Episodios

  • Week 14 - ChatGPT is now a storefront: Shopify's AI shopping play, Amazon's delivery bets, and why post-purchase is the new battleground
    Mar 26 2026

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    Week 14 of The Checkout Point covers the biggest shifts hitting ecommerce operators right now, from OpenAI turning ChatGPT into a live shopping channel powered by Shopify infrastructure, to the growing measurement problem in AI advertising, to what Amazon's latest logistics moves mean for independent merchants. Max and Rachel break down the operational and strategic implications of each development, with a focus on what merchants can actually do differently this week.

    • AI Commerce and Product Data: ChatGPT now supports in-chat purchasing through Shopify, and product feed quality has become the most important marketing asset a merchant controls.
    • AI Advertising and Trust Signals: AI ad channels offer almost no performance visibility, while Visa research confirms consumers still need recognizable trust signals at checkout even when an AI is doing the buying.
    • Logistics and Expectation Creep: Amazon is cutting carrier dependency through robotics and tighter partnerships, and drone delivery is moving toward operational reality. The real risk for other merchants is rising consumer expectations around speed and returns.
    • Post-Purchase Retention: The post-purchase window is where repeat purchase behavior forms, and most brands are not investing in it. Time to second purchase is the KPI worth tracking.
    • Sales Strategy and Community Growth: Amazon's Big Spring Sale uses device discounts as data acquisition tools, and a brand hitting one million dollars in year one without paid ads raises important questions about survivorship bias versus repeatable growth models.

    Subscribe to The Checkout Point on your preferred podcast platform and leave a review if this episode helped you think differently about how your store is set up for the agentic commerce era.

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    Support the show

    Thanks for tuning into this week’s episode of 'The Checkout Point.' We hope you found our insights into the eCommerce world both informative and inspiring.

    Keep the conversation going by following us on Twitter at @blikket_co, follow us on LinkedIn and on Instagram @blikket.co.
    For more in-depth analysis and the latest eCommerce trends, visit our website at blikket.co.

    If you enjoyed today's roundup, please consider leaving a review and sharing the podcast with your network. We value your support and feedback. Join us next week for more updates from the digital marketplace. Until then, stay curious and keep innovating.

    This is Max, signing off.

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    25 m
  • Week 9 - Shopify crowned AI commerce winner: agentic operations, Depop’s $1.2B flip, and Reddit’s shoppable future
    Feb 23 2026

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    🎙️ Is Shopify really the new agentic AI winner in ecommerce or just winning the narrative? In this fast-moving episode of The Checkout Point, Max and Rachel peel back the hype to expose what AI, platforms, and margins actually mean for operators who live inside spreadsheets, not LinkedIn threads.

    In this episode, The Checkout Point dives into Shopify versus Wix for scaling brands, how agentic AI will quietly take over more of the ecommerce funnel, and why concentration risk with Amazon and Shopify can either accelerate growth or compress margins. Listeners hear a pragmatic breakdown of AI agents in back-office workflows, the real impact of tariffs and platform shifts on unit economics, and a practical three-step strategy to make advertising, payments, and data privacy work together for measurable, defensible growth in 2026.

    • 🎯 Shopify surge and agentic AI: when to lean into Shopify AI features for conversion and operational leverage and when to fix broken processes, bad KPIs, and margin leaks first.
    • 💡 AI agents beyond chatbots: how multi-agent systems, AI generated UGC, and multilingual search reshape merchandising, attribution, and customer journeys when data is clean and operations are tight.
    • 📈 Platform risk and market dynamics: what it means for brands when Amazon and Shopify control roughly half of U.S. ecommerce plumbing and how Etsy selling Depop to eBay signals the tension between niche profitability and scaled marketplaces.
    • 📰 Tariffs and unit economics: why new trade policies and hidden fees can quietly crush contribution margin and how operators can build contingency playbooks before policy shocks hit P&L.
    • 🚀 2026 growth playbook: a clear three-step framework across ads, payments, and consented data so AI driven marketing, new ad surfaces, and smarter checkout strategies actually show up in the P&L.

    ✨ If you are a DTC operator, ecommerce leader, or growth marketer who wants real insight instead of AI buzzwords, subscribe to The Checkout Point, share this episode with your team, and leave a review with the questions you want Max and Rachel to stress test next.

    📣 We Want to Hear from You!

    • 📝 Submit a question
    • 📞 Call us at (747) 293-4612

    Support the show

    Thanks for tuning into this week’s episode of 'The Checkout Point.' We hope you found our insights into the eCommerce world both informative and inspiring.

    Keep the conversation going by following us on Twitter at @blikket_co, follow us on LinkedIn and on Instagram @blikket.co.
    For more in-depth analysis and the latest eCommerce trends, visit our website at blikket.co.

