Episodios

  • 160 Manufacturing Retention and Team Engagement: Why Leaders Must Reduce Uncertainty with Falisha Karpati
    Jan 7 2026
    In manufacturing plants, the same leadership action can motivate one employee and overwhelm another. Why? It's all about brain science! In this episode, guest Falisha Karpati discusses how frontline leaders can harness brain science to build more inclusive, human-centered organizations. Falisha is a Brain-Based Inclusion Consultant located in Montreal, Canada. She holds a PhD in neuroscience and a decade of experience studying the brain. Through her signature UNITING BRAINS framework, she guides organizations through the development of inclusion-focused initiatives and provides interactive brain-based training. In this episode, Falisha breaks down how differences in how our brains are wired directly impact manufacturing leadership, communication, recognition, and team engagement on the shop floor. She covers topics like the neuroscience behind introversion and extroversion, why uncertainty creates stress in manufacturing environments, and how leaders can improve manufacturing culture by asking better questions, minimizing ambiguity, and running more inclusive meetings. 01:05 –Recognition can backfire when manufacturing communication ignores individual brain differences 02:12 – Neuroscience explains how self-awareness in leadership shapes perception, behavior, and relationships in manufacturing plants 04:54 –Manufacturing teamwork and employee engagement manufacturing improve when leaders understand natural brain diversity 9:53 – Brain science brings data—not opinions—into manufacturing management and leadership in industrial operations 11:20 – A powerful reminder that perceptions matter more than intentions in building trust in leadership and strong manufacturing relationships 13:39 – Curiosity-driven leadership starts by asking instead of assuming to close the showing up gap 15:32 – High-stimulus environments explain why leaders take shortcuts that undermine manufacturing culture and clarity on the shop floor 17:11 – Autonomy looks different for everyone, redefining supervisor development, coaching in manufacturing, and performance conversations. 19:55 – Minimizing uncertainty strengthens manufacturing safety culture, emotional intelligence, and consistent leadership behaviors 20:21 – Transparent expectations help close the expectation gap and improve accountability in manufacturing plants 22:40 – Inclusive meetings unlock manufacturing innovation by improving manufacturing communication and psychological safety 24:30 – Simple meeting practices support continuous improvement culture and better team engagement in manufacturing 28:53 – Inclusive discussions fuel operational excellence and authentic leadership across manufacturing organizations Connect with Falisha Karpati Visit her website Connect on LinkedIn and Instagram Read her newsletter Full Transcript [00:00:00] We have some changes today. We've changed the name of the podcast since 2019. It's been mindfulness manufacturing our company name changed a few years ago to manufacturing greatness. So we're just aligning that 'cause we're gonna be here manufacturing greatness today, and we're gonna be talking about building some bridges and, and you know, how we continue to manufacture and, how we deal with changes people's moods and what's going on. And it remind me of a time when we were, had a great manufacturing line at the kickoff meeting in the morning, we recognized one of the team members showed appreciation, [00:00:30] put this person's name and picture up and gave them a little gift. they were upset with us and we're kind of like, well, hold on a minute. we did all this and this person's not very appreciative and getting to learn them a little bit more is that they didn't. They don't like that type of attention. people's brains are different. And in manufacturing it just complicates it for us 'cause we don't understand it. So fortunately I have a great guest on and friend today, Falisha Caridi. Welcome to the show. Thank you so much. [00:01:00] It's a pleasure to be here. Thanks for having me. you are an inclusive consultant. You harness brain science to build inclusive human-centered workplaces. You create space where all brains thrive. And you studied the neuroscience, having a PhD in neuroscience, which for those who don't know what it takes to get a PhD, it's a mountain. So congratulations on that. Thank you. excited to get your knowledge and expertise to talk about this on the show what did we miss Falisha when we upset that team member? how are [00:01:30] people's brains working here? a key point is that everybody's brain works a little bit differently, Humans in general share a core brain structure. we generally have the same parts that do the same functions, but our brains also have differences. like how big certain parts are, how different parts connect to each other, and when different parts get activated. this connects with differences in behavior. so when we [00:02:00] think, behave, ...
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    33 m
  • 159 The Showing Up Gap: Why Great Manufacturing Leaders Get Overlooked with Susan M. Barber
    Dec 24 2025

    In manufacturing, it often feels like there's nothing more importance than performance. If they want to move up in their career, leaders are told to hit their targets, keep the line running, and solve problems as quickly as possible. But in reality, performance alone rarely drives real career growth. If you want to actually grow in your manufacturing career, it's time to put more emphasis on visibility, curiosity, and building stronger relationships.


