Crisis planning should be non-negotiable for every business owner, regardless of age or company size. On today’s episode with Brian Nolan we discuss why having a comprehensive crisis plan isn't just about preparing for worst-case scenarios, but a strategic tool that protects your business, provides peace of mind, and ensures your team (and family) can confidently navigate unexpected challenges in your absence.

Whether it be a tough conversation you need to have with an employee or need to de-escalate an issue or job gone awry with a customer, we are unlocking the tools to better prepare ourselves for the dynamic of crucial conversations. With a passion for this topic, NCG Sr. Business Coach Colin is here to share key points from “Crucial Conversations: Tools for Talking when the Stakes are High” with practical application to the relationships and conflicts we often encounter.

Discover the importance of Plan B Budgeting with Kathryn Freeman, Senior Business Coach and Director of Operations, as we transition from Q1 to Q2. Learn why financial contingency planning is essential in today's market conditions and how having alternative budget scenarios ready can help business owners navigate uncertainty with confidence and be better leaders.

For many businesses who experience the swing of seasonality, the wheels of the busy season are quickly starting to roll and it’s a great time to ensure your production team is prepared to lead effectively.

We released an episode focusing on Job Site Leadership as a workshop preview back in December 2023 for one of our upcoming programs at the time. As we think about getting our field teams in the headspace to manage jobs, customers and employees- it is the perfect time for a re-release! Today we are revisiting that valuable conversation about Job Site Leadership with Colin Nolan, Sr. Business Coach. We delve into the core elements of effective job site leadership, explore who benefits most from understanding these concepts and why getting this role right is crucial for project success.

In this episode, we sit down with Dan Brady, owner of Dan Brady Painting and Adventure North Vacation Rentals, to explore his journey from CEO of Painting business to real estate investor. Dan shares how he built a thriving short-term rental business generating seven figures in annual revenue while maintaining his successful painting company in Northern Michigan. Discover the strategies, challenges, and creative solutions Dan employed when expanding into real estate, including his approach to property selection, renovation, and management. Whether you're considering diversifying your business or curious about the vacation rental market, Dan's practical insights and experience offer valuable lessons for entrepreneurs looking to grow their portfolios.

This impactful conversation with Eric Tilghman, CEO of Tilghman Builders, walks us through his transformative journey over the last 10 years of becoming more intentional, goal-driven and embracing "the ideal day" concept that revolutionized his leadership approach.

Eric offers practical insights on how this mindset shift has enhanced both his leadership approach and Tilghman Builders' company culture Whether you're looking to enhance your leadership, improve work-life integration, or build a stronger company culture, Eric's candid experiences offer a blueprint for translating personal philosophy into leadership success.

Nolan Consulting Group Co-Founder & President, Brian Nolan, explores the multifaceted dimensions of effective leadership - How do YOU show up as a Leader? Brian breaks down how leaders can better understand their personal leadership style through strengths identification, Working Genius assessments, DISC profiles, adapting to team needs and understanding blindspots. Discover practical frameworks to help you recognize blind spots and show up as your best leadership self.

In this episode, our three guests - Brian Nolan, Sydney Bates & Maureen Richard - explore how principles from Will Guidara’s "Unreasonable Hospitality" can transform workplace culture beyond the restaurant industry. They discuss the critical distinction between basic service and genuine hospitality, emphasizing the importance of hiring for cultural fit and values over technical skills alone. The conversation highlights how leadership teams must prioritize caring for employees as the foundation for exceptional customer experiences, with practical insights on developing a unique company "way" that empowers team members to deliver personalized acts of kindness.