    If you enjoyed today's roundup, please consider leaving a review and sharing the podcast with your network. We value your support and feedback. Join us next week for more updates from the digital marketplace. Until then, stay curious and keep innovating.

    This is Max, signing off.

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    29 m
  • Week 8 - Alphabet's $185B AI bet reshapes commerce: Shopify's fee drama, Walmart's trillion-dollar moment, and the agent wars
    Feb 10 2026

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    🎙️ The ecommerce industry is being rewritten in real time, and this week's episode of The Checkout Point breaks down every seismic shift merchants need to understand right now. Max and Rachel tackle Alphabet's massive $185 billion Gemini investment that's transforming AI agents into the new shopping funnel, Shopify's controversial 4% AI checkout fee that has merchants questioning ROI, Walmart's trillion-dollar market cap milestone, and Saks' bold exit from Amazon. From AI optimization strategies to platform economics and luxury retail pivots, this episode delivers the insights busy ecommerce operators need to navigate 2024's biggest challenges and opportunities.

    This week on The Checkout Point:

    • 🤖 AI Agents Are the New Funnel: Alphabet's $185B bet on Gemini means merchants must shift from optimizing for human browsers to competing on machine-readable data and AI-friendly product information
    • 💰 Shopify's 4% AI Fee Debate: Is ChatGPT checkout worth the cost? Max and Rachel dig into the math behind rising GMV versus platform fees as Shopify's stock drops 10%
    • 📈 Walmart Hits $1 Trillion: The retail giant reaches a massive milestone, but is it sustainable profitability or just volume growth? Rachel asks the tough operator questions
    • 🛍️ Saks Ditches Amazon: Luxury brand control versus mass market scale takes center stage as Saks closes stores and exits third-party marketplaces
    • 🎯 AI Tools Reality Check: Cut through the hype with actionable Q1 priorities including fixing fundamentals first, testing one specific AI tool, and embracing BNPL for high-value carts

    ✨ Subscribe to The Checkout Point for weekly insights on ecommerce strategy, platform economics, and AI transformation. Perfect for founders, operators, and anyone navigating the rapidly evolving world of digital commerce. New episodes drop every week with the trends and tactics you need to stay ahead!

    📣 We Want to Hear from You!

    • 📝 Submit a question
    • 📞 Call us at (747) 293-4612

    Support the show

    Thanks for tuning into this week’s episode of 'The Checkout Point.' We hope you found our insights into the eCommerce world both informative and inspiring.

    Keep the conversation going by following us on Twitter at @blikket_co, follow us on LinkedIn and on Instagram @blikket.co.
    For more in-depth analysis and the latest eCommerce trends, visit our website at blikket.co.

    If you enjoyed today's roundup, please consider leaving a review and sharing the podcast with your network. We value your support and feedback. Join us next week for more updates from the digital marketplace. Until then, stay curious and keep innovating.

    This is Max, signing off.

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    23 m
  • Week 5 - AI shopping goes mainstream: Google's new protocol, checkout innovations, and retail's power shift
    Jan 21 2026

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    🎙️ The AI shopping revolution is here, and it's rewriting everything ecommerce professionals thought they knew about checkout optimization, advertising strategy, and competitive positioning. In this game-changing episode of The Checkout Point, Max and Rachel unpack the seismic shifts reshaping retail in 2026, from Google and Shopify's Universal Commerce Protocol to Walmart's bold leadership move and the hidden factors driving Gen Z payment failures.

    This week's episode explores the trends and strategic pivots every ecommerce professional needs to understand right now:

    • 🤖 AI Shopping Agents & Universal Commerce: How Google and Shopify are standardizing AI-powered purchasing and what it means for merchants who've invested years in traditional checkout optimization
    • 🏢 Retail Power Shifts: Why Walmart promoted their e-commerce chief to run the entire U.S. business and how USPS opening last-mile delivery beyond Amazon signals a major infrastructure transformation
    • 💳 Checkout & Payment Innovation: AI-powered checkout optimization in action through Rokt's Cineplex partnership, plus the surprising reasons Gen Z experiences higher payment decline rates than other generations
    • 👗 Fashion Advertising Reinvented: How AI shopping behavior is forcing fashion brands to abandon emotional storytelling in favor of structured product data because AI agents prioritize specs over vibes
    • 📈 Marketing Attribution Challenges: ChatGPT's new ad platform testing, why upper funnel budget allocation matters more in 2026, and Google's fixed budget controls reshaping campaign management

    ✨ Ready to stay ahead of the ecommerce curve? Subscribe to The Checkout Point for weekly insights on AI commerce, retail strategy, and marketing innovation. Hit follow on your favorite podcast platform and join the conversation about where retail is headed next! 🚀

    📣 We Want to Hear from You!

    • 📝 Submit a question
    • 📞 Call us at (747) 293-4612

    Support the show

    Thanks for tuning into this week’s episode of 'The Checkout Point.' We hope you found our insights into the eCommerce world both informative and inspiring.

