:

1. Changing client expectations in property management post-pandemic and digital boom.
2. Emphasis on customer experience over mere service delivery.
3. Importance of empowering teams and fostering a positive work environment.
4. Role of automation in handling routine tasks while maintaining personal client interactions.
5. Building brand trust and visibility through authentic engagement and community involvement.
6. Leadership strategies that support team growth and reduce burnout.
7. The necessity of adapting to new industry trends to remain relevant and profitable.
8. The significance of community building in enhancing client relationships and trust.
9. Strategies for retaining talent in the property management industry.
10. The future focus on prioritizing people–clients, tenants, and team members–in business practices.

If you are ready to see what’s NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.

Buy your Tickets here: https://courses.thatpropertymum.com.au/next

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https:

Personal growth and leadership can feel exciting when you first start investing in it. You feel hopeful, motivated, and ready for change. But what happens when you realise that despite all the workshops, courses, and effort, you’re still stuck in the same patterns – overwhelmed, reactive, and running on autopilot? That was me. Until I discovered the missing piece: the neuroscience behind real, lasting change.

In this episode, I chat with leadership and mindset expert Tanja Lee about how our brains are wired to keep us in survival mode – and why so many of us stay stuck there without even realising it. We talk about the powerful shifts that happen when we move out of stress and into creation, and how awareness, presence, and intention can completely transform not just how we lead, but how we live. I also share my own experience attending Tanja’s immersive two-day training, which challenged me to look at the way I think, act, and feel in a whole new way.

Tanja breaks down how our thoughts create our reality, how stress becomes addictive, and how to interrupt the patterns that are keeping us from the version of ourselves we’re meant to become. Whether you’re a business owner, leader, or simply someone craving a different way of showing up in the world, this conversation offers powerful tools and insights to help you create change from the inside out.

“There’s two states that we can be in. We can be in a state of stress and survival or in a state of innovation and growth.”

- Tanja Lee

We cover:

1. The distinction between states of stress and survival versus innovation and growth in real estate professionals.
2. The impact of stress on personal and professional development.
3. The role of neuroscience in facilitating lasting change and personal transformation.
4. Tanja Lee's background and her journey into real estate and leadership coaching.
5. The significance of awareness in recognizing and altering habitual thought patterns.
6. Types of stress affecting individuals, including physical, chemical, and emotional stressors.
7. The brain's response to stress and the concept of stress addiction.
8. Strategies for moving from past and future worries to present moment awareness.
9. The importance of intentional thought and action in designing a desired future self.
10. Insights on the immersive training program developed by Dr. Joe Dispenza and its transformative potential.

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

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