Episodios

  • Episode 5: Measuring What Matters: How to Build a Culture of Quality and Accountability

    Episode 5: Measuring What Matters: How to Build a Culture of Quality and Accountability
    Sep 10 2025
    In this episode, Greg Lois (https://loisllc.com/attorney/greg-lois/) explores the critical question every service-oriented business should be asking: How do we measure the quality we promise? Drawing from his experience leading a mid-sized law firm with 50 attorneys and 130 employees, Greg discusses how to create a robust measurement system that balances external client feedback with internal quality audits to ensure consistent, exceptional results. Listeners will learn how to leverage real-time data, meaningful client relationships, and structured internal audits to raise the bar on performance. Whether you’re running a law firm, a tech consultancy, or any service-based business, this episode delivers actionable insights on building systems that sustain quality while scaling for growth.
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    37 m
  • Episode 4: Defining Success: How to Know You’re Thriving in Your Role

    Episode 4: Defining Success: How to Know You’re Thriving in Your Role
    Aug 26 2025
    In this episode, Greg Lois (https://loisllc.com/attorney/greg-lois/) dives into one of the most powerful questions any employee—or employer—can ask:** “How do I know I’m being successful here?”** Drawing from real interview experiences and over a decade of building a thriving law firm, Greg explains the four key values that define success at Lois Law Firm: Creativity, Advocacy, Service, and Professionalism. Listeners will learn why aligning with company values drives fulfillment and performance, how professional detachment supports work-life balance, and why clear visions and missions are essential for any growing business. Whether you’re a new hire trying to find your footing, or a leader seeking to create a culture of clarity and purpose, this episode delivers actionable insight into building a workplace where people can flourish. Key Takeaways: Why vision, mission, and values are foundational for success in any business. How creativity fuels growth and improves results in even the most traditional industries. The importance of a servant’s heart—serving clients, colleagues, and the greater mission. The role of professionalism and professional detachment in maintaining balance and long-term success. Practical tips for business owners on recognizing and fostering success in their teams.
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    30 m
  • Episode 3: Preparing the Next Generation of Leaders

    Episode 3: Preparing the Next Generation of Leaders
    Aug 4 2025
    In this heartfelt and powerful episode, Greg Lois (https://loisllc.com/attorney/greg-lois/) shares why he created this podcast series: to help future law firm leaders avoid the mistakes he made and to guide them in building a stronger, more resilient organization. Greg outlines three transformative strategies for anyone aspiring to lead in the legal profession or beyond: The Community of One – Self-education through books and podcasts that shape your mindset. The Power of Peer Groups – Joining intentional communities like Atticus, The Gavel, and C12 that challenge and support leadership growth. Faith, Service & Stewardship – Grounding leadership in purpose and values that reach beyond profitability. This episode is packed with practical tools, book recommendations, podcast gems, and leadership wisdom for anyone who dreams of building a flourishing firm or business. Whether you’re an attorney, entrepreneur, or aspiring leader, this is one you’ll want to bookmark and revisit. Books & Podcasts Mentioned: 📘 Books * The Motive – Patrick Lencioni (https://a.co/d/ei98yI7) * The Five Dysfunctions of a Team – Patrick Lencioni (https://a.co/d/dVEcgLo) * The 6 Types of Working Genius – Patrick Lencioni (https://www.workinggenius.com/book) * Good to Great – Jim Collins (https://a.co/d/facbvyD) * Clockwork – Mike Michalowicz (https://a.co/d/e0fwgi1) * Profit First – Mike Michalowicz (https://a.co/d/e4mXxaf) * Elevate – Tommy Mello (https://a.co/d/fHMxGND) * The E-Myth Revisited – Michael E. Gerber (https://a.co/d/bRKhpTv) 🎧 Podcasts * At the Table with Patrick Lencioni (https://www.tablegroup.com/at-the-table) * Craig Groeschel Leadership Podcast (https://www.life.church/leadershippodcast/) * Business Wars (Wondery) (https://wondery.com/shows/business-wars/) * Founders Podcast by David Senra (https://www.founderspodcast.com/) * How I Built This with Guy Raz (https://www.npr.org/sections/how-i-built-this/) * Great Practice, Great Life by Steve Riley (Atticus) (https://greatpracticegreatlife.com/) * The Home Service Expert with Tommy Mello (https://homeserviceexpert.com/podcast) 👥 Leadership Communities Referenced * Atticus – Coaching for Lawyers (https://www.atticusadvantage.com/) * The Gavel National Defense Network (https://www.thegavel.net/) * C12 Group – Christian CEO Roundtables (https://www.joinc12.com/) (Search YouTube for: C12 Monthly Video (https://www.youtube.com/results?search_query=C12+monthly+video))
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    28 m
  • Episode 2: Hiring Right: Building a Law Firm That Lasts

    Episode 2: Hiring Right: Building a Law Firm That Lasts
    Jul 22 2025
    What’s the most valuable asset in your law firm? It’s not your brand, your office, or your processes—it’s your people. In this episode, Greg Lois (https://loisllc.com/attorney/greg-lois/) breaks down why hiring is the single most important decision you make as a law firm leader. You’ll learn: Why 80% of turnover is caused by bad hiring decisions. How to shift your mindset from “selling” your firm to “filtering” for fit. A step-by-step walkthrough of the Predictive Hiring Model by Chad Carter. The 5 C’s of hiring: Character, Calling, Chemistry, Competence, and Contribution. Practical interview questions that reveal alignment, mission, and work ethic. This episode is a must-listen for any law firm owner, manager, or partner who wants to build a team that sticks and a workplace that thrives. Referenced Book: Predictive Hiring Model by Chad Carter (https://a.co/d/7XBPvR6)
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    18 m
  • Episode 1: Scarcity Mindset vs. Strategic Growth: Building Community and Diversifying Your Defense Firm

    Episode 1: Scarcity Mindset vs. Strategic Growth: Building Community and Diversifying Your Defense Firm
    Jul 11 2025
    In this inaugural episode, Greg Lois (https://loisllc.com/attorney/greg-lois/)explores two powerful topics: Building authentic community within the insurance defense bar, challenging the scarcity mindset that keeps firms isolated and competitive instead of collaborative. Strategic client diversity – how Covid revealed vulnerabilities in client mix, and why no single client or segment should exceed 7% of your referral base. Key Takeaways: Why defense firms struggle to build community. Lessons from plaintiff firms about business development focus. How to analyze your client mix for risk exposure. The importance of market segmentation and government work diversification. Action steps to build long-term stability and continuity for your people. Connect with Greg Lois on LinkedIn (https://www.linkedin.com/in/greglois/) for more leadership insights.
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    28 m