DESCRIPTION:

John Hayes, in the Franchise Hot Seat Podcast, underscores the significance of

matching employees with roles that complement their strengths to enhance

productivity and avoid disengagement. He references studies from Gallup and the

Society for Human Resource Management (SHRM) that reveal a large number of

employees feeling underutilized and the substantial economic impact of

disengaged workers. Monica Feid, COO of Thunderly Marketing, is featured in this

episode, where she presents a case study on repositioning a discontented employee

to a role more compatible with her DISC profile, leading to increased performance

and satisfaction. The discussion stresses the use of DISC profiles for recruitment and

employee positioning to avert disengagement and underperformance, especially in

the franchising sector. The dialogue highlights the criticality of correct role

alignment and its advantages for both employees and companies.

- With Monica Feid.

TIMESTAMPS:

00:00 Intro

00:27 Why is employee engagement critical?

01:06 Key employee engagement statistics?

03:39 Best solutions for engagement?

05:28 Monica's employee misalignment story?

10:57 What is the DISC profile?

18:01 How DISC helps franchising?

24:03 Final engagement advice?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Kristopher Stuart, Chief Information Officer of Blooming

Blinds, on the Franchise Hot Seat Podcast. Stuart shares his accidental entry into

franchising while seeking improved business opportunities. He traces the growth of

Blooming Blinds from a family-owned retail business to a thriving franchise with 86

franchisees across 158 territories. Stuart discusses the pros and cons of running a

family business, the critical role of selecting the right franchisees, and the

continuous learning process that has helped refine their business model. He

emphasizes the need for franchisees to engage in self-reflection, describes their

comprehensive training and support program, and underscores the significant

impact of technology, including AI, in enhancing operations and efficiency. The

discussion also covers company culture, the benefits of collaborating with Franchise

Fastlane for accelerated growth, and the typical day-to-day activities of successful

franchisees. The podcast offers valuable perspectives for those interested in

franchising or contemplating a Blooming Blinds franchise.

- With Kristopher Stuart.

TIMESTAMP

00:00 Intro

00:18 How did you discover franchising?

02:19 Managing family business dynamics?

03:43 Best franchise growth strategies?

13:35 Franchisee training best practices?

21:18 Tech innovations helping franchising?

26:46 Building strong franchise culture?

35:34 Day in successful franchisee life?

37:34 Final franchising advice

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Mary Thompson, CEO of BNI and chair of the International

Franchise Association's Board of Directors, who shares her journey from the Marine

Corps to franchising via a company called Cookies by Design. Thompson highlights

the importance of franchising in developing her business skills and its

transformative impact on her career. She discusses her career progression, including

roles at Mr. Rooter and the Dwyer Group, and emphasizes the importance of value

alignment in franchising. Thompson provides insights into the importance of

networking, her experiences with private equity, and the operations at BNI. She also

discusses the wider goals of franchising, its impact on local communities, and

ongoing efforts to educate the public and lawmakers about the benefits of

franchising. Thompson's commitment to service, both in business and through her

role at the IFA, is also discussed.

- With Mary (Kennedy) Thompson.

TIMESTAMPS:

00:00 Intro

00:52 How did you discover franchising?

01:52 What is the Cookie Bouquet story?

04:40 Why transition to Mr. Rooter?

10:57 What is franchising's biggest value?

19:30 How does BNI work?

24:50 What is the BNI investment?

26:42 What is BNI's core competency?

30:44 What is "Givers Gain"?

43:03 Biggest franchising challenge and opportunity?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcas