Episodios

  • Pickleball & Padel Growth with Industry Pioneer David Johnson
    Nov 20 2025

    What’s Driving the Explosion of Pickleball and Padel?

    In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale talk with industry pioneer David Johnson about the massive growth of pickleball and the rising momentum of padel in the United States. David shares his early journey co-founding Pickleball Central in 2006, what he’s learned watching the sport scale, and why participation curves are now shifting as the market matures.


    The conversation breaks down the real data behind growth trends, why multi-sport facilities are becoming the new norm, and what operators need to know before adding padel. They dig into staffing needs, leadership skills, membership models, and how hospitality ultimately determines whether a facility thrives.


    Hosts:
    Kim Bastable - UF Director of Racquet Sports Education
    Simon Gale - USTA Leader & Facility Executive

    Guest:
    David Johnson – Co-Founder of Pickleball Central, Pickleball Consultant

    Learn More & Get Certified

    Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquet leaders. Explore our self-paced online courses — Personal Brand Management, Operations & Programming, and Leadership & Finance — and join the next generation of directors shaping the future of the game. 👉 Learn More & Enroll Here

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    37 m
  • Business Standards with Consultants Ajay Pant and Doug Cash
    Nov 6 2025

    What standards are necessary to build a successful club?


    In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale talk with Consultants Doug Cash and Ajay Pant about the importance of standards in business, particularly in the context of tennis clubs. They explore how standards define a brand, the necessity of enforcing them, and the challenges of managing high performers who may resist compliance. The conversation also delves into the consequences of lacking standards, the process of building a new culture, and the role of leadership in maintaining quality control. Both Doug and Ajay emphasize the need for transparency, team involvement, and the evolution of standards over time to ensure a consistent and high-quality customer experience.


    What You’ll Learn:

    • Standards are essential for setting expectations before hiring.
    • The bigger and more corporate the club, the more likely they have written standards.
    • Enforcement of standards is often lacking due to confrontation skills.
    • Standards should evolve as the business improves.
    • Involve the team in developing and agreeing on standards.
    • High performers can be the hardest to manage when they resist standards.
    • Quality control is crucial for maintaining product consistency.
    • Transparency with standards helps in building trust with employees.
    • The culture of a business is reflected in what happens when no one is watching.
    • Hiring for cultural fit is vital for maintaining standards.


    Hosts:

    Kim Bastable - UF Director of Racquet Sports Education
    Simon Gale - USTA Leader & Facility Executive

    Guest:

    Ajay Pant - CEO & Owner of Karundy Consulting

    Doug Cash - CEO & Owner of CashFlowTennis

    Learn More & Get Certified

    Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquets leaders. Explore our self-paced online courses — Personal Brand Management, Operations & Programming, and Leadership & Finance — and join the next generation of directors shaping the future of the game. 👉 Learn More & Enroll Here

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    36 m
  • Coaching the Coaches: How USTA Is Powering Tennis Growth Nationwide
    Oct 23 2025

    What does it take to launch a nationwide coaching initiative from the ground up, and make it thrive?


    In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale talk with Megan Rose, Managing Director of USTA Coaching, about how she’s leading one of the most ambitious projects in U.S. tennis history. From crafting the strategy to grow coaching pathways to navigating the gray areas of leadership, Megan shares lessons on adaptability, inclusion, and redefining success when there’s no playbook to follow.


    What You’ll Learn:

    • How USTA Coaching fits into the “35 by 35” vision to reach 35 million players by 2035
    • The three levers driving tennis growth—and why coaching is the most powerful one
    • What it really takes to build a national initiative from scratch
    • How to lead with bravery and make tough decisions without losing empathy
    • The biggest leadership lesson Megan learned from taking things too personally
    • Why engagement—not numbers—is the real measure of success
    • How to attract and retain more diverse and balanced coaching teams across the U.S.


    Hosts:

    Kim Bastable - UF Director of Racquet Sports education
    Simon Gale - USTA leader & facility executive

    Guest:

    Megan Rose - Managing Director and Head of Business Development and Operations (USTA Coaching)

    Learn More & Get Certified

    Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquets leaders. Explore our self-paced online courses—Personal Brand Management, Operations & Programming, and Leadership & Finance—and join the next generation of directors shaping the future of the game. 👉 Learn More & Enroll Here

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    33 m
  • The Mindset of Leadership: How Reflection, Mentorship, and Emotional Intelligence Drive Growth with Dr. Larry Lauer
    Oct 9 2025

    What separates a good coach from a transformative leader? Mental performance expert Dr. Larry Lauer says it’s not talent or IQ—it’s reflection, self-awareness, and putting others first.

