Episodios

  • Maximizing Med Sync with Dr. Levi Ellison, PharmD, Owner of Ellison Family Pharmacy
    Jan 15 2026

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    Levi is hiring! Interested in working for a pharmacy that runs on structure, relationships, and a high-performance Med Sync model (not “rat race” retail)? Click here

    If you really want to maximize your Med Sync program, you need to shift your mindset from "Med Sync is a “program” to "Med Sync is our culture and a competitive advantage."

    In this episode of the Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Dr. Levi Ellison, PharmD, Owner of Ellison Family Pharmacy to discuss his Med Sync operation, how it’s driving 42 inventory turns and creating a smoother, calmer experience for patients and staff.

    We break down:

    • Med Sync as opt-out, not opt-in
    • How Med Sync creates financial leverage
    • Why Levi believes Med Sync benefits everyone
    • The Med Sync workflow driving above average inventory turns
    • And more!

    More About Our Guest:

    Dr. Levi Ellison, PharmD is the owner of Ellison Family Pharmacy. An independent pharmacy located in Mena Arkansas.

    Levi’s roots run deep in Polk County with his family going back six or more generations on both sides. Both Levi graduated with a Doctor of Pharmacy degree in 2018 from UAMS College of Pharmacy in Little Rock, AR. Levi serves as the pharmacist in charge of Ellison Family Pharmacy and Jessica works part time as a pharmacist.

    Levi is a very active member of Salem Baptist Church located in the community of Nunley just outside Mena. He is also a member of the Arkansas Pharmacists Association and the National Community Pharmacists Association. In his limited free time he enjoys spending time with wife Jessica hiking and with their children.

    Stay connected with Levi and Ellison Family Pharmacy:

    Levi's LinkedIn

    Ellison Rx Website

    Ellison Rx Facebook

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    More resources on this topic:

    Podcast - Driving Independent Pharmacy Profitability in 2026

    Podcast – The Startup Compounding Pharmacy Playbook

    Podcast – Inside the Fight for Compounding: Advocacy, Growth, and Regulation

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    26 m
  • Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24
    Jan 8 2026

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    Peptides, telemedicine, speed-to-market. Independent pharmacies have real profitability levers in 2026 but the winners will be the ones who can move fast and stay compliant.

    In this episode, Scotty Sykes, CPA, CFP, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Dr. Nicolette Mathey, PharmD, CEO of Atrium24 to unpack what’s changing right now in the compounding and wellness economy.

    We cover:

    • Why peptides are exploding in demand
    • What to know about BPC-157 and why many think FDA movement could be coming
    • How pharmacies can use telemedicine to keep patients from being captured by big direct-to-consumer platforms
    • Where compounding pharmacies are still thriving
    • Speed to market without reckless risk

    More About Our Guest:

    Dr. Nicolette Mathey started her career at Walgreens at age 16 and earned her PharmD from the University of Florida in 2010. After pioneering a successful Bedside Delivery program at BayCare Health Systems, she became the Director of Clinical Services at Pharmacy Development Services. There, she co-developed the Clinical Services Profit Ignitor and played a pivotal role in early data analytics.

    In 2017, Nicolette acquired Palm Harbor Pharmacy, transforming it from a contracts-only establishment in a Heat Zone to a thriving hub. She revamped its identity, introducing robust digital marketing, a multi-rep sales system, compounding, immunizations, NABP accreditation, Test & Treat, Pharmacogenomic (PGX) Testing, and more.

    In 2019, Nicolette founded ATRIUM24, initially offering business consulting to pharmacies. Focused on developing software to automate data analytics and launch Dotti, the industry’s first CRM sales system tailored for pharmacies, she sold Palm Harbor Pharmacy to another independent owner in October 2023.

    With the official launch of Dotti in January 2024, Dr. Mathey continues to innovate, aiding pharmacies in maximizing their data for profitability and growth. Through ATRIUM24 and Dotti, she and her team “connect the dots” for sales and marketing initiatives, empowering pharmacies with cutting-edge tools.

    Stay connected with Nicolette, Atrium24, and Dotti:

    Nicolette’s LinkedIn

    Atrium24 Website

    Atrium24 Facebook

    Atrium24 LinkedIn

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    More resources on this topic:

    Podcast – The Startup Compounding Pharmacy Playbook

    Podcast – Inside the Fight for Compounding: Advocacy, Growth, and Regulation

    Más Menos
    49 m
  • Christmas 2025: Year-End Tax Moves, MDPNP Updates, PBM Reform
    Dec 27 2025

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    🎄 ’Tis the season to be…strategic. 🎁

    In this festive year-end episode of The Bottom Line Pharmacy Podcast, the team gathers to break down what independent pharmacy owners should be thinking about as the calendar closes and what opportunities and challenges lie ahead.

    We cover a wide range of timely topics, including:

    - Market changes and the increase in multi-store ownership
    - Why you need to be prepared if you are approached to buy a pharmacy
    - What proper due diligence really looks like when evaluating a pharmacy
    - Key MFP and WAC updates heading into the new year
    - Last-minute tax planning strategies pharmacy owners can still implement before year-end
    - A pulse check on PBM reform and legislative momentum

    Happy listening!

