Social Media Manager Confidential

De: Shanté Gorman Mentor for Social Media Managers
  • Resumen

  • Social media management moves fast, and burnout is all too common—but it doesn’t have to be. Social Media Manager Confidential is your go-to for real talk, practical tips, and insider knowledge to help you stay ahead, protect your well-being, and build a business that lets you live life on your terms—whether you’re juggling kids at home or living out your Emily in Paris dreams. I was a broke single mom turned founder of a multi 6-figure social media management agency and I mentor social media managers working on creating agencies of their own. You can follow me on Instagram, LinkedIn, Threads and YouTube at @sugarpunchmarketing, and join the free private community of Punchies, head to community.sugarpunchmarketing.com.
    Copyright 2025 Shanté Gorman, Mentor for Social Media Managers
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Episodios
  • 88. Understanding Key Social Media Metrics & What They Actually Mean
    Apr 25 2025

    Are you tracking the wrong social media metrics? → Most social media managers and content strategists focus on likes, followers, and reach—but those don’t pay the bills. If you want to turn your content into real business growth, you need to focus on the right KPIs (key performance indicators).

    In this video, we’re breaking down:

    The REAL social media ROI—what actually drives leads & sales

    The KPIs that matter (and the ones to stop obsessing over)

    How to measure success beyond vanity metrics

    The simple KPI shifts that can improve your marketing strategy

    If you’re a social media manager, content strategist, or marketing agency owner, this video will help you track the right numbers to prove impact and drive results for yourself or your clients.

    Listen now and start using social media KPIs that actually matter!

    MENTIONED:

    Metrics Masterclass: https://shop.sugarpunchmarketing.com/collections/classes/products/metrics

    💌 A SPECIAL THANK YOU FOR LISTENING: 💌

    Because you’re listening, you get 15% off any class, template, or bundle in my shop! ✨ Use code POD15 at checkout → https://shop.sugarpunchmarketing.com/discount/POD15 (Expires June 6, 2025)


    📁 RESOURCES & FREEBIES:

    • Freebies for Social Media Managers – Grab my best guides for free!

    • My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!

    • Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.


    CONNECT WITH ME:

    → Website: https://sugarpunchmarketing.com/

    → YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ

    → Instagram: https://www.instagram.com/sugarpunchmarketing

    → Threads: https://www.threads.net/@sugarpunchmarketing

    → TikTok: https://www.tiktok.com/@sugarpunchmarketing

    → LinkedIn: https://www.linkedin.com/in/shantegorman/

    → Email: shante@sugarpunchmarketing.com


    ⭐ LEAVE A REVIEW & GET REWARDED: ⭐

    Every month, I’m giving away a free template, class, or bundle to one lucky listener!

    ➤ Step 1: Leave a review on Apple Podcasts or Spotify

    ➤ Step 2: Send me a screenshot at @sugarpunchmarketing on Instagram

    💌 I’ll reshare every single one—because good karma should come with perks. 💕

    🎙️ New episodes drop every Friday! Follow & turn on notifications so...

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    8 m
  • 87. Why Posting More Won’t Get You Clients (But This Will)(Buyer Journey Series - Part 3/3)
    Apr 18 2025

    More content ≠ more clients. If you’re stuck in the content grind but not seeing results, it’s time to rethink your content marketing strategy. In this episode, I’m breaking down why posting more won’t grow your business—and what actually will.

    Learn how to turn content into clients with a strategic content funnel that works for both low-ticket and high-ticket offers.

    TOPICS COVERED:

    • Why posting more won’t get you sales

    • How to create a content funnel that nurtures your audience

    • The secret to content management that works for you

    💌 A SPECIAL THANK YOU FOR LISTENING: 💌

    Because you’re listening, you get 15% off any class, template, or bundle in my shop! ✨ Use code POD15 at checkout → https://shop.sugarpunchmarketing.com/discount/POD15 (Expires June 6, 2025)

    📁 RESOURCES & FREEBIES:

    • Freebies for Social Media Managers – Grab my best guides for free!

    • My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!

    • Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.

    CONNECT WITH ME:

    → Website: https://sugarpunchmarketing.com/

    → YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ

    → Instagram: https://www.instagram.com/sugarpunchmarketing

    → Threads: https://www.threads.net/@sugarpunchmarketing

    → TikTok: https://www.tiktok.com/@sugarpunchmarketing

    → LinkedIn: https://www.linkedin.com/in/shantegorman/

    → Email: shante@sugarpunchmarketing.com

    ⭐ LEAVE A REVIEW & GET REWARDED: ⭐

    Every month, I’m giving away a free template, class, or bundle to one lucky listener!

    ➤ Step 1: Leave a review on Apple Podcasts or Spotify

    ➤ Step 2: Send me a screenshot at @sugarpunchmarketing on Instagram

    💌 I’ll reshare every single one—because good karma should come with perks. 💕

    🎙️ New episodes drop every Friday! Follow & turn on notifications so you never miss a thing.

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    9 m
  • 86. How to Lead Your Audience from “Just Looking” to “I’m In” (Buyer Journey Series - Part 2/3)
    Apr 11 2025

    Tired of getting engagement but no sales? → In this episode, I’ll show you how to turn “just looking” followers into paying clients using a buyer journey content strategy.

    Most social media managers and marketers focus on visibility—but without the right content strategy, your audience won’t convert.

    Learn the 4 content stages that move people from interest to investment and start seeing real results from your content.

    TOPICS COVERED:

    • The buyer journey strategy for social media marketing

    • How to move your audience from curiosity → commitment

    • What type of content converts clients at each stage

    💌 A SPECIAL THANK YOU FOR LISTENING: 💌

    Because you’re listening, you get 15% off any class, template, or bundle in my shop! ✨ Use code POD15 at checkout → https://shop.sugarpunchmarketing.com/discount/POD15 (Expires June 6, 2025)

    📁 RESOURCES & FREEBIES:

    • Freebies for Social Media Managers – Grab my best guides for free!

    • My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!

    • Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.

    CONNECT WITH ME:

    → Website: https://sugarpunchmarketing.com/

    → YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ

    → Instagram: https://www.instagram.com/sugarpunchmarketing

    → Threads: https://www.threads.net/@sugarpunchmarketing

    → TikTok: https://www.tiktok.com/@sugarpunchmarketing

    → LinkedIn: https://www.linkedin.com/in/shantegorman/

    → Email: shante@sugarpunchmarketing.com

    ⭐ LEAVE A REVIEW & GET REWARDED: ⭐

    Every month, I’m giving away a free template, class, or bundle to one lucky listener!

    ➤ Step 1: Leave a review on Apple Podcasts or Spotify

    ➤ Step 2: Send me a screenshot at @sugarpunchmarketing on Instagram

    💌 I’ll reshare every single one—because good karma should come with perks. 💕

    🎙️ New episodes drop every Friday! Follow & turn on notifications so you never miss a thing.

    Más Menos
    7 m
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