Repair Shop Reckoning Podcast Por Kevin Brown arte de portada

Repair Shop Reckoning

Repair Shop Reckoning

De: Kevin Brown
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Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.

Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.Copyright Kevin Brown Economía Gestión y Liderazgo Liderazgo
Episodios
  • Collision Industry Corruption Exposed: The Truth Insurance Companies Don’t Want You to Hear

    Collision Industry Corruption Exposed: The Truth Insurance Companies Don’t Want You to Hear
    Dec 12 2025
    Welcome to another episode of Repair Shop Reckoning! Buckle up, because this one is a straight punch to the throat of the collision industry.

    Kevin sits down with Jim Gray, partner at Motor City and a 40-year veteran of the collision world, to break down everything the insurance companies never want shop owners, techs, or customers to know. If you think you’ve heard Kevin talk shit before… this episode takes it up ten levels.

    Jim exposes how DRPs really work, why adjusters with zero hands-on experience dictate how trained techs “should” repair cars, and how insurance companies flat-out manipulate labor rates, parts sourcing, supplements, and customer claims to pad corporate profits. The stories in this episode are so insane you almost wouldn’t believe them, until you realize every shop in America has lived the same nightmare.

    This episode is not theory. It is not opinion.

    It is the lived reality of two shops who deal daily with:
    • Surprise inspections from adjusters who have never fixed a car in their life
    • DRP rules that punish shops for doing repairs the right way
    • Insurance companies writing garbage photo estimates, mailing checks directly to customers to avoid supplements, and then blaming shops for the chaos
    • Labor rates being CUT while tech shortages get worse
    • Adjusters arguing repairs without ever seeing the damn vehicle
    • “Profit calculators” that magically make your profit disappear
    • DRP scare tactics that manipulate customers into thinking independent shops are risky
    • Endless hours of unpaid admin work forced onto shops because insurance companies eliminated adjusters
    But this episode goes deeper into culture, leadership, and the bitch generation that cannot survive in a real shop environment. Jim and Kevin call out weak work ethics, victim mentalities, and the fantasy-land expectations younger techs walk in with.

    At the same time, they break down what REAL leadership looks like inside Motor City: structure, autonomy, accountability, standards, loyalty, and taking care of the guys who earn it. No fake praise. No trophies. Just grown-ass men doing real work for real money.

    If you run a shop, manage techs, work in the industry, or simply want the truth behind the bullshit this is the episode you send to everyone.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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    1 h y 9 m
  • From Beef to Breakthrough: Flat Rate Bad Leadership & Why Shops Are Bleeding Techs

    From Beef to Breakthrough: Flat Rate Bad Leadership & Why Shops Are Bleeding Techs
    Dec 8 2025
    This one started with a viral TikTok clip, a little heat, and a whole lot of misunderstanding but instead of hiding behind keyboards, we did what grown men are supposed to do when Kevin picked up the phone. And then invited them onto Repair Shop Reckoning.

    In this episode Kevin sits down with Mr MasterTech and Chris MF Craig two guys who had every reason to throw shots at each other online and we hash out what is really broken in this industry. No filters. No corporate polish. No pretending.

    We dig into the truth behind flat rate, dealership leadership failures, parts shortages, warranty disasters, and why both techs and shop owners feel like they are getting screwed from every direction. Dustin opens up about how he clawed his way from poverty to becoming one of the most skilled transmission guys around. Chris breaks down the advisor and technician disconnect that destroys shops from the inside. And Kevin tells the unvarnished truth about what it actually takes to lead a shop, protect your people, stay profitable, and not lose your damn mind.

    This conversation proves one thing Men with grit can disagree, debate, and still shake hands like professionals if they are not scared to talk face to face.

    And trust me. We go deeper, darker, and more real than anything the comments section has ever seen.

    Inside This Episode
    -The TikTok beef that turned into one of the best conversations we have ever had
    -Why dealership flat rate is broken beyond repair
    -What customers never admit and why it costs shops thousands
    -How bad leadership ruins technicians long before flat rate ever does
    -Real stories of comebacks, blown engines, sand dune idiots, and it was not me liars
    -Why independent shop owners must stay profitable to protect their people
    -The truth about warranty times, advisor pay plans, and manufacturer games
    -What real accountability and real culture actually look like

    If you are sick of corporate spin, fake influencers, and soft takes from people who have never held a wrench, this episode will hit you right between the eyes.

    Three men. One podcast. Zero bullshit. This is how you Change The Industry. One honest conversation at a time.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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    1 m
  • Why Weak Men Quit: A Peak Inside Our Shop Culture

    Why Weak Men Quit: A Peak Inside Our Shop Culture
    Nov 28 2025
    This one is for the keyboard warriors and the men that are soft as tissue. The TRUTH WILL SET YOU FREE...BUT FIRST IT WILL PISS YOU OFF. Or if you are our type of people it will make you laugh your ass off. We sure had a ton of fun recording it.

    In this episode Kevin brings in two of his own, Phil at the front counter and Jake the Marine turned mechanic, to pull the curtain back on what really happens inside their shop and why weak men do not last there very long.

    For everyone in the comments screaming toxic culture and bad boss because they saw a clip where Kevin said get your head out of your ass or watched the alignment guy walk out this is the answer. Not from internet experts but from the guys who actually work there every day.

    Phil and Jake talk about the constant stream of techs who oversell themselves in the interview then fold the first time someone calls them on their work. The front end specialist who could not set a steering wheel straight. The kid who said he could drive stick but could not get a truck onto a lift. The loop tech who ignored clear instruction and cracked a coolant filter then quit when it got hard.

    They break down what real accountability looks like in a shop that charges serious money and refuses to send junk out the door. You will hear the story of the loose tie rod that fell apart after a decline, how they owned it, paid the tow, fixed it right, and why you have to know your numbers and charge properly if you want to be able to stand behind your mistakes like that.

    You will also hear what real culture sounds like when you are not hiding behind HR talking points. Snowball fights in the lot. Pranks and sarcasm that fly in every direction. Busting each others chops and then dropping everything to help a coworker or a customer in a bind. They talk about the homeless guy sleeping in a customer bus, the lady with the mold filled coach and a short week in the hospital, the guy who paid dirt cheap for a liftgate and got exactly what he paid for.

    Underneath all the jokes is a simple message...

    Weak men quit because they cannot handle standards, can not handle correction, and can not handle the pressure of being responsible for heavy equipment rolling down the road. Strong men stay, grow, and laugh through the chaos because they know the difference between abuse and accountability.

    If you are a shop owner or a tech who is tired of being lectured about your tone by people who have never held a wrench this episode will feel like home. If you think reading a wiring diagram is toxic or believe every hurt feeling is a safety violation this episode will probably piss you off.

    Either way you will finally get a real peek inside their shop culture from the only people qualified to talk about it.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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    1 h y 8 m
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