Episodios

  • Ep. 260: Why Mental Health First Aid Matters — Equipping Leaders to Support Their Teams with Rob Vallentine
    Feb 4 2026

    Rob Vallentine, National Mental Health Trainer, joins us following his powerful Grand Summit keynote that left attendees still reaching out months later with gratitude. Rob shares how equipping managers with mental health response skills can transform workplace culture, improve retention, and help leaders connect with their teams before problems escalate. Learn about the upcoming Mental Health First Aid Certification workshop in March - a practical training that teaches leaders how to notice warning signs, listen without judgment, and respond with confidence when team members are struggling.

    Today’s Podcast is brought to you by Safety Reports

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    46 m
  • Ep. 259: Growing a Legacy – The Story of Kent Countryside Nursery with Susan Kussin Tompkins
    Jan 28 2026

    Succession planning isn't just about paperwork—it's about trust, timing, and knowing when to let go. Susan Kussin Tompkins shares her 32-year journey at Kent Countryside Nursery & Landscaping, from unexpected tragedy to a proud, intentional transition. She discusses implementing Profit First across two revenue streams, using winter downtime strategically, and why starting succession conversations earlier make everything easier. This is real talk from a business owner who's preparing to watch her legacy thrive in the next generation's hands


    Today’s Podcast is brought to you by Spartan Digital Marketing

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    55 m
  • Ep. 258: Building Culture Through Strategic Downtime — The CHP Paint Co. Story
    Jan 14 2026

    Eric McDonald built CHP Paint Co.'s culture on a simple principle: you can't out-produce bad culture. After experiencing severe burnout in 2021, he made drastic changes—4-day work weeks, comprehensive benefits, employee recognition programs, and a two-week December shutdown. The results? Productivity increased, profitability soared, and December's "planned loss" became the strategic investment that transformed his entire year. Eric shares how to budget for culture and why bottom-line thinking beats chasing top-line revenue every time.


    Today’s Podcast is brought to you by Red Key Solutions

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    56 m
  • Ep. 257: You Can't Give What You Don't Have – Developing Yourself and Your Key Leaders in 2026
    Jan 7 2026

    Start 2026 strong by focusing on what matters most: developing yourself and your key leaders. Brian Nolan shares his personal development goal of completing a Half Ironman and explains why setting challenging goals creates the foundation for developing others. Using the field supervisor role as an example, he breaks down the three critical areas any key leader must master—emotional intelligence, financial management, and systems—to effectively develop their teams and drive business results.


    Today’s Podcast is brought to you by The Sherwin-Williams Company

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    47 m
  • Ep. 256: Common Small Business HR Misconceptions (That Cost You Money)
    Dec 17 2025

    HR compliance isn't just paperwork—it's what stands between your business and costly mistakes that can derail growth. In this conversation, Lisa DeMaria from Utopia Solutions breaks down the five most common HR misconceptions in trades businesses, from misclassifying workers to why your office manager can't do it all and the multi-state compliance traps that catch expanding companies off guard. This conversation gives you the roadmap to get HR right before problems show up at your door—protecting your business while creating the kind of culture that keeps great people around.


    Today’s Podcast is brought to you by Boolean Automation

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    39 m
  • Ep. 255: Planning Check In – What our Coaches are Seeing in Every Annual Planning Session Right Now
    Dec 10 2025

    Sydney Bates and Molly Nolan pull back the curtain on annual planning season, sharing key themes and lessons learned from the 20+ client site visits completed in recent months. Whether you've already done your 2025 planning or you're just getting started, this check-in covers what's working—from contingency planning and sales management structure to leadership development, geographic expansion, and the growing wave of business acquisitions. Discover why the most successful companies are heading into 2025 with both optimism and strategic backup plans in place.



    Today’s Podcast is brought to you by
    Painter Marketing Pros


    If you want real growth in 2026, Painter Marketing Pros will show you how to unlock $50,000 to $250,000 plus in hidden revenue already inside your painting company. Get a custom 2026 Revenue Expansion Blueprint, guaranteed to uncover at least $50,000 in new revenue over the next 12 months, or they will pay you $1,000 for wasting your time. That's how confident they are in this blueprint.

    Visit https://grow.paintermarketingpros.com/blueprint-offer to secure your blueprint now. Space is limited.

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    33 m
  • Ep. 254: AI Accelerator Workshop – A 6 Month Roadmap to Turn Strategy Into Competitive Advantage
    Dec 3 2025

    Bill Drysdale, Principal of the Taysa Group, and Ross Hartmann, Founder of Kiingo AI, introduce NCG's new 6-month AI Accelerator Workshop designed specifically for trades businesses who want to gain a competitive edge through practical AI adoption. They explain why AI is a people and strategy challenge rather than a technical one, sharing how the program helps leaders develop clear implementation roadmaps, save time on administrative work, and amplify their team's capabilities without getting overwhelmed by complexity.

    With limited seats available starting in December, this peer-based workshop offers accountability, proven tools, and industry-specific applications that turn AI from buzzword into business advantage.

    Summit Members - Check your Summit Weekly or connect with your Coach to register!

    Today’s Podcast is brought to you by Protiv

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    29 m
  • Ep. 253: "How You Do Anything Is How You Do Everything" - Building Career Ladders & Peer Feedback
    Nov 19 2025

    When employees don't see a clear path forward, they leave—it's that simple. Dave Scaturro, Vice President & Director of Commercial Division at Alpine Painting shares how he & his team tackled this challenge by creating a comprehensive career ladder covering skills, safety, quality, culture, and leadership, then used feedback from his mastermind group of peer business owners to refine it over year and a half. The result: a system that's transforming how his team thinks about growth and retention in the trades.


    Today’s Podcast is brought to you by Hirebus

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    49 m