Episodios

  • Get Across the Finish Line - Everything Matters
    Sep 25 2025
    In the latest episode of the Mid Central Proud podcast, host Jesus Garcia discussed key points from the recent Sr. Director & Above call, which was led by CEO & Chairman, Dennis Mathew. With a major goal of ending the year at the peak of their success, they stress the importance of every action taken by their team. Emphasizing a relentless push forward, they aim to tackle any obstacle in their way, be it acquiring a new customer or maintaining a current one. They've implemented aggressive offers and incentives in an attempt to maximize every opportunity, large or small, and are pushing for a strong end to the year, all while celebrating their unity as 'One Optimum'.
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    2 m
  • Mid Central Priorities for the Second Half of 2025
    Aug 3 2025
    In the latest episode of the Mid Central Proud podcast, host Jesus Garcia takes listeners through the company's vision and strategic focal points for the second half of the 2025 fiscal year. The episode delves into the four crucial pillars of Growth, Operational Excellence, Community Engagement, and People Development. The Growth pillar emphasizes deepening customer loyalty, market expansion and providing cutting-edge internet speeds. Under Operational Excellence, Garcia highlights the integration of sales teams, maximizing investment returns and reducing customer churn. Community Engagement focuses on staff expansion, brand awareness campaigns and strengthening relationships with local entities. Finally, the People Development pillar underscores leadership development, employee engagement and educational benefits for employees. Each component aims to facilitate both financial performance and sustainable stakeholder relationships for success in 2025.
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    4 m
  • Training Reminders and Insights - Optimum Elevates Series
    Jul 29 2025
    In this episode of the Mid Central Proud podcast, Jesus Garcia prepares listeners for an upcoming in-person training session in Lake Charles. The podcast covers logistics, dress code, and business etiquette for the event. It is highlighted that the training will be a tech-free environment conducive to open discussions. The program of the day includes valuable insights into key business topics like EBITA (Earnings Before Interest, Taxes, and Amortization), and sales metrics such as Gross Adds and Net Adds. The latter are two vital parameters setting the company’s targets for customer acquisition and retention, with a particular focus laid on expansion of the mobile line business. Jesus concludes the episode by expressing anticipation for the meeting and reminding listeners to check the show notes for further information.
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    3 m
  • Leadership At Its Finest - Optimum Elevates Series
    Jul 17 2025
    The Mid Central Proud podcast's recent episode, hosted by Jesus Garcia, focused on introducing 'The Optimum Elevate Series,' a leadership development program specifically designed for supervisors and above. Garcia explains the two-phased leadership training scheduled to take place at the Mid Central Optimum Regional Office in Lake Charles, Louisiana. The first phase, set on July 31st, aims to establish leadership accountability, centered on enterprise goals, leadership responsibility, clear communication, and prioritization based on Level 5 Leadership principles. Moving onto the second phase, due on October 23rd, equips leaders with a deeper understanding of business fundamentals, including financial, technical, and digital literacy, strategic thinking, decision-making, and problem-solving. Garcia encourages feedback and queries, teasing further informative episodes to come.
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    2 m