Episodios

  • What To Do When Competitors Copy You | Business Growth, Innovation & Staying Ahead
    Sep 16 2025

    Your competitors are watching you. They see your success, your unique strategies, your creative marketing—and then they copy you. But here’s the truth: being copied means you’re already in the lead. In this episode of SoTellUs Time, Trevor and Troy Howard share how smart business owners can flip copycats into fuel for growth instead of frustration.

    👉 Why do competitors copy you? Because they lack originality, they see your success, and they want the shortcut. Instead of panicking, learn how to respond strategically and stay miles ahead.

    Here’s what you’ll learn in this episode:

    • Why being copied is actually a compliment (and a sign you’re doing something right)

    • The biggest mistakes business owners make when reacting to copycats

    • 5 smart strategies to protect your brand and stay ahead:

      1. Double down on what makes you different (customer service, brand story, experience)

      2. Innovate constantly—competitors can only copy the past, not your future

      3. Tell your story better—your “why” creates loyalty no one can steal

      4. Leverage trust—reviews, proven results, and relationships competitors can’t fake

      5. Protect legally (patents, trademarks, copyrights) if it truly matters

    We’ll also explore famous brand battles like Pepsi vs. Coke and Chick-fil-A vs. other fast-food chains to show how leaders rise above the noise and turn imitation into validation.

    💡 Key takeaway: If someone’s copying you, it’s because you’re already leading the way. Use it as motivation to innovate, evolve, and deepen your connection with customers. Don’t fear being copied—fear being forgettable.

    🌟 Subscribe to SoTellUs Time for weekly strategies on marketing, customer reviews, business growth, and staying ahead of the competition:
    👉 https://www.youtube.com/@sotellus

    📲 Learn more about SoTellUs and how we help businesses dominate online:
    👉 https://www.sotellus.com

    📌 Watch more SoTellUs Time episodes:
    👉 https://www.youtube.com/sotellus

    #businessgrowth #marketingstrategy #competitors #entrepreneurship #branding #reviews #customerexperience #sotellustime #innovation #businesssuccess #competition #smallbusiness #entrepreneurmindset #brandstrategy #stayahead #customerreviews #businesstips #marketingpodcast #entrepreneurlife #growthmindset

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    17 m
  • The Silent Power of Micro-Moments: How Tiny Customer Interactions Drive Loyalty & Growth
    Sep 9 2025

    Most business owners focus on the big picture—marketing campaigns, sales strategies, customer acquisition… but the real secret to building trust, loyalty, and repeat business lies in the tiny details called micro-moments.

    In this episode of SoTellUs Time, Trevor and Troy Howard break down the silent power of these small, often-overlooked interactions that shape how customers feel about your business. From how the phone is answered to a quick email follow-up, these micro-moments can mean the difference between a lifelong customer and a lost opportunity.

    What you’ll learn in this episode:

    • What “micro-moments” are and why they matter more than you think.

    • Real-world examples: the barista who remembers your name, an auto-reply that sets expectations, a handwritten thank-you note.

    • How micro-moments silently influence customer psychology—people remember how you made them feel more than what you sold them.

    • Famous case studies: Amazon’s “one-click” experience and Apple’s unforgettable unboxing.

    • Practical strategies for business owners to leverage micro-moments: mapping the customer journey, training employees, using technology wisely, and building consistency.

    • The 1% improvement challenge—how small actions compound into massive results.

    🎯 Whether you’re running a small business or leading a large company, mastering micro-moments will help you create emotional connections, earn loyalty, and grow faster than your competitors.

    👇 Action Steps for You:

    1. Identify 2–3 micro-moments in your customer journey this week.

    2. Train your team to create intentional moments that delight.

    3. Share with us the micro-moments that stood out to you as a customer—or ones you’ve created in your business!

    💡 Want to transform your customer experience and grow your business faster? Learn more about SoTellUs at youtube.com/sotellus.

    🔑

    micro-moments, customer experience, customer loyalty, business growth, customer service, customer journey, emotional connection, customer retention, small business marketing, how to keep customers, customer psychology, repeat business, SoTellUs Time, Trevor Howard, Troy Howard, business podcast

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    22 m
  • AI Is Replacing Employees: How Smart Businesses Are Growing Instead of Collapsing in 2025
    Aug 26 2025

    AI is replacing employees faster than anyone expected in 2025. But here’s the truth: businesses that learn how to use AI the right way aren’t collapsing—they’re growing faster, cutting payroll costs, and beating their competition.

    In this episode of SoTellUs Time, Trevor Howard breaks down exactly how AI is transforming small businesses and how you can use it to grow instead of collapse.

