Welcome to another episode of the Sustainable Clinical Medicine Podcast!

In this episode, Dr. Sarah Smith sits down with Dr. Pam Pappas, a seasoned psychiatrist based in Scottsdale, Arizona, whose passion for supporting physicians through burnout has shaped a unique and impactful career. Drawing on her extensive background in psychiatry, integrative medicine, homeopathy, and spiritual wellness, Dr. Pappas shares her personal journey through multiple cycles of burnout and the hard-won wisdom that emerged from those experiences.

Together, Dr. Smith and Dr. Pappas explore the realities of working in high-pressure medical environments, the myth that changing jobs will always solve burnout, and the deep cultural expectations in medicine that can make doctors feel isolated and inadequate. Dr. Pappas discusses how coaching—still a novel concept for many in healthcare—became a lifeline for herself and now forms the cornerstone of her work with colleagues seeking more sustainable and fulfilling clinical lives.

Listeners will gain insight into the importance of self-reflection, tapping into one’s inner wisdom, and making authentic choices—whether that means reshaping your current position or making a courageous transition. This conversation offers tangible hope and guidance for clinicians who are craving real change and a more balanced, joyful path in medicine.

Here are 3 key takeaways from this episode:

1. Real Healing Goes Beyond the Surface: Burnout isn’t just about toxic environments—it’s also about how we process and integrate our experiences as clinicians. Coaching can help us ask deeper questions, like “What do you truly want?” instead of just “How do you cope?”
2. Mentorship Isn’t the Same as Coaching: Traditional medical mentorship often models unsustainable work habits, while coaching creates space for reflection, self-discovery, and personalized pathways to change—something most doctors have never been asked to do.
3. Your Wisdom Is a Hidden Superpower: Dr. Pappas highlights the importance of tapping into our own innate wisdom—beyond intellect and rote skills—to guide us toward more aligned, joyful, and sustainable careers in medicine.

Meet Dr. Pam Pappas:

Pam Pappas MD, FAPA is a highly experienced psychiatrist and physician coach who helps physicians cultivate clarity, compassion, wisdom, and FUN in their personal lives, medical practices, teams, and organizations. She lives and works from a psychospiritual understanding that takes excess worry and stress off our minds, and revives hope, insight, autonomy, and sense of purpose. This "Wisdom-Informed" orientation allows more natural, fulfilling, and effective action in the world -- transforming burnout into wholehearted living, working, and leading.

You can find Dr. Pam Pappas on:

• Facebook: @TheAHADoctor
• Linked In: https://www.linkedin.com/in/pampappasmd/
• Website: https://www.thehappymd.com/physician-coach-pam-pappas
• Website: https://drpampappas.com/

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**** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine.

Learn more at https://www.chartingcoach.ca

**** Enjoying this podcast? Please share it with someone who would benefit. Also, don’t forget to hit “follow” so you get all the new episodes as soon as they are released.

**** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life.

**** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.

Welcome to the Sustainable Clinical Medicine Podcast!

In this episode, Dr. Sarah Smith sits down with Dr. Marcia Kashani, a nurse and experienced healthcare improvement advisor, to explore practical strategies for making your clinical day more efficient, effective, and—most importantly—sustainable. Drawing on years of experience facilitating primary care transformation and team-based initiatives, Dr. Kashani shares stories of real-world success: from leveraging the strengths of every team member, to optimizing clinic workflows, and even reimagining how tasks get delegated to maximize value for both clinicians and patients.

If you’ve ever felt overwhelmed by a never-ending list of tasks, long wait times for appointments, or the challenge of figuring out what you can hand off—and to whom—this is an episode you won’t want to miss. Dr. Smith and Dr. Kashani offer actionable insights into improving access, reducing unnecessary physician workload, and embracing change as a path to better care and a better work-life balance. Whether you’re part of a large clinic or running a small practice, you’ll find inspiration and hope for positive change right here. Tune in and take one step closer to reclaiming time for your patients—and yourself!

Here are 3 key takeaways from this episode:

1. Empower Your Team: Distinguish between physician, nurse, and administrative tasks. When tasks are thoughtfully delegated—like patient screening calls or form-filling—clinicians can reclaim time for patient care and improve office efficiency.
2. Reduce Unnecessary Visits: Examine return visit rates and consider whether clinical follow-ups always require physician attention. Thoughtful use of nurses, pharmacists, and even patients’ support networks can safely reduce visit volumes and waiting times.
3. Leverage Process Improvement: Document and map out workflows to highlight inefficiencies, duplications, and points of delay (like EMR optimization or referral processing). Even simple changes—like consistently titling scanned documents—deliver significant time savings for clinicians.

Meet Dr. Marcia Kashani:

Marcia has over 40 years of front-line nursing and progressive leadership experience in primary care, community care and acute care. Notable accomplishments include involvement in the business planning and governance of multiple Primary Care Networks in the Edmonton Zone.

In 2005 her focus turned to Quality Improvement and System Redesign where she became the first non-physician AIM faculty, participating in several AIM collaboratives. She completed the Improvement Advisor Program through the Institute of Healthcare Improvement and continued as a facilitator for the program.

Most recently, Marcia has been a project manager with the Edmonton Zone Primary Care Networks team and North Zone Primary Care Business Unit, including work with Transitions of Care, Specialty Access and Referral teams, and assisting Practice Facilitators with improvement initiatives.

You can find Dr. Marcia Kashani on:

• LinkedIn: https://www.linkedin.com/in/marcia-kashani-44898638/

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Would you like to view a transcript of this episode? Click Here

**** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine.

Learn more at https://www.chartingcoach.ca

**** Enjoying this podcast? Please share it with someone who would benefit. Also, don’t forget to hit “follow” so you get all the new episodes as soon as they are released.

**** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life.

**** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.