    Learn more in this episode with guest Susan M. Barber, a former Fortune 500 leader with over 25 years of experience at Kraft Heinz. She's also the author of The Visibility Factor: Break Through Your Fears, Stand in Your Own Power, and Become the Authentic Leader You Were Meant To Be, which helps leaders build authentic visibility, overcome imposter syndrome, and close the gap between performance and recognition. In this episode, she gives a behind-the-scenes look at some of the key lessons from The Visibility Factor, plus shares stories and insights manufacturing leaders can use to grow their careers.


    1:40 – Performance matters in manufacturing, but career growth depends on more than just shop floor results
    5:15 – Voice matters in leadership meetings
    7:10 – Thoughtful questions are a powerful way for manufacturing leaders to build credibility and influence
    10:45 – Louder voices often gain exposure over quiet high performers
    12:55 - Leaders must go beyond their job descriptions to demonstrate readiness for the next level in manufacturing
    15:05 - Trust, relationships, and visibility all play a role in how promotion decisions are made
    16:55 - Ask for what you want and "do the job to get the job" before the title arrives
    19:05 - The 10–30–60 framework highlights how performance, image, and exposure drive career success
    22:45 – Psychological safety, authenticity, and confidence are key factors in leadership visibility
    25:40 – By reflecting on past visibility successes and missed opportunities, leaders can understand what holds them back

    Connect with Susan M. Barber

    Visit her website
    Connect on LinkedIn
    Find her on Instagram and YouTube

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    28 m
  • 158 Improving Manufacturing Retention Through Purpose, Optimism, and Better Relationships with Kathy Miller
    Dec 10 2025

    Welcome back to previous guest Kathy Miller! Kathy is a member of the Women in Manufacturing Hall of Fame and has held leadership roles at General Motors, Delphi, and Rolls-Royce. She is also the co-author of Steel Toes and Stilettos and the author of a new book, MORE Is Better, which introduces practical frameworks for frontline plant leaders. She's an expert in blending academic research with real-word stories, and it's always great to hear her insights!


    In this episode, Kathy draws on both her manufacturing experience and her master's degree in applied positive psychology to discuss the pressure and demands faced by modern manufacturing leaders. She also shares practical tools and frameworks today's leaders can use in their own plants to strengthen culture, boost engagement, and drive operational excellence without adding any extra layers of complexity.


    1:22 – Representation and diversity strengthens manufacturing culture
    3:02 – Positive psychology research is a valuable tool for frontline supervisors, plant managers, and shop floor leadership teams
    5:03 – Strengthen manufacturing relationships through creative safety leadership and by supporting accountability without blame
    7:22 – Authenticity improves team engagement and manufacturing retention, especially in high-stress environments
    08:20 - Transitioning teams from command-and-control to inclusive lean leadership is essential for creating a continuous improvement culture
    12:36 - Helping employees find meaning boosts employee engagement and manufacturing retention.
    15:56 – Putting curiosity over compliances helps leaders avoid punitive approaches and improves performance conversations on the floor
    21:15 – Creating psychological safety encourages employees to speak up early, which fuels continuous improvement culture and operational excellence
    22:56 - Finding a balance between realistic optimism and toxic positivity is essential for credible manufacturing communication and decision-making
    24:41 – Relationships are the core foundation of manufacturing teamwork
    26:22 – Your mindset shapes manufacturing relationships and every interaction on the plant floor
    28:37 – Active listening is one of the most effective tools for better coaching in manufacturing.


    Connect with Kathy Miller
    Visit her website and check out the MORE Mentor resources
    Connect on LinkedIn
    Buy MORE Is Better
    Listen to her previous podcast episode

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    29 m
  • 157 Better Teams, Better Outcomes: Manufacturing Leadership Through Deeper Conversations with Reggie Davis
    Nov 26 2025

    Strong manufacturing leadership isn't just about process improvement or hitting production targets. It's about how we show up for people on the shop floor—and if you're ready to transform your leadership and change how you show up for your team, the first step is leaning into discomfort.