    👉 Whether you own a salon, a home service company, a med spa, or any local business, this episode shows you step-by-step how to leverage AI tools like AI receptionists, automation, review management, and customer communication systems to:
    ✅ Save thousands of dollars in payroll every year
    ✅ Automate calls, reviews, scheduling, and follow-ups
    ✅ Deliver faster, better customer service
    ✅ Grow sales without hiring more staff
    ✅ Dominate your competitors in 2025

    💡 What You’ll Discover in This Episode:
    • Why AI isn’t just for big corporations anymore

    • The #1 mistake business owners make when adopting AI

    • How AI can replace repetitive tasks (not people)

    • Real-world examples of businesses saving $40,000+ with AI

    • How to start using AI in your business TODAY

    📈 Why AI Matters for Business Owners in 2025

    The truth is simple: AI is not here to destroy your business—it’s here to destroy your excuses. The companies that win in 2025 are the ones that move faster, operate leaner, and deliver better customer experiences.

    Ignore AI, and your business gets left behind.
    Leverage AI, and you’ll grow faster, spend less, and scale smarter.

    🌟 Watch more SoTellUs Time episodes here:
    👉 https://www.youtube.com/@sotellus

    🚀 Learn more about SoTellUs and how we help businesses grow:
    👉 https://www.sotellus.com

    🔔 Don’t forget to subscribe and hit the bell so you never miss strategies that could transform your business.
    👍 Like this video if you’re ready to use AI in your business.
    💬 Comment below: What’s the FIRST task you would replace with AI?

    #AI #ArtificialIntelligence #BusinessGrowth #SmallBusiness #Entrepreneurship #Automation #Marketing #SoTellUs #SoTellUsTime #BusinessPodcast #AIForBusiness #Business2025 #ScaleYourBusiness

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    15 m
  • Simplicity Wins in 2025: How to Cut Through the Noise & Grow Your Business Fast
    Aug 19 2025

    In today’s noisy, fast-paced world, complexity is killing businesses. Too many tools, too many channels, and too many over-engineered systems are slowing you down, frustrating your customers, and burning out your team. 🚫 But here’s the truth: simplicity is your secret weapon in 2025.

    In this episode of SoTellUs Time, Trevor Howard breaks down why simplicity is more powerful than ever, how it gives you a competitive edge, and the exact steps you can take to simplify your business, accelerate growth, and win more customers.

    ⏱️ What You’ll Learn in This Episode:
    00:00 – Intro: Why Simplicity Wins in 2025
    01:00 – The Problem: Complexity is Killing Businesses
    04:00 – The Shift: Why Consumers Demand Simplicity Now
    07:00 – Real-World Examples of Simplicity Driving Success (Apple, Chick-fil-A, Slack & more)
    10:00 – 3 Ways to Simplify Your Business and Outpace Competitors
    14:00 – Wrap-Up & Action Step for Growth

    Key Takeaways:

    • Complexity slows decision-making, confuses customers, and hurts profits.

    • Simplicity builds trust, speed, and clarity.

    • Companies like Apple, In-N-Out, and Notion win by keeping things simple.

    • In 2025, the businesses that simplify will dominate.

    💡 3 Ways to Simplify & Win:

    1. Simplify the customer journey – remove friction and make buying effortless.

    2. Trim internal tools & processes – streamline communication and tech stacks.

    3. Simplify your messaging – clarity beats cleverness every time.

    🚀 Action Step: This week, pick ONE area of your business to simplify and see how much faster things move.

    👇 Join the Conversation:
    What’s ONE thing you’re simplifying in your business this week? Drop it in the comments or DM us—we’d love to hear from you!

    🔗 Watch more episodes of SoTellUs Time here:
    👉 https://www.youtube.com/@sotellus

    📢 Stay Connected with SoTellUs:
    🌐 Website: https://www.sotellus.com
    📲 Follow us for more growth tips, marketing strategies, and business hacks!

    ✨ If you found this episode valuable, don’t forget to like, share, and subscribe. It helps more business owners discover these powerful strategies and grow faster in 2025.

    #Simplicity #BusinessGrowth #MarketingTips #SoTellUsTime #BusinessSuccess #Entrepreneurship #AI #Automation #CustomerExperience #2025BusinessTrends

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    18 m
  • Decision Fatigue in Business: 5 Proven Strategies to Make Better Choices Faster & Boost Productivity
    Aug 12 2025

    Are you running your business on mental fumes? 🤯 In this episode of SoTellUs Time, Trevor & Troy Howard reveal the silent business killer you might not even realize is holding you back — decision fatigue. With over 35,000 decisions made every day, it’s no wonder entrepreneurs and business owners end up mentally drained, making slower and poorer choices that cost time, money, and opportunities.

