DESCRIPTION:

John Hayes, in the Franchise Hot Seat Podcast, underscores the significance of

matching employees with roles that complement their strengths to enhance

productivity and avoid disengagement. He references studies from Gallup and the

Society for Human Resource Management (SHRM) that reveal a large number of

employees feeling underutilized and the substantial economic impact of

disengaged workers. Monica Feid, COO of Thunderly Marketing, is featured in this

episode, where she presents a case study on repositioning a discontented employee

to a role more compatible with her DISC profile, leading to increased performance

and satisfaction. The discussion stresses the use of DISC profiles for recruitment and

employee positioning to avert disengagement and underperformance, especially in

the franchising sector. The dialogue highlights the criticality of correct role

alignment and its advantages for both employees and companies.

- With Monica Feid.

TIMESTAMPS:

00:00 Intro

00:27 Why is employee engagement critical?

01:06 Key employee engagement statistics?

03:39 Best solutions for engagement?

05:28 Monica's employee misalignment story?

10:57 What is the DISC profile?

18:01 How DISC helps franchising?

24:03 Final engagement advice?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Kristopher Stuart, Chief Information Officer of Blooming

Blinds, on the Franchise Hot Seat Podcast. Stuart shares his accidental entry into

franchising while seeking improved business opportunities. He traces the growth of

Blooming Blinds from a family-owned retail business to a thriving franchise with 86

franchisees across 158 territories. Stuart discusses the pros and cons of running a

family business, the critical role of selecting the right franchisees, and the

continuous learning process that has helped refine their business model. He

emphasizes the need for franchisees to engage in self-reflection, describes their

comprehensive training and support program, and underscores the significant

impact of technology, including AI, in enhancing operations and efficiency. The

discussion also covers company culture, the benefits of collaborating with Franchise

Fastlane for accelerated growth, and the typical day-to-day activities of successful

franchisees. The podcast offers valuable perspectives for those interested in

franchising or contemplating a Blooming Blinds franchise.

- With Kristopher Stuart.

TIMESTAMP

00:00 Intro

00:18 How did you discover franchising?

02:19 Managing family business dynamics?

03:43 Best franchise growth strategies?

13:35 Franchisee training best practices?

21:18 Tech innovations helping franchising?

26:46 Building strong franchise culture?

35:34 Day in successful franchisee life?

37:34 Final franchising advice

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Mary Thompson, CEO of BNI and chair of the International

Franchise Association's Board of Directors, who shares her journey from the Marine

Corps to franchising via a company called Cookies by Design. Thompson highlights

the importance of franchising in developing her business skills and its

transformative impact on her career. She discusses her career progression, including

roles at Mr. Rooter and the Dwyer Group, and emphasizes the importance of value

alignment in franchising. Thompson provides insights into the importance of

networking, her experiences with private equity, and the operations at BNI. She also

discusses the wider goals of franchising, its impact on local communities, and

ongoing efforts to educate the public and lawmakers about the benefits of

franchising. Thompson's commitment to service, both in business and through her

role at the IFA, is also discussed.

- With Mary (Kennedy) Thompson.

TIMESTAMPS:

00:00 Intro

00:52 How did you discover franchising?

01:52 What is the Cookie Bouquet story?

04:40 Why transition to Mr. Rooter?

10:57 What is franchising's biggest value?

19:30 How does BNI work?

24:50 What is the BNI investment?

26:42 What is BNI's core competency?

30:44 What is "Givers Gain"?

43:03 Biggest franchising challenge and opportunity?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcas

DESCRIPTION:

John Hayes, host of the Franchise Hot Seat Podcast, interviews Jack Monson, Chief

Growth Officer at Thunder Lee Marketing and host of the Social Geek podcast. They

delve into Monson's marketing and client acquisition roles, his franchising journey,

and the significance of fostering enduring relationships in the franchise sector. The

discussion encompasses effective marketing tactics, the use of social media

platforms like LinkedIn, and the importance of content creation for franchise growth.

Monson provides insights into the difficulties of generating and nurturing franchise

leads, and the necessity of maintaining consistency in digital marketing initiatives.

He later underscores the value of training franchise sales teams, acknowledging the

contributions of the Titus Center. The episode concludes with conversations about

the Social Geek podcast and the importance of tenacity in content creation.

- With Jack Monson.

TIMESTAMPS:

00:00 Intro

00:22 What does a CGO do?

01:07 Why relationships matter in franchising?

03:03 How did you discover franchising?

08:30 How has franchise marketing evolved?

12:02 Attracting next-gen franchisees how?

17:18 Best social media for franchising?

22:35 Most inspiring franchise success story?

26:14 Biggest franchise sales challenges?

