How prepared is your agency for preparing for security threats?

In this episode, Adam Parks sits down with TransUnion’s Eder Ribeiro to unpack why cyber risk is often underestimated and what the first 72 hours of an incident really look like.

Together, they dig into cybersecurity readiness for collection agencies, data governance, social engineering threats, and practical steps small teams can take to strengthen incident response planning.

Tune in and level up your operational resilience.

Podcast Website:
https://receivablespodcast.com/videos/preparing-for-security-threats-ribeiro

Guest Website:
https://www.transunion.com/

Guest LinkedIn:
https://www.linkedin.com/in/eder-ribeiro-j-d-m-s-614a4a58/

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cybersecurity readiness for collection agencies,
first 72 hours incident response,
small agency cyber risk management,
social engineering threats in collections,
incident response planning for collection agencies,
data governance for sensitive consumer information,
eder ribeiro,
transunion,
receivables podcast

#preparingforsecuritythreats #ederribeiro #cybersecurityreadiness

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Why does the disconnect between debt relief and debt collection still shape recovery outcomes?

In this episode, Adam Parks sits down with Felix Shipkevich of Shipkevich PLLC to unpack the misconceptions holding both sides back and how AI-driven debt resolution workflows, emerging bot-to-bot negotiations, and modern payment rails for debt settlement are reshaping the landscape.

A practical conversation for anyone navigating regulatory challenges in consumer debt resolution.

If you enjoy discussions that help bridge operational gaps in our industry, make sure to subscribe and visit ReceivablesPodcast.com for more episodes.

Podcast Website:
https://receivablespodcast.com/videos/disconnect-between-debt-relief-shipkevich

Guest Website:
https://www.shipkevich.com/

Guest LinkedIn:
https://www.linkedin.com/in/felixshipkevich/

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ai driven debt resolution workflows,
bot to bot negotiations in financial services,
modern payment rails for debt settlement,
regulatory challenges in consumer debt resolution,
felix shipkevich,
shipkevich pllc

#DebtReliefAndCollections #FelixShipkevich #AIDrivenDebtResolutionWorkflows

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What is a debt collection data waterfall, and why should it never be “set it and forget it”?

In this episode, Adam Parks talks with Will Turner of TEC Services about building and managing waterfall strategies across compliance scrubs, recovery scoring, and skip tracing. They cover the KPIs that matter, how to avoid common mistakes (like single-threading one vendor), and how to test improvements using retroactive analysis or champion-challenger experiments in production.

Receivables Podcast Website:
https://receivablespodcast.com/videos//videos/debt-collection-data-waterfalls-turner

Guest Website – TEC Services:
https://www.linkedin.com/company/tec-services-group

Guest LinkedIn – Will Turner:
https://www.linkedin.com/in/willturner/

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data waterfall strategy for collections,
skip tracing waterfall,
phone number waterfall testing,
champion challenger testing in collections,
data vendor performance testing,
continuous improvement data strategy,
will turner,
tec services,
receivables podcast

#DebtCollectionDataWaterfalls #CollectionsDataStrategy #DataStrategy #TEC

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