    Learn more with guest Reggie Davis, the founder of UpLift Coaching and Consulting and the author of Better Together: Embracing the Discomfort of Difference. With over two decades of leadership experience, Reggie helps people navigate the hard-but-necessary conversations they need to forge lasting connections and drive deeper change. In this episode, Reggie explores how leaning into tough conversations can strengthen manufacturing culture, team engagement, and employee retention. He also shares practical insights on coaching in manufacturing, building psychological safety, and developing stronger frontline leadership habits that drive both performance and trust.


    From plant managers to supervisors, anyone responsible for production leadership or safety culture will take away new ways to improve communication, foster accountability, and create a more connected workplace where better people create better parts.


    1:15 – Inclusive leadership and authentic communication improves teamwork, safety, and innovation
    3:21 – Discomfort can be a valuable tool for growth
    4:33 – Better people create better parts
    5:19 – Great leaders focus on results and relationships
    6:22 – When you welcome diverse perspectives, you drive teamwork and improve your processes
    8:09 – For better conversations, replace "why" with "tell me more."
    13:50 – Be aware of how everyday language impacts morale and inclusion on the plant floor
    17:30 – Invest in your people through coaching, frontline leadership, and communication training
    19:31 – Stay focused on growth, even when the path is uncomfortable
    20:40 – Conversations and self-awareness are key to sustainable manufacturing innovation
    22:06 – To drive continuous improvement culture, lead with humility and openness
    26:39 – Always remember the human side of manufacturing excellence to build trust, reduce turnover, and create a stronger sense of belonging across teams


    Connect with Reggie Davis
    More about UpLift Coaching and Consulting
    Buy his book

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    24 m
  • 156 Manufacturing Teamwork and Accountability: Leading with the Thermostat Mindset with Sheri Holt
    Nov 12 2025

    Are you leading like a thermometer or a thermostat?


    If you find yourself reacting to problems instead of setting the tone for your team, you might be acting like a thermometer. But with practice and the right mindset, you can become a thermostatic leader who sets the climate for your whole team or organization.


    Learn more in this episode with guest Sheri Miller Holt, the author of Thermostatic Leadership: The Quiet Power of Creating Balance and Influence. Drawing on her years of experience in organizational development and leadership training, Sheri unpacks the true meaning of thermostatic leadership, plus shares tips manufacturing leaders can use to balance firmness with compassion, create shared accountability, and build stronger, more empathetic workplaces where people want to do their best.


    2:20 - Leaders must decide whether they simply react like a thermometer or adjust and influence like a thermostat.
    4:00 - Thermostatic leaders empathize, mobilize, and shift the energy in a room toward positive outcomes
    6:50 - Real organizational change begins when leaders change their own behaviors and mindsets
    8:30 - Leaders should remove barriers that prevent people from performing at their best
    10:50 - The biggest obstacle to better leadership is simplicity — people think it has to be more complex than it really is
    11:30 - Knowing your team personally builds trust and motivation
    12:40 – Sheri's Dr. GRAK framework focuses on shared results, resources, accountability, and agreed-upon consequences
    14:20 - Both leaders and their teams should share outcomes, both good and bad
    16:30 - When people understand shared consequences, they self-manage and become more invested in team success
    22:40 – Shift your "you" statements to "I" statements to avoid accusations and foster empathy
    24:50 - Compassionate leadership doesn't weaken accountability — it deepens it. When people feel cared for, they perform better and take ownership


    Connect with Sheri Holt
    Find her on LinkedIn and Facebook
    Buy her book

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    28 m
  • 155 Culture Improvement Starts with Self-Awareness in Leadership with Anne Bonney
    Oct 29 2025

    Change can be daunting, but learning how to effectively navigate uncertainty and discomfort is essential for leaders who want to grow their mindset, shift from panic to curiosity, and show up as their best selves for their team.


    In this episode, take a deep dive into the psychology of change with Anne Bonney, a certified speaking professional, leadership expert, and TEDx speaker who specializes in helping leaders navigate change. She covers topics like how leaders can shift their mindset to thrive in uncertainty, how to manage the fear of the unknown, and why understanding the human brain's reaction to change is key to effective leadership.