    Whether you’re a small business owner juggling hiring, pricing, marketing, and scheduling, or a CEO trying to drive growth, decision fatigue can sabotage your productivity, profits, and peace of mind. But the good news? You can fix it — and fast.

    What You’ll Learn in This Episode:
    ✅ What decision fatigue really is and how it impacts your business performance
    ✅ Why decision overload slows growth, kills creativity, and delays important opportunities
    5 proven strategies to reduce decision fatigue so you can make smarter, faster business decisions:

    1. Automate the Small Stuff – Save brainpower for big decisions

    2. Limit Your Choices – Reduce mental overload with pre-approved options

    3. Batch Your Decisions – Dedicate set times to approve, decide, and move forward

    4. Delegate Wisely – Empower your team with parameters for independent decision-making

    5. Protect Your Peak Hours – Make your biggest decisions when your brain is at its sharpest

    Why This Matters:
    Your brain is your most valuable business asset. When you spend it on low-level decisions, you weaken your ability to solve high-level problems that actually move your business forward. In this episode, you’ll learn how to free up mental bandwidth, focus on what matters most, and accelerate your growth without burning out.

    Memorable Quote:
    💡 “Your brain is your most valuable business tool — don’t waste it on deciding what’s for lunch.”

    Perfect For:
    ✔ Entrepreneurs & small business owners
    ✔ CEOs & executives
    ✔ Marketing & operations leaders
    ✔ Anyone who wants to boost productivity and avoid mental burnout

    📌 Watch more episodes of SoTellUs Time for expert tips on business growth, marketing strategies, and productivity hacks:
    https://www.youtube.com/@sotellus

    📲 Follow SoTellUs for daily business tips:
    Instagram: https://instagram.com/sotellus
    Facebook: https://facebook.com/sotellus
    LinkedIn: https://linkedin.com/company/sotellus

    🎧 Listen to SoTellUs Time Podcast on the go:
    Apple Podcasts: https://podcasts.apple.com/us/podcast/sotellus-time
    Spotify: https://open.spotify.com/show/sotellustime

    Timestamps:
    00:00 – Intro & relatable hook
    01:00 – What is decision fatigue?
    03:00 – Why it’s a major business problem
    06:00 – 5 strategies to beat decision fatigue
    14:00 – Recap & takeaway
    14:30 – Call to action

    #DecisionFatigue #BusinessProductivity #EntrepreneurTips #BusinessGrowth #ProductivityHacks #SmallBusinessTips #BusinessMindset #SoTellUsTime #EntrepreneurLife #BusinessSuccess

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    17 m
  • Future-Proof Your Business: How Today's Choices Drive Long-Term Growth
    Jul 29 2025

    Ever wondered why some businesses flourish while others fizzle out quickly? It all boils down to playing the long game. In today's fast-paced world, it’s easy to chase instant gratification. But lasting success—real, sustainable growth—comes from decisions made today that pay off months or even years down the road.

    🌱 "The best time to plant a tree was 20 years ago. The second-best time is today." 🌱

    In this compelling episode of SoTellUs Time, we're diving deep into why the strategic decisions you make now shape the future of your business. Hosts Trevor and Troy Howard, experts with a proven track record of generating millions in revenue, break down the crucial concept of delayed outcomes in business.

    🔑 What You'll Discover:

    ✔️ The Lag Between Action and Result: Learn why patience isn’t just a virtue but an essential business skill. We'll explore why marketing campaigns, hiring practices, and operational changes often require months to yield meaningful results.

    ✔️ Patience: Your Secret Superpower: Uncover why pivoting too quickly can derail your success. We'll share real-world examples like The Post Place story, emphasizing the importance of evaluating progress through checkpoints and leading indicators.

    ✔️ Taking Action Now for Future Results: If you’re aiming for exceptional results next quarter or next year, your strategic actions must start today. We'll cover vital areas to invest in right now, including team training, marketing upgrades, operational efficiency, and building robust referral and review systems.

    🔥 Immediate Steps to Transform Your Business:

    • Invest in your team through comprehensive training.

    • Upgrade your marketing strategy to align with future goals.

    • Streamline operations with efficient systems and software.

    • Build an automated referral and review engine.

    🎯 Actionable Insights:

    1. Set clear checkpoints and consistently track your progress.

    2. Focus on leading indicators—not just lagging results—to stay ahead.

    3. Identify what kind of business you want in 6–12 months and start taking steps today.

    💡 Episode Takeaways:

    Your business's future depends entirely on today's strategic decisions. Resist the temptation for immediate gratification and invest in sustainable, strategic moves that will position you ahead of your competition.

