Are your payment rails in receivables management actually protecting your operation or quietly exposing risk?

In this episode, host Adam Parks sits down with Chris Compton and Anthony Faldetta of Eliteserv Inc to unpack compliant payment processing in collections, processor risk classification, and why transparency and redundancy are no longer optional.

They dig into how payment rails really work, where agencies get misled, and what leaders should evaluate now to protect cash flow, uptime, and compliance.

If payment processing feels “set it and forget it,” this conversation will change that.

Podcast Website:
https://receivablespodcast.com/videos/payment-rails-receivables-management

Guest Website:
https://myelitebusiness.com/

Chris Compton LinkedIn:
https://www.linkedin.com/in/chris-compton-mba-05146620/

Anthony Faldetta LinkedIn:
https://www.linkedin.com/in/anthony-faldetta/

payment rails in receivables management,
compliant payment processing in collections,
merchant services for debt collectors,
payment processor redundancy,
collections compliance.

#paymentrailsinreceivablesmanagement #chriscompton #collectionagencycompliance

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Do your text messages reach consumers or get filtered before they ever matter?

In this episode, Adam Parks sits down with Rick Lang, President of Pronto Connects, to unpack messaging channel governance in collections and why understanding the differences between SMS, MMS, and RCS now matters at the executive level.

They discuss carrier trust, messaging compliance infrastructure, and why credibility should drive your messaging strategy. If you’re responsible for digital outreach, this conversation will change how you think about consumer messaging in collections.

Listen in and rethink how your channels actually perform.

Podcast Website:
https://receivablespodcast.com/videos/messaging-channel-governance-collections-lang

Guest Website:
https://prontoconnects.com/

Guest LinkedIn:
https://www.linkedin.com/in/rick-lang-303d/

messaging channel governance in collections,
sms mms rcs differences for collections,
messaging compliance infrastructure,
carrier trust and messaging compliance,
messaging strategy for collections

#messagingchannels #collections #ricklang #sms #mms #rcs

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What does intelligence layer architecture for collections actually mean and why does AI fail without it?

In this episode, Adam Parks is joined by Shantanu Gangal of Prodigal to unpack how data context enabling AI decisioning changes everything in regulated collections. Together, they dig into breaking data silos in receivables, operationalizing AI with compliance guardrails, and why AI decision governance in collections is now a leadership responsibility.

This conversation is built for executives, debt buyers, and compliance leaders who need scalable AI without sacrificing control.


Podcast Website:
https://receivablespodcast.com/videos/intelligence-layer-architecture-collections-gangal

Guest Website:
https://www.prodigaltech.com/

Guest LinkedIn:
https://www.linkedin.com/in/shantanugangal/

intelligence layer architecture for collections,
ai decision governance in collections,
breaking data silos in receivables,
compliance driven ai,
collections technology leadership

#intelligencelayerarchitecture #shantanugangal #aidecisiongovernance

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