    2:10 – Our brains react to uncertainty by triggering fear in the amygdala, but we can contradict this by shifting our thinking into the prefrontal cortex
    5:35 – To cultivate curiosity and self-awareness, leaders need to embrace discomfort and aversion
    7:30 – Practice getting out of your comfort zone with small, low-risk actions
    10:00 – In moments of stress or uncertainty, take a pause
    12:45 – With trust-based leadership, you can attract and retain Gen Z talent
    16:20 – Gen Z thinks differently than other generations, so you may need to shift your thinking to meet their needs
    19:15 – In times of changes, leaders need to be self-aware
    21:30 – You must model the behavior you want to see in your team

    Connect with Anne Bonney
    Visit her website
    Listen to her podcast
    Listen to her Tedx Talk
    Connect on LinkedIn

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    22 m
  • 154 Break the Blame Cycle: Approaches to Solving Problems with Maggie Harlow
    Oct 15 2025

    If you want to change your results, you need to change your approach. These words of wisdom come from Maggie Harlow, the co-owner of Signarama Downtown in Louisville, Kentucky. With years of experience in the custom sign manufacturing industry, Maggie doesn't just talk about leadership—she lives it. She's also a keynote speaker and speaks on a range of topics, including visionary leadership, gratitude, and finding new approaches to problem-solving.


    In this episode, Maggie shares more about her background in the sign industry and offers practical, transformative insights on what it really takes to balance quality, speed, and culture in a high-mix, low-volume environment.


    3:06 – In high-stress environments, creativity and craftsmanship keep people engaged
    6:08 – It is important to have communications between all departments
    7:00 – When systemic issues occur, remember that it may be a focus issue, not a people problem
    8:14 – Quality is the most important thing
    9:17 – As a leader, if you want something to improve or change, you need to bring it to your team's attention
    10:28 – When leadership is present on the shop floor, it shifts perception
    11:41 – To get sales and production to truly collaborate, you may need a cultural shift
    13:09 – To find healthy balances between departments, have honest conversations
    14:35 – Focus on ownership, not blame
    15:26 – When breakdowns occur, it's often because team members don't understand each other's realities
    17:44 – Give your team space to try, fail, and grow within safe boundaries
    20:00 – For honest problem-solving, assume everyone is doing their best


    Connect with Maggie Harlow
    Find her on LinkedIn
    Visit her speaking website
    Learn more about Signarama Downtown

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    23 m
  • 153 Closing the Generational Gap: What Manufacturing Leaders Must Get Right Now with Michelle McCullough
    Oct 1 2025

    When your workplace includes baby boomers, Gen X, millennials, and Gen Z employees, it can seem impossible to keep everyone happy and fulfilled. In a multigenerational workplace, can you really create an environment where everyone feels supported, valued, and motivated?


    It is possible—and in this episode of Mindfulness Manufacturing, guest Michelle McCullough provides the insights and tools you need to drive engagement, trust, and emotional well-being across all generations. Michelle is a nationally recognized speaker, leadership expert, and workplace culture expert and has spent years researching how leaders can build more resilient, connected, and productive teams.


    In this episode, Michelle shares key insights from her latest research, including how trust, support, and human connection can radically transform retention and performance on the shop floor. This episode will challenge you to think differently about what your team really needs.


    2:50 – Emotional intelligence is especially important in a high-pressure industry like manufacturing
    4:10 – Gen Z crave connection, purpose, and mental well-being in the workplace
    6:30 – Older generations tend to prioritize stability, while younger generations want social connection
    8:00 – When employees understand the impact of their work, they feel more connected and motivated
    9:50 – Show an interest in your team member's lives outside of work
    11:00 – Understand that different generations have different motivations
    21:00 – Team building exercises can improve cohesion and morale
    23:10 – Happiness and resilience training can improve mental health and team connection
    24:15 – You should also understanding gender gaps in the workplace
    27:50 - When trust is broken, it can be rebuilt through intentional actions like growth, vulnerability, and transparent communication.
    29:00 - Employees are more likely to stay and be engaged when they feel supported and understood by their leaders.


    Connect with Michelle McCullough
    Visit her website
    Follow @SpeakMichelle on social media

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    27 m
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