    📢 Your Action Item:

    This week, choose one significant long-term investment and commit to it. Write down a clear goal for the next 6–12 months and determine exactly what actions are required today to achieve it. Stay consistent, and watch your business thrive!

    🚀 Ready to grow your business exponentially? Subscribe to the SoTellUs Time Podcast for weekly insights, strategies, and proven methods to propel your business to new heights: 🔗 Subscribe Here

    Connect with us:

    • 🌐 Website: https://sotellus.com

    • 📸 Instagram: https://instagram.com/sotellus

    • 👍 Facebook: https://facebook.com/sotellus

    📌 Watch more from SoTellUs Time:

    • Mastering Customer Reviews for Explosive Growth

    • Automating Your Business: How to Boost Efficiency

    • Effective Marketing Strategies for Small Businesses

    🔖 Hashtags: #BusinessGrowth #LongTermStrategy #EntrepreneurTips #BusinessSuccess #StrategicPlanning #FutureProofBusiness #MarketingStrategy #BusinessDecisions #DelayedGratification #BusinessAdvice #ScalingABusiness #SmallBusinessTips #Entrepreneurship #BusinessMindset #BuildingABrand #BusinessDevelopment #SuccessHabits #GrowingACompany #SmartInvestments #ConsistencyInBusiness

    🚨 Subscribe now and turn today’s decisions into tomorrow’s success! 🚨

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    21 m
  • Exit-Ready: Self-Running Business Blueprint
    Jul 22 2025
    Would your company thrive if you disappeared for six months—or would it crumble? In today’s episode of SoTellUs Time, discover the exact frameworks top entrepreneurs use to build self-sustaining, sell-ready businesses that print freedom (and profit) on autopilot. 🎬 Quick Navigation (YouTube Chapters) 00:00 – Teaser & Host Welcome 01:13 – The 6-Month Disappear Test 03:45 – Why “Owner-Dependent” = Job, Not Business 06:58 – Strategy 1: Document & Systematize (SOPs) 12:22 – Real-World Example: McDonald’s Franchise Model 15:05 – Strategy 2: Build a Rockstar Team 21:09 – Delegating Outcomes vs. Tasks 24:44 – Strategy 3: Recurring Revenue & Predictability 30:19 – Subscription Ideas for Any Industry 33:07 – Strategy 4: Track the Right Numbers (KPIs & Dashboards) 38:55 – Strategy 5: Always Prepare to Sell 44:31 – Clean Financials & Transferable Systems 48:02 – Recap + Weekly Challenge 50:30 – Final Thoughts & Next Episode Sneak Peek (Tip: Hover over the progress bar to jump straight to any section!) 💡 Episode Highlights Freedom or Exit? Why every business owner should design for both—and how doing so increases valuation and lifestyle freedom. SOP Power: Step-by-step playbook for creating “franchise-ready” Standard Operating Procedures that keep quality high without owner oversight. Dream Team Blueprint: How to hire, train, and empower decision-makers so you can delegate outcomes, not tasks. Predictable Profits: Retainers, memberships, and subscription models that smooth out cash flow and wow potential buyers. Data-Driven Decisions: Build simple dashboards that show you daily health metrics for sales, marketing, and operations—no micromanaging required. Exit-Ready Finances: The exact documents acquirers demand (clean P&L, separated accounts, clear contracts) and how to prep them before you ever list your company. 🚀 Take Action Challenge This week: Document one mission-critical process in detail. Delegate one decision you’ve been clinging to. Post your wins in the comments with #BuildToSell for a chance to be featured in our next episode! 🔗 Resources & Tools Mentioned SoTellUs – Capture & showcase 5-star reviews automatically: https://www.SoTellUs.com Process Templates (FREE) – Download our SOP starter kit: https://www.SoTellUs.com/SOP-Kit Dashboard Tool we love (DataBox): https://databox.com Recommended Book: Built to Sell by John Warrillow (Amazon link) Join our Community: https://www.facebook.com/groups/SoTellUsTime 📺 More From SoTellUs Time 60-Min Quarterly Review for Solo Business Growth 🚀 Unlock Business Innovation: Create Space for New Ideas & Growth! 📈 👥 Connect with the Hosts Trevor Howard (LinkedIn): Linkedin Instagram: @SoTellUs TikTok: @SoTellUsTime ⚖️ Disclaimer This content is for educational purposes only. Always consult your professional advisors before implementing financial, legal, or business strategies. #️⃣ Hashtags (SEO Juice) #BuildToSell #ExitStrategy #BusinessSystems #SOPs #EntrepreneurLife #RecurringRevenue #Delegation #KPI #FranchiseModel #SmallBusinessTips #SoTellUsTime #FreedomLifestyle #ScaleYourBusiness #BusinessPodcast #StartupGrowth 👉 If this episode helps, smash that 👍, comment your biggest takeaway, and share with a fellow entrepreneur who needs to hear it. Thanks for watching — now go build a business that works FOR you!
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    22 m
  • 60-Min Quarterly Review for Solo Business Growth
    Jul 15 2025