    In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with Dr. Larry Lauer, Director of Mental Performance at the USTA National Campus and co-host of the Compete Like a Champion podcast. Known for shaping the mental toughness and mindset of America’s top junior and pro athletes, Larry brings a fresh, research-backed lens to leadership in racquet sports. Together, they unpack the psychology of motivation, the power of mentorship, and how emotional intelligence impacts every level of coaching and management.

    What You’ll Learn:

    • Why true leadership starts with asking, “Am I doing this for me—or for others?”
    • How to develop daily reflection habits that keep you grounded and self-aware
    • The difference between intrinsic and extrinsic motivation—and why it matters for long-term success
    • How emotional intelligence shapes your ability to lead and connect with your team
    • The most important skills directors can build to lead people, not just programs
    • Why mentorship accelerates leadership growth—and how to find and nurture great mentors
    • The mindset shift every aspiring leader needs before stepping into a new role


    Resources & Mentions:

    • Compete Like a Champion podcast
    • Dr. Dan Gould
    • Dr. Paul Lubbers
    • USTA National Campus
    • John Wooden


    Hosts:

    Kim Bastable - UF Director of Racquet Sports education
    Simon Gale - USTA leader & facility executive

    Guest:

    Larry Lauer - Director of Mental Performance at United States Tennis Association Player Development

    Learn More & Get Certified

    Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquets leaders. Explore our self-paced online courses—Personal Brand Management, Operations & Programming, and Leadership & Finance—and join the next generation of directors shaping the future of the game. 👉 Learn More & Enroll Here

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    34 m
  • Building Your Coach Pipeline: How to Launch a Coach-in-Training Program
    Sep 25 2025

    If you “can’t find good pros,” this episode shows why that’s on us—and exactly how to build a repeatable Coach-in-Training (CIT) pipeline that grows talent and your business.

    Hosts Kim Bastable and Simon Gale make the case for actively inspiring the next generation of coaches—and walk through Simon’s proven CIT framework you can adapt at any club. Kim shares survey data showing only 17% of juniors had considered a racquets career and 60% hadn’t even heard of PTM programs, reinforcing why leaders must make the pathway visible and practical. Simon then breaks down how he formalized CIT—eligibility, responsibilities, and real benefits—so it became a staffed pipeline, not a summer favor.

    What You’ll Learn

    • Why “can’t find pros” is a leadership problem—and the mindset shift that fixes it.
    • The one visibility move that instantly grows your coach pipeline.
    • How Simon structures CIT levels so they scale without creating chaos.
    • A simple compensation path that keeps teens engaged from season to season.
    • The culture ritual that turns helpers into role models (and parents into fans).
    • What to put on your website so talent finds you—not the other way around.
    • The single calendar habit Kim uses to make coach development non-negotiable.

    --> Download the COACH IN TRAINING Resource

    Hosts:

    Kim Bastable - UF Director of Racquet Sports education
    Simon Gale - USTA leader & facility executive


    Learn More & Get Certified

    Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquets leaders. Explore our self-paced online courses—Personal Brand Management, Operations & Programming, and Leadership & Finance—and join the next generation of directors shaping the future of the game. 👉 Learn More & Enroll Here


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    27 m
  • Build Better Players, Build a Stronger Culture: UF Coach Per Nilsson’s Playbook for College Tennis Leadership
    Sep 11 2025

    Racquet Fuel hosts Kim Bastable and Simon Gale sit down with Per Nilsson, head men’s tennis coach at the University of Florida, for a leadership-first conversation about college tennis. Per shares the two cornerstones of his program—deeply individualized player development and a deliberately small, connected roster—and how those choices shape culture, performance, and recruiting. He also unpacks navigating a mid-season transition at UF, why self-care makes you a better leader, and how building a community hub can future-proof the sport on campus.


    What You’ll Learn

    • The two cornerstones of Per’s program: maximize individual development while fostering a tight, small roster that pushes each other (think 7–8 players on a mission).
    • How to individualize daily work so every athlete gets what they need (e.g., surplus-one patterns for one player, mental skills for another) instead of rolling out the same plan for all.
    • Leading through a mid-year coaching transition: keep people whole in the moment, make the hard calls later, and align around a new vision.
    • You’re never “ready”—learn faster: over-communicate up/down, ask questions relentlessly, and shape authority with clarity.
    • Why self-care is leadership: turn the phone off, protect family time, then show up better for your team.
    • Future-proofing college tennis: build a campus community hub (donors, fans, shared value) so tennis becomes “untouchable” when cuts are considered.
    • Steal like a coach: Per openly “copies” what works, adapts it to his context, and keeps what produces results.


    Guest:
    Per Nilsson - Head Men’s Tennis Coach, University of Florida (Gators Men’s Tennis).
    Hosts:
    Kim Bastable - UF Director of Racquet Sports education
    Simon Gale - USTA leader & facility executive


    Learn More & Get Certified

    Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquets leaders. Explore our self-paced online courses—Personal Brand Management, Operations & Programming, and Leadership & Finance—and join the next generation of directors shaping the future of the game.


