In this special episode of Tango Tango, host Lloyd Knight sits down with Holly Joers, President, Military and Veterans for CareSource, for an inside look at one of the most important changes impacting military families this year: TRICARE Open Season and the brand-new CareSource Military & Veterans Prime option available in Atlanta and Tampa.

Holly shares her remarkable journey—from growing up in small-town West Virginia to a distinguished civil service career across the Air Force, the F-35 program, and the Defense Health Agency—before transitioning into the mission-driven world of CareSource. Her unique background offers rare insight into how healthcare innovation, military culture, and patient-centric design come together in this groundbreaking TRICARE demonstration program.

Listeners will learn:

• What TRICARE is and who is eligible
• Why the new CareSource Prime option matters, including game-changing benefits like no referrals for in-network specialists
• How CareSource leverages decades of experience in whole-person, community-based care
• The biggest differences between this demonstration and earlier pilots, including broader provider networks and integrated care teams
• How enrollment works, why it’s fast and easy, and what beneficiaries can expect after signing up
• How military families can advocate for expanding choice to other states and regions

With TRICARE Open Season ending on December 9, this episode offers timely, practical information for retirees, families, Guard and Reserve members, and veterans who want more control, choice, and convenience in their healthcare.

Additional Links & Resources:

• Connect with Holly: https://www.linkedin.com/in/holly-joers-04ab4783/
• Learn more about CareSource: www.caresource.com
• Enroll today: https://www.caresource.com/plans/tricare-prime-demo/eligibility-and-enrollment/#enroll
• Learn more about Tango Tango: https://supplychainnow.com/program/tango-tango
• Learn more about our hosts: https://supplychainnow.com/about
• Learn more about Vetlanta: https://vetlanta.org
• Learn more about Supply Chain Now: https://supplychainnow.com
• Work with us! Download Supply Chain Now’s Media Kit: https://bit.ly/3XH6OVk

This episode of Tango Tango was hosted by Lloyd Knight and produced by Trisha Coredes, Joshua Miranda, nd Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/mission-better-care-talk-caresource-military-1tt15

In a year defined by service, storytelling, and the power of community, Tango Tango’s first season put authentic veteran voices front and center. From Special Operations legends to storytellers preserving history, the series explored what it actually takes to translate military experience into meaningful civilian impact.

In this special Season 1 Veteran’s Day wrap-up, Supply Chain Now’s Scott Luton joins Tango Tango’s own Lloyd Knight to unpack the year: why active listening is a podcaster’s superpower, what organizations get wrong (and right) about veteran hiring, and how Season 2 will go bigger with 20 episodes and even more consequential stories.

Scott and Lloyd discuss the differences between Veterans Day, Memorial Day, and Armed Forces Day; three practical best practices for recruiting veteran talent; and highlights from standout episodes, from Pat McNamara’s raw, veteran-to-veteran conversation to Atomic Echoes, the PBS documentary that bridges U.S. servicemembers and survivors in Japan. They also preview Season 2 guests, live tapings, and crossovers with Supply Chain Now.

Jump into the conversation:

(00:00) Intro

(00:38) Scott and Lloyd open the Veterans Day special

(00:52) Reflecting on their long-running friendship and work

(02:48) Best and worst chow hall stories

(09:08) Veterans Day vs. Memorial Day vs. Armed Forces Day

(12:26) Lloyd’s best practices for hiring veterans

(22:24) Lessons learned from hosting season one

(22:34) Mentorship, production support, and better listening

(24:53) Season one highlights and standout guests

(25:07) Behind the scenes of the Pat McNamara episode

(27:58) Exploring the Atomic Echoes documentary and its themes

(36:48) Season two previews and upcoming guests

(39:58) Simple, actionable ways to honor veterans

Additional Links & Resources:

• Learn more about Tango Tango: https://supplychainnow.com/program/tango-tango
• Learn more about our hosts: https://supplychainnow.com/about
• Subscribe to the With That Said newsletter: https://www.linkedin.com/newsletters/with-that-said-6966779254495723520/
• Connect with Lloyd Knight: https://www.linkedin.com/in/lloydknight
• Learn more about Vetlanta: https://vetlanta.org
• Learn more about Supply Chain Now: https://supplychainnow.com
• Work with us! Download Supply Chain Now’s Media Kit: https://bit.ly/3XH6OVk

Tango Tango is proudly sponsored by Supply Chain Now. This episode was hosted by Scott Luton and Lloyd Knight and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/veterans-day-special-salute-tango-tango-season-1-1tt14

In this episode of the Tango Tango podcast, host Lloyd Knight welcomes authors and filmmakers Karin Tanabe and Victoria Kelly to share the journey behind their PBS documentary Atomic Echoes. With family histories connected to both sides of World War II, Victoria’s grandfather served as a medic in Nagasaki and Karin’s grandfather was a Japanese soldier, the longtime friends uncover powerful stories of resilience, reconciliation, and hope.

They discuss how the project began, the challenges of interviewing veterans and survivors, and the intensive research required to capture voices long overlooked. From faith communities in Japan to American veterans who were never recognized for their post-war service, Atomic Echoes offers a respectful and human lens on history.

Karin and Victoria also reflect on the lessons they gained from the filmmaking process, from fundraising to finishing the project in just 11 months. More than a story about the past, their film underscores the urgent need for peace and the unifying power of storytelling today.

Jump into the conversation:

(00:00) Intro

(02:05) Meet Victoria Kelly

(05:23) Meet Karin Tanabe

(10:45) The making of Atomic Echoes

(18:38) Challenges in finding veterans

(22:23) Veterans’ desire to share their stories

(23:19) Planting trees and symbolic acts

(25:07) Inspirational stories from the journey

(29:47) Learning from the filmmaking process

(32:23) The intersection of history and hope

Additional Links & Resources:

• Connect with Victoria Kelly: https://www.linkedin.com/in/victoria-kelly-618b4314a/
• Connect with Karin Tanabe: https://www.linkedin.com/in/karintanabe/
• Learn more about Atomic Echoes: https://www.pbs.org/show/atomic-echoes-untold-stories-from-world-war-ii/
• Learn more about Tango Tango: https://supplychainnow.com/program/tango-tango
• Learn more about our hosts: https://supplychainnow.com/about
• Learn more about Supply Chain Now: https://supplychainnow.com
• Work with us! Download Supply Chain Now’s Media Kit: https://bit.ly/3XH6OVk

Tango Tango is proudly sponsored by Supply Chain Now. For additional information, please visit our dedicated show page at: https://supplychainnow.com/atomic-echoes-preseving-voices-hiroshima-nagasaki-1tt13