    Keep the conversation going by following us on Twitter at @blikket_co, follow us on LinkedIn and on Instagram @blikket.co.
    For more in-depth analysis and the latest eCommerce trends, visit our website at blikket.co.

    If you enjoyed today's roundup, please consider leaving a review and sharing the podcast with your network. We value your support and feedback. Join us next week for more updates from the digital marketplace. Until then, stay curious and keep innovating.

    This is Max, signing off.

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    23 m
  • Interview: Stewart Pratt on Media buying in 2026
    Jan 12 2026

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    Join Max and Rachel as they interview Stewart Pratt about Media buying in 2026.

    Support the show

    Thanks for tuning into this week’s episode of 'The Checkout Point.' We hope you found our insights into the eCommerce world both informative and inspiring.

    Keep the conversation going by following us on Twitter at @blikket_co, follow us on LinkedIn and on Instagram @blikket.co.
    For more in-depth analysis and the latest eCommerce trends, visit our website at blikket.co.

    If you enjoyed today's roundup, please consider leaving a review and sharing the podcast with your network. We value your support and feedback. Join us next week for more updates from the digital marketplace. Until then, stay curious and keep innovating.

    This is Max, signing off.

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    14 m
  • Week 47 - Black Friday Countdown: Post-Cyber Monday Profits, Etsy Crisis & Amazon Sells Cars
    Nov 17 2025

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    ⏰ The 72-Hour Profit Window You're Probably Missing (Plus: Black Friday is 1.5 Weeks Away!)

    The holiday shopping madness is almost here – we're just one and a half weeks away from Black Friday! – but here's what most eCommerce sellers don't realize: your biggest opportunity might actually come in the 72 hours AFTER Cyber Monday ends.

    In this power-packed episode of The Checkout Point, hosts Max and Rachel dive into their just-published blog post "Post Cyber Monday Strategy: Your 72-Hour Profit Window" and break down why this overlooked timeframe could be your secret weapon this holiday season. But that's just the beginning! They're also unpacking some serious marketplace drama, including Etsy sellers experiencing "total search invisibility," Shopify's latest major win, and how Google's AI is fundamentally changing shopping behavior. Plus, there's breaking news about shipping tariffs, Walmart's CEO shakeup, and yes – Amazon is now selling cars. (Seriously!)

    Whether you're finalizing your Black Friday strategy or planning your post-holiday moves, this episode is packed with actionable insights you can't afford to miss.

    🎯 Key Takeaways:

    💰 The 72-Hour Window – Why the three days after Cyber Monday represent an untapped profit opportunity most sellers completely ignore

    🔍 Etsy's Search Crisis – Sellers are reporting "total search invisibility" and what this marketplace drama means for your multi-channel strategy

    🛍️ Google AI Shopping Revolution – How artificial intelligence is transforming the way customers discover and purchase products (and what you need to do about it)

    🚚 Tariff & Shipping Shakeup – Critical updates on logistics changes that could impact your bottom line this holiday season

    🎁 Shopify's Latest Win – Another major milestone for the platform and what it signals for eCommerce's future

    Ready to maximize your holiday profits and stay ahead of the eCommerce curve? Subscribe to The Checkout Point for your weekly dose of industry insights, strategies, and news that actually matter. Visit Blikket.co for the full blog post on the 72-hour profit window and more resources to power your eCommerce success! 🚀

    Support the show

    Thanks for tuning into this week’s episode of 'The Checkout Point.' We hope you found our insights into the eCommerce world both informative and inspiring.

    Keep the conversation going by following us on Twitter at @blikket_co, follow us on LinkedIn and on Instagram @blikket.co.
    For more in-depth analysis and the latest eCommerce trends, visit our website at blikket.co.

    If you enjoyed today's roundup, please consider leaving a review and sharing the podcast with your network. We value your support and feedback. Join us next week for more updates from the digital marketplace. Until then, stay curious and keep innovating.

    This is Max, signing off.

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    26 m
  • Week 46 - Black Friday Prep & Platform Wars: BNPL Strategy, TikTok's Rise & AI Commerce Boom
    Nov 12 2025

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    ⚡ Week 46: BNPL Secrets, Platform Drama & the Trillion-Dollar Holiday Rush

    Max and Rachel are back with your weekly eCommerce espresso shot—and this week is PACKED! With Black Friday just around the corner, the hosts are diving into the strategies, platform shake-ups, and industry shifts you absolutely need to know about right now.

    This episode kicks off with a deep dive into Buy Now Pay Later (BNPL) implementation—and if you haven't added this to your checkout yet, you're missing out on up to 40% higher order values. The team breaks down their fresh 10-day BNPL strategy (perfect timing for last-minute Black Friday prep!) and explains exactly why this payment option has become non-negotiable for competitive eCommerce stores.

