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In this episode of Manners and Other Matters, Louise Percy explores the fascinating differences in communication and etiquette across the generations and addresses the evolving standards around workplace professionalism, RSVPs, punctuality, social courtesies, and what constitutes politeness in the modern era.

Whether it’s a blunt email or a missed invitation reply, understanding these shifting norms is key to bridging the etiquette divide. Louise welcomes her school friend and renowned HR executive, Hacy Tobias, to the podcast. Together, they discuss the evolving landscape of workplace communication across generations. With warmth, wisdom and wit, they talk about the nuances of professional presence, effective feedback, and the often-overlooked significance of punctuality, RSVPs and non-verbal cues. Whether you're managing teams, mentoring emerging professionals or navigating your own career path, this conversation is rich with insight and practical guidance.

SHOW NOTES: https://thepercyinstitute.com/episode-48-from-boomers-to-zoomers-etiquette-evolution-in-the-multigenerational-workplace/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
• Music by Josep Monter Martinez via ...

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In this elegant and thought-provoking episode, Louise Percy unpacks the modern tension between true personal elegance and the stylised, curated version of “elegance” popularised by social media. Drawing on her decades of experience, Louise explores what elegance really means from presence, poise and deportment to emotional regulation, dignity, and intention. Whether you’re seeking a more refined presence or questioning the allure of online aesthetics, this episode offers clarity, encouragement, and a grounded reminder that true elegance is a lived experience, not a luxury item.

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
• Music by Josep Monter Martinez via ...

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In this episode of Manners and Other Matters, Louise Percy is joined by the inspiring Natalie Love, a single mother of three and founder of a heart-led business designed to support women in creating lives they truly love. Together, they explore what it means to transition gracefully—from overwhelm to empowerment—and how resilience, rituals, and refined systems can transform daily chaos into confident, elegant action. With candid reflections, practical insights, and a heartfelt tone, this episode is a celebration of modern womanhood, elegant reinvention, and the power of starting again.

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
• Music by Josep Monter Martinez via ...

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In this episode of Manners and Other Matters, Louise Percy explores the evolving—and often perplexing—landscape of social etiquette for people aged from their 20s. From the nuances of texting and dating app interactions to more complex issues like ghosting, sexting, and catfishing, I take a considered and compassionate look at how good manners can still shine through in the fast-paced, often impersonal world of modern communication. With her signature elegance and warmth, Louise unpacks the "new normal" of connection, and offers thoughtful advice on how to uphold grace, clarity, and kindness in an age of swipes and screens.

Whether you're navigating online romance, digital boundaries, or post-date silence, this episode is your modern guide to behaving beautifully—even when things get complicated.

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
• Music by Josep Monter Martinez via ...

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In this episode of Manners and Other Matters, Louise Percy is joined by business communication coach and meeting specialist, David Julian Price, to explore how professional etiquette is deeply intertwined with the way we communicate—whether in meetings or informal moments at work. Together, they discuss the vital role that tone, timing, structure, and courtesy play in establishing a respectful and high-functioning business culture.

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I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
• Music by Josep Monter Martinez via ...

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In this thought-provoking episode of Manners and Other Matters, host Louise Percy discusses the evolving landscape of corporate etiquette, a topic that has gained new relevance in the wake of recent global changes. As workplaces adapt to remote work and digital communication, the traditional rules of professional conduct are being redefined. Louise offers invaluable insights and practical advice on maintaining professionalism while fostering respectful interactions in today's corporate world.

From the nuances of virtual meeting decorum to the art of providing constructive feedback, this episode addresses the pressing questions faced by professionals at all levels. Louise explores the concept of professional presence, highlighting its importance in making lasting impressions and navigating the digital age with confidence and poise.

Listeners will learn about the significance of setting boundaries in an 'always on' work culture, the delicate balance of formality and informality in workplace dynamics, and the essential skills for giving and receiving feedback gracefully. Additionally, Louise shares tips for excelling in larger social settings like business dinners and networking events, ensuring that attendees leave a polished impression.

Join Louise as she guides you through the intricacies of modern corporate etiquette, encouraging a culture of respect, trust, and ease in professional environments. This episode is a must-listen for anyone looking to enhance their corporate presence with authenticity and integrity.

SHOW NOTES

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
• Music by Josep Monter Martinez via ...

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In this enriching episode of Manners and Other Matters, Louise Percy is joined by the remarkable Dr. Fernanda de Silva Tatley—a molecular microbiologist, artist, and founder of a pioneering botanical skincare company based in New Zealand. Together, they explore the deeper meaning of elegance, the emotional and energetic power of skincare, and how self-care can become an intentional act of wellbeing and gratitude.

This conversation invites listeners to reframe skincare not as a superficial beauty ritual, but as a daily opportunity to nurture body, mind, and spirit. Dr. Tatley shares the story behind her brand, her commitment to vegan and sustainable ingredients, and the neuroscience of self-care. Her philosophy? True elegance is authenticity—aging with grace, embracing simplicity, and making mindful choices that honour our wellbeing.

Whether you're passionate about skincare, interested in natural living, or simply seeking a more gracious way to treat yourself, this episode is a nourishing listen.

SHOW NOTES: https://thepercyinstitute.com/episode42/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
• Music by Josep Monter Martinez via ...

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Discover the life-changing potential of modern etiquette in today’s episode of Manners and Other Matters. Host Louise Percy offers an exclusive behind-the-scenes glimpse into her acclaimed one-day Modern Etiquette and Manners Course, designed for individuals of all backgrounds seeking greater confidence, poise, and elegant living. Whether you are stepping into new social circles, re-entering the professional world, or simply refining your personal presence, this course promises practical skills, warm connection, and lasting transformation. Join Louise as she shares how contemporary etiquette is less about perfection and more about authenticity, kindness, and confidence.

SHOW NOTES: https://thepercyinstitute.com/episode-41-mastering-modern-manners-your-invitation-to-a-more-confident-and-elegant-life/

I'd love to hear from you. Please leave your comments, or ask me any questions here: https://thepercyinstitute.com/contact/

Join Louise in the pursuit of a more elegant life, and be sure to visit her website thepercyinstitute.com for more ideas and inspiration. Follow @thepercyinstitute on Instagram and Facebook, and join the Facebook Group, The Elegance Club for exclusive offers and insights.

Resources and links:

• The Percy Institute website: https://thepercyinstitute.com/
• The Elegance Club Facebook Group: https://www.facebook.com/groups/thepercyinstitute
• The Percy Institute Instagram: https://www.instagram.com/thepercyinstitute/
• The Percy Institute Facebook: https://www.facebook.com/ThePercyInstitute
• Louise Percy LinkedIn: https://www.linkedin.com/in/louise-percy-01866510/
• Music by Josep Monter Martinez via ...