Hairdressers aren’t just cutting hair anymore — we’re absorbing everyone else’s trauma, one appointment at a time.

In this episode of Sh!t I Told My Hairdresser, Jason and Jack sit down with licensed therapist and salon consultant Tom Hintelmann, LCSW, to talk about the emotional side of salon life no one prepares you for: trauma dumping.

From clients unloading divorces, addiction, family chaos, and life disasters…

to stylists burning out because they don’t know how to set boundaries…

this episode breaks down why salons have quietly become the front line of mental health — without the training or support.

Tom Hintelmann brings real clinical insight to the conversation, drawing from his work with:

– hairstylists

– salon owners

– teams dealing with toxic culture, jealousy, and burnout

– individuals navigating stress, anxiety, and emotional overload

We cover:

• Why hairdressers are treated like “first-line therapists”

• How trauma dumping leads to emotional exhaustion and quitting the industry

• The difference between listening, empathizing, and over-involving yourself

• How to shut down trauma dumping without being rude

• Why baby stylists are hit the hardest

• How toxic salon culture starts — and how leadership can fix it

• When it’s time to refer a client to real mental-health care

• Why self-care isn’t selfish (and burnout is real)

Plus, the episode goes fully off the rails with:

– wild salon stories

– mean-girl culture

– ego, jealousy, money fights

– and a jaw-dropping New York barbershop story that absolutely did not end how you expect

Tom Hintelmann

Licensed Therapist | Salon & Team-Dynamics Consultant

Psychology Today Profile:

https://www.psychologytoday.com/us/therapists/tom-hintelmann-tinton-falls-nj/1211790

Instagram: @performnce_mental_health

Working with salons nationwide to improve leadership, communication, culture, and emotional sustainability.

📸 Instagram: @jazzmeupsalon

hairdresser mental health

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salon burnout

hairstylist stress

beauty industry burnout

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salon culture problems

stylist emotional exhaustion

mental health for hairstylists

Give a follow on instagram https://www.instagram.com/shititoldmyhairdresser/

If you would like to be on the show or share a story with visit our website and leave us a voicemail or email https://shititoldmyhairdresser.com/

Hosted on Acast. See acast.com/privacy for more information.

Jack cut his hair. Now he’s running for Congress.

In this episode of Sh!t I Told My Hairdresser, we expose the real-life chaos of the ShamWow guy—racism, mugshots, hookers, infomercials, and all. Hairdressers see the truth first… and this one is unhinged.

What happens when one of your most unhinged salon clients resurfaces… running for Congress?

In this episode of Sh!t I Told My Hairdresser, we break down the unbelievable true story of the ShamWow guy—yes, thatinfomercial lunatic—and how a former salon client with a history of racism, violence, drugs, hookers, and public meltdowns suddenly thinks he’s qualified for public office.

From cutting his hair to watching him spiral into anti-woke propaganda, misogyny, and political cosplay, we unpack what hairstylists see before the rest of the world catches on.

We also dive into:

When clients cross the line—bashing other hairstylists, fishing for validation, and trying to turn your appointment into a gossip session. We break down why that’s a hard no, how it backfires, and what it says about them.

• Why hair salons hear the real stories first
• The unspoken rule about clients trash-talking other stylists
• How attention seekers escalate when fame fades
• And why some people confuse loud, hateful chaos with leadership
• When clients trash other stylists — and how to shut it down

This episode is raw, unfiltered, hilarious, and deeply uncomfortable—because it’s all true.

🎙️ If you love salon stories, dark humor, political absurdity, celebrity chaos, and hairstylist confessions, this one’s for you.

👉 Listen now.

👉 Rate & review if you dare.

👉 And remember: if you hate us, tell 20 people.

Give a follow on instagram https://www.instagram.com/shititoldmyhairdresser/

If you would like to be on the show or share a story with visit our website and leave us a voicemail or email https://shititoldmyhairdresser.com/

Hosted on Acast. See acast.com/privacy for more information.

The beauty industry has officially entered its no loyalty era — and hairdressers everywhere are DONE staying quiet.

In this explosive episode, Jason and Jack sit down with TikTok creator Jer Bear to expose what’s really happening behind the scenes with SalonCentric, Cosmoprof, Ulta Beauty, L’Oréal, and the distributors that claim to “support” stylists while pricing them out of their own careers.

From disappearing pro discounts… to diverted products… to Costco shampoo scams… to clients bringing in oxidized Amazon fakes — this is the real tea the beauty industry doesn’t want you sharing.

But that’s not all. This episode also goes full chaos with:

💥 nightmare client refund demands

💥 fake reviews from people who’ve never sat in the chair

💥 influencers expecting free services

💥 beauty schools selling false dreams

💥 stylists being pitted against each other

💥 how to kill trolls with “nice-nasty” positivity

💥 and the emotional toll of giving 9-hour services for pennies

If you’ve ever worked behind the chair, loved a stylist, or bought shampoo anywhere other than your salon — this episode will make you laugh, scream, and rethink everything.

Hit follow, rate the show, and send this to the stylist who refuses to raise their prices.

The hair world has changed — and loyalty is officially dead.

Also follow Jer Bear @ IG hairbyjerbear_ youtube hairbyjerbear facebook hair by jer bear and tiktok@hairbyjerbear

Give a follow on instagram https://www.instagram.com/shititoldmyhairdresser/

If you would like to be on the show or share a story with visit our website and leave us a voicemail or email https://shititoldmyhairdresser.com/

Hosted on Acast. See acast.com/privacy for more information.