    Quarterly Business Review (QBR) made SIMPLE for solopreneurs & small businesses—audit, align & accelerate growth in 90 days!

    ⏱️ TIMESTAMPS 0:00 Intro – why you need a QBR
    1:02 What IS a Quarterly Business Review?
    2:25 The danger of drifting & the power of a strategic pause
    4:05 4-Part QBR Framework: Goals • Systems • Feedback • Finances
    8:22 Set 1-3 high-impact priorities for the next quarter
    11:05 Break priorities into monthly milestones & checkpoints
    12:30 Lock in your next QBR date (non-negotiable!)
    13:15 Final tip + YOUR 60-minute challenge

    🎯 EPISODE SUMMARY
    Running a business solo? You STILL need a board-level review. In this masterclass Trevor & Troy Howard walk you through a lean, 60-minute Quarterly Business Review that:
    • Reveals what’s REALLY moving the needle (and what’s not)
    • Stops shiny-object drift before it sabotages growth
    • Aligns every action with revenue-driving goals for the next 90 days
    • Builds an effortless habit of reflection, focus & execution

    📊 WHAT YOU’LL LEARN
    ✓ How to pull the 4 key data sets (revenue, leads, conversion & CSAT) in under 10 minutes
    ✓ The simplest way to audit systems & plug process leaks fast
    ✓ Questions that surface hidden customer insights you can act on today
    ✓ A plug-and-play roadmap for turning big goals into weekly sprints
    ✓ Pro tips for scheduling (and never missing) your next QBR

    📥 FREE DOWNLOAD
    Grab the 1-Page QBR Checklist PDF → https://www.SoTellUs.com/qbr-checklist
    Print it, post it on your wall, and follow along while you watch.

    🚀 NEXT STEPS
    1️⃣ LIKE this video if you got value—YouTube shares it with more entrepreneurs.
    2️⃣ SUBSCRIBE & ring the bell ➜ https://www.youtube.com/@sotellus?sub_confirmation=1
    3️⃣ COMMENT: Which metric will you track first in your QBR? Let us know below!
    4️⃣ WATCH NEXT: https://youtu.be/_MwYc0pQB_M?si=1_iMbdEWMaa68n6C

    🔗 RESOURCES & TOOLS
    • SoTellUs Review & Referral Engine → https://www.SoTellUs.com
    • SoTellUs AI Receptionist → https://www.SoTellUs.com/AI-Receptionist
    • HighLevel CRM (affiliate) → https://app.gohighlevel.com/?fp_ref=sotellus
    • QBR Templates & Examples → https://clickup.com/blog/qbr-templates/
    (Some links are affiliate links—we earn a small commission at no extra cost to you.)

    📺 ABOUT “SoTellUs Time”
    Every Tuesday, brothers Trevor & Troy Howard drop tactical episodes that help business owners dominate reviews, revenue & referrals. From automation hacks to marketing psychology, we give you the tools to grow—FAST. Join 25k+ subscribers leveling up every week. 🏆

    ⚡ CONNECT WITH US
    Instagram → https://instagram.com/SoTellUs
    LinkedIn → https://www.linkedin.com/company/sotellus/
    TikTok → https://www.tiktok.com/@sotellustime

    #BusinessReview #QBR #SmallBusinessGrowth #EntrepreneurTips #SoTellUsTime #Quarterly BusinessReview #QBRtutorial #90DayBusinessPlan
    #SmallBusinessStrategy#SolopreneurTips #BusinessGrowth2025 #GoalSettingFramework #PerformanceMetrics
    #RevenueReview #CustomerFeedbackAnalysis #SystemsAudit
    #ProcessImprovement #FinancialHealthCheck #BusinessAlignment
    #StrategicPlanning
    #EntrepreneurProductivity #BusinessAuditChecklist
    #AutomationForSmallBusiness #ShinyObjectSyndrome
    #SoloEntrepreneurSuccess

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    16 m