I Know the Owner - Is Not the Power Move You Think It Is

In this episode of Shit I Told My Hairdresser, Jason and Jack break down the most exhausting clients in the salon industry — the ones who cancel last minute, abuse the front desk, try to intimidate stylists, and pull the classic line: “I know the owner.”

From a returning “Daddy” client who screamed at staff and learned the hard way about cancellation policies, to price-shopping emails, box dye lies, and clients who think negotiating hair services is normal, this episode exposes how entitlement really plays out behind the chair.

They talk about why professional stylists refuse to quote prices over email, how consultations protect both clients and artists, and why disrespecting receptionists is the fastest way to get fired as a client. If you’ve ever worked in a salon — or tried to bully your way into one — this episode explains exactly why boundaries exist and why they matter.

Raw, funny, and brutally honest, this is a must-listen for hairstylists, salon owners, and anyone who thinks money or connections give them control.

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