    But that's just the beginning. Rachel and Max unpack the platform chaos currently unfolding: eBay's concerns about marketplace competition, TikTok Shop's meteoric rise, Walmart's new badge system, and Shopify's mind-blowing AI order statistics. Plus, they explore how the search landscape is transforming as Google faces challenges and ChatGPT considers advertising.

    The episode wraps with fascinating insights into the trillion-dollar holiday shopping season and the surprising workforce trends shaping retail's future.

    🎯 Key Takeaways:

    💳 BNPL Implementation - Discover why adding Buy Now Pay Later can boost order values by up to 40% and how to deploy it in just 10 days

    🏪 Platform Power Shifts - Get the inside scoop on eBay's challenges, TikTok Shop's dominance, and what Walmart's doing differently

    🤖 AI's eCommerce Impact - Learn about Shopify's shocking AI order numbers and how automation is reshaping retail

    🔍 Search Evolution - Understand the major changes happening with Google and ChatGPT that affect how customers find your store

    💰 Holiday Season Insights - Explore why retailers are doing more with less as shopping hits unprecedented levels

    Ready to stay ahead of the eCommerce curve? Subscribe to The Checkout Point for your weekly dose of trends, strategies, and industry intel that actually moves the needle. Visit Blikket.co for more resources, guides, and tools to supercharge your online store! 🚀

    Support the show

    Thanks for tuning into this week’s episode of 'The Checkout Point.' We hope you found our insights into the eCommerce world both informative and inspiring.

    Keep the conversation going by following us on Twitter at @blikket_co, follow us on LinkedIn and on Instagram @blikket.co.
    For more in-depth analysis and the latest eCommerce trends, visit our website at blikket.co.

    If you enjoyed today's roundup, please consider leaving a review and sharing the podcast with your network. We value your support and feedback. Join us next week for more updates from the digital marketplace. Until then, stay curious and keep innovating.

    This is Max, signing off.

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    27 m
  • Week 45 - BFCM Prep Guide: Conversion Audits, Marketplace Wars & AI Shopping Revolution
    Nov 4 2025

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    Week 45: The BFCM Countdown Begins – Find Hidden Money Before the Holiday Rush! 🎯

    The clock is ticking! BFCM is right around the corner, and this week's episode is your essential pre-holiday battle plan. Max and Rachel are running on pure caffeine and adrenaline (relatable, right?) as they unpack the most critical eCommerce news heading into the biggest shopping season of the year.

    This week, we're laser-focused on helping you find money you didn't even know you were losing. Rachel unveils Blikket's brand-new "eCommerce Conversion Audit: The 15-Minute Year-End Review That Actually Finds Money" – a game-changing resource born from weeks of midnight data analysis. Plus, we're breaking down major marketplace earnings (Amazon and eBay are soaring while Etsy takes an unexpected turn), Shopify's bold Q4 shake-ups, PayPal's mind-blowing ChatGPT shopping integration, and the tax and tariff challenges that could impact your holiday margins.

    And because it wouldn't be BFCM season without some fun, we're covering Target's viral Hot Santa campaign and why major retailers are already dropping Black Friday deals online. It's all connected, and we're showing you exactly how to use these trends to your advantage.

    🎁 Key Takeaways:

    💰 The 15-minute conversion audit that reveals hidden revenue in your year-end data – no complex analytics degree required

    📊 Marketplace earnings decoded: Why Amazon and eBay's double-digit growth matters for your multi-channel strategy

    🤖 AI shopping is here: PayPal + ChatGPT integration means customers can now purchase through conversation

    💸 Tax trap alert: New IRS 1099-K guidance and $40B in tariff costs that could squeeze your holiday profits

    🎅 Extended shopping season strategies: How Target, Best Buy, and early Black Friday deals are reshaping consumer behavior

    Whether you're a busy founder prepping for your biggest quarter or a marketing manager finalizing holiday campaigns, this 20-minute episode delivers the insights you need right now. No fluff, just actionable intelligence to help you finish the year strong.

    Ready to find the money hiding in your store? Hit subscribe, tune in, and then head to Blikket.co to grab that conversion audit guide. Your future self (and your bank account) will thank you! 🚀

    Support the show

    Thanks for tuning into this week’s episode of 'The Checkout Point.' We hope you found our insights into the eCommerce world both informative and inspiring.

    Keep the conversation going by following us on Twitter at @blikket_co, follow us on LinkedIn and on Instagram @blikket.co.
    For more in-depth analysis and the latest eCommerce trends, visit our website at blikket.co.

    If you enjoyed today's roundup, please consider leaving a review and sharing the podcast with your network. We value your support and feedback. Join us next week for more updates from the digital marketplace. Until then, stay curious and keep innovating.

    This is Max, signing off.

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    28 m