In this episode, panel expert Kristin Arnold shares a rookie mistake that still makes her cringe: mispronouncing her panelists' last names during introductions—even though she knew them well. She explains why getting names right is a core sign of respect and a key part of making panelists look brilliant and audiences feel valued. Kristin then walks through her simple system to avoid slip-ups: confirm pronunciation in advance, write names phonetically, practice out loud, double-check backstage, and honor each person's preferred form.

In this episode, panel expert Kristin Arnold shares how moderators can confidently handle hostile, aggressive, or confrontational audience questions. Rather than getting flustered, Kristin recommends staying calm, acknowledging the concern, and reframing the question into something constructive the panel can address. She also explains when to set boundaries, redirect unproductive energy, or intervene to protect the panelists and the audience experience. With the right techniques, even challenging moments can lead to clarity, insight, and meaningful dialogue. Learn more here.

In this episode, panel expert Kristin Arnold reveals how great moderators read the room moment by moment. She shares practical techniques for scanning facial expressions, body language, and energy shifts to sense when the audience is confused, engaged, or drifting. Kristin explains how to adjust pacing, redirect questions, or shift formats to keep the discussion lively and relevant. By staying fully present and responsive, moderators build rapport, maintain engagement, and deliver a panel experience that truly resonates.