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    More on this topic:

    Podcast: NCPA 2025 Recap

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    27 m
  • Building a Legacy Through Pharmacy with Sonja Pagniano, Executive Director of NCPA Foundation
    Dec 18 2025

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    What if your year-end tax plan could do more than reduce your bill… and actually strengthen the future of independent pharmacy?

    In this episode of The Bottom Line Pharmacy Podcast, Bonnie Bond, CPA, and Austin Murray sit down with Sonja Pagniano of the NCPA Foundation to unpack how the Foundation supports pharmacy ownership, disaster recovery, and long-term sustainability for community pharmacies.

    We cover:

    - The origin story of the NCPA Foundation
    - Why public understanding of independent pharmacy is a key piece of independent pharmacy's future
    - The Rural Pharmacy Ownership Accelerator and what it means for “pharmacy deserts”
    - End-of-year planning strategies pharmacy owners should consider
    - And more!


    More About Our Guest:

    Sonja Pagniano, is the executive director of the NCPA Foundation. Sonja leads the foundation’s strategic growth including the fundraising campaigns, marketing initiatives, as well as various other projects. Throughout her career Sonja has sought to strategically support the mission of philanthropic groups such as the NCPA Foundation.

    She most recently served as the development manager for the Center for Disaster Philanthropy, which helps donors maximize their impact on long-term recovery from disasters through expert resources, community-driven grantmaking and philanthropic consulting services.  Prior to this position, she worked at the College of Wooster’s Advancement Division as the assistant director of annual giving, and as an associate planner at the Medina County Department of Planning Services and Fair Housing in Ohio.

    Sonja received her Masters of Public Administration from Kent State University. She also holds a Certified Fund Raising Executive (CFRE) certification, so she is certified in the highest standards of ethics, competence, and service to the philanthropic sector.

    Stay connected with Sonja and the NCPA Foundation:

    Sonja Pagniano LinkedIn
    NCPA Foundation Website
    NCPA Foundation YouTube
    NCPA Foundation LinkedIn
    NCPA Foundation Facebook

    Stay connected with us on social media:

    Facebook
    Twitter
    LinkedIn
    Scotty Sykes – CPA, CFP® LinkedIn

    More on this topic:

    Podcast: NCPA 2025 Recap

    Podcast: Pioneering Solutions in Remote Territories

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    19 m
  • Inside the PBM Machine: PBM Audits, Compounding, TrumpRx
    Dec 11 2025

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    What happens when GLP-1 compounding, TrumpRx, and PBM audits all collide in your pharmacy?

    In this episode of the Bottom Line Pharmacy Podcast, hosts Austin Murray and Bonnie Bond, CPA, are joined by healthcare attorney Dae Lee of Buchanan Ingersoll to unpack the fast-moving legal and regulatory landscape around GLP-1s, PBMs, and audits—and what independent owners need to be doing right now to protect their businesses.

    We cover:

    - The vertical integration behind the “big three” PBMs and their rebate aggregators
    - Why PBM audit triggers and the realities of today’s audit tactics
    - A practical roadmap for responding to an audit
    - What “recredentialing season” really means
    - TrumpRx

    And more!

    More About Our Guest:

    Dae Y. Lee, Pharm.D., Esq., CPBS focuses on representing pharmacies in their dealings against Pharmacy Benefit Managers (PBMs). With extensive experience in the intricacies of PBM audits, investigations, network enrollment, network suspension, network terminations, reimbursement disputes, and DEA as well as other governmental investigations, Dae has become a trusted advisor to a broad cross-section of pharmacies and pharmacy providers, including community retail pharmacies, chain pharmacies, compounding pharmacies, specialty pharmacies, mail order pharmacies, home infusion providers, and dispensing physician practices.. His practice also extends to assisting other stakeholders in the pharmacy industry such as wholesalers, manufacturers, and other healthcare providers.

    In addition to his PBM-focused work, Dae represents entities in pharmacy-related transactions and assists clients with corporate formation, due diligence, licensing, change-of-ownership requirements and credentialing, providing comprehensive legal support throughout the transaction process.

    Dae is a Certified Pharmacy Benefits Specialist™ (CPBS™). Offered through TransparentRx and accredited by the University of Kentucky School of Pharmacy, the CPBS program is designed to cover complex topics of pharmacy benefit management in order to provide a foundational knowledge required for higher-level evaluation of PBM business operations, fundamentals of PBM pricing, plan design, cost-containment strategies, PBM contracts, PBM procurement, Specialty Pharmacy benefits management, and overall PBM performance with emphasis on cost effectiveness.

    Stay connected with Dae and Buchanan, Ingersoll, & Rand:

    Dae Lee LinkedIn

    Buchanan, Ingersoll, & Rand Website

    Buchanan, Ingersoll, & Rand LinkedIn

    Buchanan, Ingersoll, & Rand Twitter

    Buchanan, Ingersoll, & Rand Facebook

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    More on this topic:

    Podcast: The Startup Compounding Pharmacy Playbook

    Podcast: The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy

    Podcast: From Counter to Capitol

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    23 m
  • The Startup Compounding Pharmacy Playbook with Amy Summer, PharmD, BCSCP, Restore Health Consultants
    Nov 27 2025

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    What does it really take to start and sustain a successful compounding pharmacy in 2026?

