If picking up the phone makes you feel anxious, sweaty, or full of self-doubt, you’re not the only one. We’re diving into what cold calling really feels like, why so many of us avoid it, and how to rewire your mindset so it actually becomes one of your most powerful growth tools.

We get real about the fear of rejection, the pressure to sound “perfect,” and the impostor syndrome that creeps in when you’re trying something that pushes you out of your comfort zone. These fears often stem from old stories we tell ourselves, like not being good enough or not knowing what to say, but it is possible to flip the script.

You’ll hear a personal story about how a simple, casual conversation turned into a major opportunity—no sales pitch, no pressure, just a genuine chat. That’s the magic of connection. Cold calling doesn’t have to be awkward or scripted. When you focus on building relationships and stay open to the process, the results follow.

We also touch on the physical side of fear—racing heart, shaky hands, overthinking—and give you practical ways to manage it so you can build momentum, confidence, and consistency.

This episode is your reminder that you don’t have to be perfect to start. You just have to start. The more you show up, the easier it gets—and the more wins you’ll create along the way.

“Cold calling felt scary, intimidating, and absolutely exhausting. Maybe you can relate to that. I would get all sweaty in my hands or under my armpits, my voice would be shaky, and I'd find myself talking fast or stumbling over my words.”

- Kylie Walker

We explore:

• Personal experiences with cold calling in the property management industry
• Struggles with confidence, rejection, and imposter syndrome
• Impact of childhood experiences on adult challenges
• Mindset shifts for overcoming fears related to cold calling
• Importance of genuine conversations and building connections
• Embracing discomfort as a part of personal growth
• The significance of rejection and learning from it
• Focusing on relationship-building rather than hard selling
• The value of adaptability and flexibility during calls
• Encouragement for listeners to take action and invest in personal growth

Connect with Done For You Services

Done For You Services - https://dfys.com.au/

Find out about our Done For You Social Media Management - https://dfys.mykajabi.com/done-for-you-sm

Find out about our Done for You Lead Generation - https://dfys.mykajabi.com/done-for-you-lead-generation

Connect with Done For You Services: https://www.instagram.com/doneforyouservices_/

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses:

Behind every growth focused property management business is someone working tirelessly to build trust, generate leads, and convert prospects into long term clients.

Growing your rent roll isn’t about one secret trick. It’s about showing up on the phones, in the follow ups, and with a message that speaks to the pain points property investors are feeling right now.

Whether you’re a property manager who’s wearing all the hats or a full time BDM looking to sharpen your process this episode is packed with insights and practical tools that can help you grow your rent roll with confidence.

I chat with Natasha Angelski who is the Team Leader of Business Development at Property Management Partners, supporting clients across Australia with expert guidance and service. With over 15 years in real estate, Natasha is known for growing rent rolls organically, building strong client relationships, and mentoring high-performing teams. Her experience spans residential, commercial, and rural property management, and she brings a practical, results driven approach to every aspect of her work.

Natasha shares what it’s like to go from managing properties to growing the business where success comes from good communication, regular follow up, and knowing the agency inside out.

“ Every business has a different style, so it's very important to speak to the director, speak to the team, understand their style, and understand what they have to offer. You need to know their fees, what kind of promotions there are to offer - understanding the business is key.” -Natasha Angeleski

We explore:

• The biggest challenges and wins Natasha faced moving from Property Manager to BDM
• How Natasha builds trust with leads across different states and markets
• Why research and understanding your agency’s value is key to conversions
• The truth about cold calling and how to make it work without sounding salesy
• Tips for staying consistent with follow ups and building long term trust
• Creative ways to add value during the nurture phase
• Why offers and timing matter during conversion
• How to use existing client data to find hidden leads
• Tools to help you write cold call scripts and value propositions in minutes

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Sensor Global: https://sensorinsure.com/ https://sensorglobal.com/

HD&U Sales Bundle:

Struggling to turn followers into clients? Your shortcut to smarter marketing. Learn how to blend organic content and paid ads into one powerful strategy that builds trust and gets results.

We dive into why organic content, like social media posts, behind-the-scenes videos, and client testimonials, is your secret weapon for building credibility and long-term relationships. It’s all about showing up consistently, offering value, and letting people get to know the real you and what your business stands for.

Of course, organic alone won’t always bring in the leads you want, especially when you’re trying to scale. That’s where paid ads come into play. This episode walks you through using Facebook lead ads the smart way, so you’re not just throwing money at boosted posts and hoping for the best.

You’ll also learn how to make these two strategies work together instead of in silos. For example, using organic content to build familiarity and trust, then using paid ads to retarget those warm leads with a compelling offer, like a free consultation or property assessment. This creates what’s known as funnel synergy, where people are nurtured by your content and guided naturally toward taking the next step.

If you’ve ever felt like your marketing is hit-or-miss, or you’re stuck trying to post on social media and learn ads on your own, this episode will give you clarity. You’ll get a practical, step-by-step look at how to show up online in a way that’s sustainable, strategic, and effective.

“Visibility, trust, and persistence are the keys to growing your business, and when you show up everywhere, your clients will start to notice, I promise you that”

- Kylie Walker

We explore:

• Comparison of organic content and paid advertising in property management
• Importance of a holistic marketing approach
• Role of organic content in building trust and authority
• Benefits of paid ads for immediate visibility and lead generation
• Synergy between organic content and paid ads in marketing strategies
• Actionable tips for implementing effective marketing strategies
• Importance of consistency in posting organic content
• Use of retargeting ads to engage potential clients
• Strategies for testing and refining marketing efforts
• Services offered for managing social media marketing and lead generation

Connect with Done For You Services

Done For You Services - https://dfys.com.au/

Find out about our Done For You Social Media Management - https://dfys.mykajabi.com/done-for-you-sm

Find out about our Done for You Lead Generation - https://dfys.mykajabi.com/done-for-you-lead-generation

Connect with Done For You Services: https://www.instagram.com/doneforyouservices_/

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https: