Most clinics do everything they can to hide bad reviews…

So why would did I turn a 1-star review into content?

Watch more from PT Pintcast →https://www.youtube.com/@PTPintcast

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EPISODE BREAKDOWN

[00:00] – Content Needs To Connect

[01:06] – Therapist 60 Day Check In

[02:09] – Performance Wins And Feedback

[04:14] – How To Run Performance Reviews

[05:55] – Coaching And Metrics Focus

[08:07] – Metrics Culture And KPIs

[11:30] – Owning The One Star Review

[17:32] – Real Apologies Not PR

[18:07] – Why Reviews Drive Calls

[19:52] – Ask In Person First

[20:42] – Text Link with instructions And Make It Easy

[21:46] – Follow Up Without Spamming

[22:30] – QR Codes For Reviews

[23:51] – One QR Landing Page

[24:41] – Learning Versus Doing

[26:45] – AI School Model For PT

[31:08] – Education Incentives

Be honest… do you respond to your bad reviews or ignore them?

--

Want to Connect with Dave?

Book a strategy call:

https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-sales

Thinking of selling your practice or partnering?

https://www.fieldmakergroup.com

Connect with Dave:

Email: Dave@Conciergepainrelief.com

Instagram: @davekittle https://www.instagram.com/davekittle/

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

I sent a price I wasn’t even fully confident in…

and instead of negotiating…

they just said "When can we start?"

That moment completely changed how I think about pricing and why most PTs stay stuck undercharging.

Today we will break down this down and what actually made the difference?

Watch more from PT Pintcast →https://www.youtube.com/@PTPintcast

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EPISODE BREAKDOWN

[00:00] – Why Content Influences and Pricing Mindset

[00:50] – AI Pricing and Confidence Gap

[02:27] – Subcontracting Margin Pricing

[03:39] – Renewals and Automatic Raises

[06:01] – No Risk Sponsorship Pitch

[09:14] – Free Pilot Pushback

[12:06] – Private Practice Wins

[12:59] – Content Strategy Versus Ads

[15:42] – Raw Egg Influence

[18:06] – Content Shapes Choices

[18:24] – One Star Reviews Breakdown

[19:23] – Owning the Mistake Publicly

[19:54] – Winning Back The Reviewer

[21:34] – Perfect Ratings Look Shady

[22:37] – Wendys Tasting Officer Buzz

[25:34] – Steal This Marketing Play

[29:38] – Parting Shot

What’s the highest price you’ve ever confidently charged?

And did you hesitate before sending it? 👀

--

Want to Connect with Dave?

Book a strategy call:

https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-sales

Thinking of selling your practice or partnering?

https://www.fieldmakergroup.com

Connect with Dave:

Email: Dave@Conciergepainrelief.com

Instagram: @davekittle https://www.instagram.com/davekittle/

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

One therapist sold more $3,600 plans in 60 days than anyone we’ve ever seen…

And it had nothing to do with experience, certifications, or treatment techniques.

So what actually made the difference?

Jimmy and I break down why some PTs consistently sell high-value care plans while others struggle to get buy-in at all.

Watch more from PT Pintcast →https://www.youtube.com/@PTPintcast

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EPISODE BREAKDOWN

[00:48] – Confidence as the Edge

[01:42] – Why Andrew Sells Packages

[03:12] – Sales and Objections Roleplay

[04:54] – Pricing vs Outcomes

[06:12] – Knee Replacement Case Study

[10:49] – A Players and Recruiting

[12:56] – Golden Handcuffs Pay Strategy

[15:00] – Aaron Judge Performance Analogy

[17:12] – Competitive Salary Rant

[18:31] – Why Transparency Saves Time

[19:19] – Why Big Clinics Hide Pay

[21:58] – Pay Transparency Laws

[22:45] – Recruiters As Negotiators

[25:18] – Backlash On Social Media

[26:56] – Insurance And Patient Expectations Driving Hires

[29:13] – Transparency Hiring Story

Patients don’t actually buy “treatment”…

they buy confidence, clarity, and results.

I am curious what do YOU think patients care about most?

--

Want to Connect with Dave?

Book a strategy call:

https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-sales

Thinking of selling your practice or partnering?

https://www.fieldmakergroup.com

Connect with Dave:

Email: Dave@Conciergepainrelief.com

Instagram: @davekittle https://www.instagram.com/davekittle/

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.