    In this episode, Scotty Sykes, CPA, CFP®, and Austin Murray sit down with Amy Summers, PharmD, BCSCP and of Restore Health Consulting, to discuss how pharmacy owners can move from idea to implementation when entering the compounding space.

    We cover:

    • Designing a purpose-built facility for USP standards and your product mix
    • The mindset shift from dispensing to creating and how to balance quality with patient care
    • Market analysis, relationships, and niche focus in building a sustainable business
    • Key trends driving growth, consolidation, and private investment in the compounding industry

    More About Our Guest:

    Amy Summers, PharmD, BCSCP is an independent consultant,
    specializing in business, operations, quality assurance, and regulatory
    compliance matters for the pharmaceutical compounding industry. She
    earned her PharmD degree from the University of California San
    Francisco and was among the first pharmacists in the nation to earn a
    Board Certified Sterile Compounding Pharmacist (BCSCP) credential.

    Dr. Summers has spent her entire career as a pharmacist in various settings centered around non-sterile and sterile compounding. She has formerly served as Director of Operations and Pharmacist in Charge at
    organizations engaged in compounding and also as Managing Director of
    a FDA-registered 503B outsourcing facility. With extensive experience in
    USP standards, accreditation, cGMP, and regulatory compliance, Dr.
    Summers has also served as an expert witness for matters related to
    compounding.

    Stay connected with Amy and Restore Health Consulting:

    Amy Summers LinkedIn

    Restore Health Consulting Website

    Restore Health Consulting LinkedIn

    Stay connected with us on social media:

    Facebook: https://www.facebook.com/sykesandco
    Twitter: https://twitter.com/OllinSykes
    LinkedIn: https://www.linkedin.com/company/sykes-&-company-p-a-?trk=tyah
    Scotty Sykes – CPA, CFP® LinkedIn: https://www.linkedin.com/in/scottysykes/

    More on this topic:

    Podcast: The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy


    Podcast: From Counter to Capitol

    Más Menos
    30 m
  • NCPA 2025 Recap: Ownership, AI, and Surviving the MFP Cash Crunch
    Nov 21 2025

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    How will the Medicare Drug Price Negotiation Program reshape independent pharmacy? What should owners be doing now to prepare?

    In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, and Austin Murray sit down in the new studio to recap NCPA 2025 from an ownership, cash flow, and strategy lens.

    We cover:

    - A 50,000-foot view of the Medicare Drug Price Negotiation Program
    - Key trends among startup vs. acquisition-minded owners
    - Pharmacy business plans and clinical services

    Stay connected with us on social media:

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    More on this topic:

    Podcast: The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy

    Podcast: From Counter to Capitol

    Más Menos
    35 m
  • Inside the Fight for Compounding: Advocacy, Growth, and Regulation with Scott Brunner, CEO of APC
    Nov 20 2025

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    Compounding Pharmacies are under a lot of fire but through advocacy, the future is bright!

    So, what does it really take to protect, grow, and advocate for compounding pharmacies in today’s changing landscape?

    In this episode, Scotty Sykes, CPA, CFP®, and Austin Murray sit down with Scott Brunner, CEO of the Alliance for Pharmacy Compounding (APC), to unpack the realities of advocacy, access, and opportunity in the compounding space.

    We cover:

    - How GLP-1 shortages spotlighted the critical role of compounding pharmacies
    - The advocacy battles shaping patient access and prescriber freedom
    - Why cash-pay compounding is helping hybrids survive PBM reimbursement cuts
    - The rise of telehealth and private equity in personalized medicine
    - And more!

    More About Our Guest:

    Scott Brunner, CAE, is CEO of the Alliance for Pharmacy Compounding. APC is the industry trade association and the voice for pharmacy compounding, representing compounding pharmacists and technicians in both 503A and 503B settings, as well as prescribers, educators, researchers, and suppliers. APC works to preserve patient access to compounded drugs and the essential role of compounded medications in the American healthcare system.

    Brunner was formerly the senior vice president communications and external relations for the National Community Pharmacists Association and CEO of the Georgia Pharmacy Association. In his 30+year career in association management, he has also led statewide trade associations in Mississippi and Virginia.
    As you’ll hear in his drawl, he is an Alabama native. He earned his BBA at the University of Montevallo and MPS from Auburn University Montgomery. He earned the prestigious Certified Association Executive designation in 1997.

    Stay connected with Scott and Alliance for Pharmacy Compounding:

    Scott Brunner LinkedIn

    APC Website

    APC LinkedIn

    APC Facebook

    APC Instagram

    Stay connected with us on social media:

    Facebook

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    LinkedIn

    Scotty Sykes – CPA, CFP® LinkedIn


    More on this topic:

    Podcast: The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy

    Podcast: From Counter to Capitol

    Más Menos
    27 m