In this Episode of The Business Coach Podcast, business coach Steve Mullins explores why revenue profit and customer numbers are outcomes rather than the drivers of growth. Steve breaks down the five key numbers business owners should be tracking and shares practical strategies for improving conversion rates increasing transactions and better leveraging existing clients. Drawing on real coaching experiences he highlights the importance of disciplined sales processes strong client relationships and building businesses that deliver both financial success and personal freedom.

Coaching is more than a job, it’s a calling. Discover how you can become a certified ActionCOACH and change lives, starting with your own. Get started by clicking here. https://lp.actioncoach.com/franchise-apply

About Steve Mullins:
Steve Mullins is a business coach and senior partner with ActionCOACH who helps business owners achieve sustainable growth while reclaiming their time. With a background in business development and years of hands on coaching experience Steve specializes in improving sales performance strengthening client relationships and building businesses that are less dependent on the owner. He is known for his practical results focused approach and passion for helping clients create both profitable businesses and balanced lives.

Learn more: https://www.actioncoachportsmouth.com/about/meet-the-team/steve-mullins/

About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.

Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/

In this episode, business coach Andy Hemming dives into the powerful connection between mindset, behavior, and business results. Drawing on over 17 years of coaching experience, Andy explains why sustainable growth starts with understanding how thoughts drive actions — and actions drive outcomes. He challenges the idea that strategy alone creates success, emphasizing instead the importance of belief systems, language, and personal development in shaping how leaders and teams operate.

Coaching is more than a job, it’s a calling. Discover how you can become a certified ActionCOACH and change lives, starting with your own. Get started by clicking here. https://lp.actioncoach.com/franchise-apply

About Andy Hemming:
Andy Hemming is a business coach with over 17 years of experience helping business owners transform results by changing the way they think. With a strong foundation in mindset, leadership, and personal development, Andy specializes in uncovering the beliefs that drive behavior and business performance. Known for his thoughtful, values-driven approach, he helps entrepreneurs gain clarity, improve efficiency, reclaim time, and build businesses that align with both their goals and their lives.

Learn more: https://uk.linkedin.com/in/businesscoachbirmingham

About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.

Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/

In this episode, business coach Marcia Erickson explores how the balance between people and processes determines a company’s success. Drawing on two decades of experience in healthcare administration and strategic planning, Marcia explains how systems and soft skills work hand-in-hand to build thriving, scalable businesses. She discusses the importance of leadership development, team alignment, and the value of creating processes that empower teams to run the business. Marcia also shares the most common financial and operational mistakes she sees business owners make, and the lessons she’s learned from her toughest mentors along the way.

Coaching is more than a job, it’s a calling. Discover how you can become a certified ActionCOACH and change lives, starting with your own. Get started by clicking here. https://lp.actioncoach.com/franchise-apply

About Marcia Erickson:
Marcia Erickson is a business coach and former healthcare executive who helps entrepreneurs and leaders build strong, system-driven organizations that value both people and process. After 20 years in healthcare administration leading strategic planning and operations, she transitioned into coaching to bring structure, accountability, and heart to business leadership. Known for her practical approach and passion for developing soft skills, Marcia empowers business owners to create teams and systems that drive lasting success.

Learn more: https://www.linkedin.com/in/marcia-erickson

About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.

Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/