In this episode of “Most People Don’t, But YOU DO!”,, Bart sits down with Carlos Silva, President of Anthem Sports & Entertainment, to explore leadership, learning, and the art of creating unforgettable experiences. From his early days as a Division I tennis player at Boston College, to earning a master’s degree in computer science, to leading major sports and media organizations, Carlos shares how curiosity, design thinking, and disciplined decision‑making shaped his career. He offers a behind‑the‑scenes look at growing TNA Wrestling, Invicta MMA, Fight Network, and Game+, while revealing why listening hard, learning fast, and caring deeply about people and experiences are at the heart of sustainable success.

Major Takeaways / Learnings

"Leadership is learned on the road, not on a straight path. Careers are built through timing, forks in the road, and willingness to adapt."

"Athletics build leadership instincts. Coaching, teamwork, resilience, and accountability translate directly into business leadership."

"Design drives experience. From tickets to TV graphics to arena energy, the smallest details shape how people feel."

"There are two audiences in live events. The in‑venue fan and the at‑home viewer both need intentional, tailored experiences."

"Listen hard and learn. Credibility comes from humility, presence, and learning from the people closest to the work."

"Make decisions quickly and adjust. Waiting for perfection slows growth — act, measure, refine, repeat."

"Strong teams outperform strong ideas. Hiring great people and trusting them creates momentum across organizations."

"Consistency builds confidence. Small daily disciplines compound into long‑term success."

Memorable Quotes

“Listen hard and learn.”

“No one likes to go to an empty restaurant — energy matters.”

“You don’t need perfection. You need a decision.”

“Every experience is built from a thousand small details.”

“If it doesn’t work, you change it tomorrow and move forward.”

“Consistency is one of the most powerful leadership tools.”
Why It Matters / How to Use It

This episode is a masterclass for leaders, creators, and builders who want to scale impact without losing humanity. Carlos Silva demonstrates that success isn’t about knowing everything — it’s about listening, learning, and continually improving the experience for people on both sides of the product. Whether you lead teams, design customer experiences, or manage complex organizations, the lessons here reinforce the power of curiosity, humility, and disciplined action. If you want to build momentum, stay grounded, and lead with confidence, this conversation offers a clear and practical roadmap.

In this deeply moving and powerful conversation, Bart sits down with David Meltzer — globally recognized entrepreneur, chairman of the Napoleon Hill Institute, former CEO of the

Lee Steinberg Sports & Entertainment Agency, and one of the most authentic voices in leadership today. David opens up about his childhood, his drive to succeed, his rise to massive financial success, and the painful wake‑up calls that forced him to confront ego, fear, and self‑hatred. Through stories of family, faith, bankruptcy, humility, and service, David shares the mindset shift that transformed his life: moving from making money for happiness to making money to help people. This episode is a masterclass in purpose, kindness, asking for help, and living in alignment with who you are meant to be.

Major Takeaways / Learnings

• Money doesn’t create happiness — purpose does. David learned that financial success without service leaves an unfillable void.
• Ego is fear in disguise. The ego shows up as the need to be right, superior, offended, or separate — and it interferes with our potential.
• Stop is a superpower. Pausing, breathing, and choosing intention is how we move from ego to alignment.
• You live in a universe of more than enough. The real work is identifying what you’re doing to interfere with it.
• Asking for help is giving. When you ask someone for help, you give them the opportunity to serve and feel purpose.
• Kindness beats being right. Choosing compassion in everyday moments changes relationships and outcomes.
• Daily discipline creates lasting change. David lives by consistent practices rooted in faith, gratitude, and devotion.
• True leadership is service. David defines success as being a “beloved servant” to others.

Memorable Quotes

• “You’re either humble — or you’re about to be.”
• “I don’t live to get more. I live to interfere less.”
• “Ego is fear showing up as the need to be right.”
• “Ask for help — it’s one of the greatest gifts you can give someone.”
• “Make a lot of money for the sake of helping a lot of people.”
• “Be kind to your future self.”

Why It Matters / How to Use It

This episode is a blueprint for anyone chasing success but feeling unfulfilled, overwhelmed, or disconnected. David Meltzer’s honesty about ego, fear, loss, and redemption gives listeners permission to pause, reflect, and realign their lives. Whether you’re a leader, entrepreneur, parent, or someone searching for meaning, this conversation offers practical wisdom on how to live with intention, serve others, and build a life rooted in purpose — not performance. The lessons shared here remind us that happiness comes not from accumulation, but from alignment, generosity, and asking for help.

Recorded live in Boston, Bart sits down with Milt Herbert, Executive Director of the Boston Convention & Marketing Center, for a masterclass in leadership, discipline, and humanity. Milt shares his unconventional journey — from flunking out of college, to serving in combat, to becoming a professor, technologist, entrepreneur, and ultimately a long-tenured executive leader. With humility and clarity, Milt explains how military discipline reshaped his life, why treating people like people is the foundation of leadership, and how focusing on customers as humans — not transactions — creates lasting success. This conversation is packed with wisdom on work ethic, family, learning, customer experience, and what most leaders still get wrong.Major Takeaways / Learnings

• Discipline can change everything. Milt credits military service with reshaping his mindset, work ethic, and focus.

• Early failure doesn’t define your ceiling. Flunking out of college didn’t stop him from earning an MBA, teaching, and entering a PhD program.

• Leadership is about people, not roles. Employees have full lives outside work — great leaders respect and support that reality.

• Integration beats balance. Milt prioritized family, coaching his kids’ teams and staying present while building a demanding career.

• Be a lifelong learner. From coding to tennis to leadership, curiosity and self‑teaching fueled every chapter of his life.

• Customers are humans first. The best way to serve customers is to understand their goals, pressures, and definitions of success.

• Listening is a leadership superpower. Ask questions, stay quiet, and truly hear people — that’s how trust is built.

• Strong teams feel like family. When people feel cared for, respected, and seen, they stay — and they perform.

Memorable Quotes

• “People don’t show up for work — work isn’t their whole life.”

• “You keep your mouth shut, you listen, and you ask questions.”

• “Customers have jobs to do — our job is to help them succeed.”

• “It’s always about the people. It’s never just about the business.”

• “I’m only one person — it’s the team that makes everything happen.”

• “Family first isn’t a slogan. It’s a responsibility.”

Why It Matters / How to Use It

This episode is a blueprint for leaders who want to build trust, loyalty, and performance without sacrificing humanity. Milt Herbert’s story proves that discipline, empathy, and curiosity can coexist — and that the strongest organizations are built by leaders who listen, care, and understand people beyond their titles. Whether you lead a team, serve customers, raise a family, or are still finding your path, this conversation offers timeless lessons on how to show up, how to lead, and why people first is not optional — it’s essential.