    👉 Learn More & Enroll Here


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    35 m
  • From Top 100 Pro to Event Leader: Grace Min on Transitioning into Tennis Management
    Aug 28 2025

    What happens when a former top-100 player takes her competitive mindset and applies it to managing over 350 event days at the USTA National Campus? In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with Grace Min—a former WTA top-100 player who retired in 2024 and quickly transitioned into her role as Event Manager at the USTA National Campus. Grace shares how she’s adapted her player mindset into leadership, the surprising similarities between competing on tour and managing large-scale events, and what every director can learn about communication, adaptability, and feedback. Her story is both inspiring and practical for anyone managing programs, tournaments, or teams in racquet sports.


    What You’ll Learn

    • Why adaptability—learned on tour—may be the most valuable skill in event management
    • How to balance fundamentals (scheduling, officiating) with “elevators” that make events memorable
    • The role of feedback loops and after-action reports in improving events year over year
    • The challenge of moving from giving feedback as a player to receiving it as a manager
    • Why effective communication is essential when leading high-performance teams
    • How mentorship and process-oriented thinking can help directors avoid burnout
    • Grace’s simple mantra for events (borrowed from her coach): Win the last point

    Episode Highlights

    • Grace’s decision to pivot from playing to management after injury and why events, not coaching, felt like the right fit
    • The striking similarities between training for tournaments and planning events
    • Why the “pressure is a privilege” at the National Campus and how her team manages expectations
    • The unexpected joy Grace found in team camaraderie after years in an individual sport

    Connect

    • Grace Min – LinkedIn
    • Hosts:
      • Kim Bastable – LinkedIn
      • Simon Gale – LinkedIn


    Learn More & Get Certified

    Racquet Fuel is powered by the University of Florida’s Director of Racquet Sports Certificate Program, the industry’s leading education for current and aspiring racquets leaders. Explore our self-paced online courses—Personal Brand Management, Operations & Programming, and Leadership & Finance—and join the next generation of directors shaping the future of the game.


    👉 Learn More & Enroll Here

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    32 m
  • Build a “Work Hard, Be Kind” Culture: How Fitness CEO Jon Rowley Scaled Community, Kept Talent, and Stayed on the Floor
    Aug 14 2025

    From four clients in a garage to a 15,000-sq-ft hub with 500+ members, Jon Rowley shares the playbook racquet clubs can use to grow with standards, systems, and heart.


    In this Racquet Fuel episode, hosts Kim Bastable and Simon Gale sit down with Jon Rowley, founder and “Chief Exercise Officer” of a thriving Kansas City fitness community. Jon’s journey (from moonlighting trainer in Chicago to leading a 500-member operation) mirrors the realities club leaders face: hiring for culture, avoiding burnout, and turning standards into belonging. If you’re building a modern racquets department or club business, Jon’s blend of operational discipline and people-first leadership is a masterclass in sustainable growth.

    What You’ll Learn

    • Culture you can feel: The simple values (“Work hard. Be kind.”) and everyday standards (no hats/shirts-on, no profanity) that create psychological safety and professionalism.
    • Hiring that sticks: Why having candidates take a class reveals fit under light pressure, and how hiring from within preserves culture.
    • Upskilling smartly: A practical education model—baseline certs plus ~$2K/year per coach for horizontal learning (e.g., women’s health)—that deepens service without bloating budgets.
    • Leader on the floor: How staying in the trenches keeps your ear to members and your team, while still steering long-term vision.
    • Delegation that works: Moving from “I’ll just do it” to training others—accepting the short-term time cost to win back hours forever.
    • Business model guardrails: How operations, bookends, and clear systems prevent burnout and make the role attractive as a real career.
    • Community > classes: Turning daily workouts and lessons into life-improving habits that keep people coming back.

    Connect

    Guest – Jon Rowley
    • Website: https://www.2020fit.com/
    • LinkedIn: https://www.linkedin.com/in/jon-rowley-23688020/
    • Instagram: https://www.instagram.com/2020.fit/

    Hosts
    Kim Bastable
    – https://www.linkedin.com/in/kim-bastable-uf/
    Simon Gale – https://www.linkedin.com/in/simongaletennis/

    Learn More & Get Certified (UF DORS)

    Level up your racquets leadership with the University of Florida Director of Racquet Sports Certificate Program—three self-paced online courses designed with today’s club realities in mind:

    • Personal Brand Management (open now - use code RF25 for $25 off for a limited time)
    • Course 1: Operations & Programming (open now - use code RF100 for $100 off for a limited time)
    • Course 2: Leadership & Finance (coming soon)


    Learn more and START TODAY!

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    33 m