40:46 LinkedIn lead generation tips?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, engages in a detailed discussion with Alaina

B. Karsten from McDonald Hopkins, a professional with significant experience in

advising franchisors and franchisees and handling litigation. The conversation

revolves around the intricacies and potential risks associated with franchising,

underlining the necessity of carefully examining franchise agreements and fully

comprehending the long-term commitments and responsibilities they entail. Alaina

underscores the importance of franchisees performing due diligence, seeking legal

counsel, and fully understanding their contracts, particularly in relation to

termination, renewal, and the use of advertising funds. She provides insights into

frequent legal issues such as curable and non-curable defaults, franchisor price

control, and the rights of franchisees in the event of disputes. The discussion also

covers the challenges and possible advantages of franchise investment, highlighting

the benefits of economies of scale and the significance of comprehensive franchisor

support and training.

- With Alaina B. Karsten.

TIMESTAMPS:

00:00 Intro

00:22 Franchising realities vs expectations?

03:07 Does franchising offer advantages?

04:26 Biggest franchising risks/costs?

07:12 Key franchise agreement clauses?

12:14 Curable vs non-curable defaults?

17:00 Franchisee due diligence checklist?

21:04 Trademark requirements for franchisors?

23:28 Resolving franchise disputes how?

33:45 Advertising fund obligations fair?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, interviews former TV news reporter John

Brice, who transitioned into a successful franchisee and is now preparing to become

a franchisor. Brice's introduction to franchising came through a family friend who

owned a McDonald's franchise. This sparked his interest and led him to owning eight

McDonald's restaurants. He later became an area developer for Firehouse Subs and

the largest U.S. franchisee of Pro Shred Security. Brice discusses the challenges and

rewards of franchise ownership, including financial risks and the necessity of

comprehensive training programs. He is currently preparing to become a franchisor

with his wife's business, Ana's Killer Empanadas, with plans to expand the gourmet

empanada chain. Brice stresses the importance of adhering to established systems

and maintaining a hands-on approach in the business. He also shares his

involvement with the Titus Center for Franchising, highlighting the value of shared

knowledge and the promising prospects for students interested in the franchising

industry.

- With John Brice.

TIMESTAMPS:

00:00: Intro

00:17 How did John discover franchising?

01:38 McDonald's franchise lessons learned?

03:49 Managing multiple franchises how?

05:54 Biggest franchise ownership challenges?

08:05 Best advice for new franchisees?

20:32 Most inspiring franchise success stories?

25:19 Ideal franchisee traits?

27:30 Why empanadas for franchising?

30:28 Expansion plans for Killer Empanadas?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, interviews Shay Kleinschmidt, Vice President

of Funding at Fran Fund, a company based in Fort Worth, Texas, that provides

funding solutions to franchisees nationwide. Kleinschmidt discusses the changing

franchising landscape, stressing the importance of early and tailored funding

strategies. She also highlights the role of AI in enhancing lending processes,

including a lender match system that matches client profiles with appropriate

lenders. The discussion encompasses various funding products such as SBA loans,

the rollover 401k program (ROBS), and traditional non-SBA loans. Kleinschmidt

outlines the process of obtaining an SBA loan, indicating that approval typically

takes between 30 and 120 days depending on the type of business. She emphasizes

the need for potential investors to understand the franchise disclosure document

(FDD) and supports calls with existing franchisees. The episode highlights Fran

Fund's role in helping clients navigate the complexities of securing franchise

funding.

- With Shay Kleinschmidt.

TIMESTAMPS:

00:59 How tech changed franchise lending?

01:59 When to start funding talks?

03:02 Most popular loan products?

05:35 Best alternative lending options?

12:33 Typical borrowing costs/fees?

15:47 How economy impacts franchising?

20:51 SBA franchise approval process?

24:41 Hottest franchise categories now?

30:35 Best advice for new franchisees?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Alesia Visconti on Franchise Hot Seat, where she discusses

her transition from corporate America to franchising, a move sparked by

disillusionment. Visconti, owner of Fran Serve and author of 'The Pink Tsunami:

Women's Rise in Franchising', highlights the lack of awareness about franchising

opportunities, especially for women. She underscores the variety of roles within

franchising, not limited to being a franchisee, but also including franchise

consultants and suppliers. The conversation covers the changing franchising

landscape, the significance of integrity and growth, and the growing international

opportunities. Visconti expresses her support for the Titus Center for Franchising and

her dedication to aiding young individuals in finding fulfilling franchising careers.

The discussion provides valuable insights into how franchising can offer rewarding

careers, particularly for women looking for alternatives to traditional corporate roles.

- With Alesia Visconti.

TIMESTAMPS:

01:42 How did you discover franchising?

02:50 Why leave corporate America?

04:04 Becoming franchise consultant how?

06:57 Franchising challenges vs opportunities?

21:40 Women's role in franchising?

25:58 Best franchising paths for women?

28:09 What do franchise consultants do?

33:43 Non-food franchise opportunities?

39:21 International franchising strategies?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast