Never recover alone - Servosity co-managed backup and recovery ►► https://bit.ly/4lh8HUv

What if offshoring wasn’t just about saving your MSP money—but about transforming your team, your time, and your entire business?

In this powerful episode, Peter Bell shares how offshoring redefined everything inside his MSP. From reducing burnout to increasing profit margins, Peter proves that offshoring—done right—can change lives. With an average tenure of 17 years and a “profit-first” mindset (over MRR and ARR), this is a must-listen for growth-minded MSPs ready to scale while keeping their team happy and sane.

Chapters:
0:00 - Intro
1:25 - Starting his MSP
14:25 - Why MSPs often overlook profitability
23:38 - How offshoring completely changed his MSP
53:20 - Buying back his team
1:05:01 - MSP Titan Questions

Connect more with Damien and Peter:
Damien: https://www.linkedin.com/in/dstevens
Peter: https://www.linkedin.com/in/tgt-pete/

📺 Watch on YT: https://www.youtube.com/@mspmindset

Never recover alone - Servosity co-managed backup and recovery ►► https://bit.ly/4lh8HUv

Is niching right for your MSP—or a recipe for regret? Jeff Borrello ran a successful, $9M MSP for decades as a generalist. Then, after 30 years in business, he made the bold decision to niche into manufacturing. What followed was hard-earned clarity, uncomfortable transitions, and surprising traction.

In this episode, Jeff walks us through the entire niching journey—from letting go of medical clients, selling off $1M in revenue, and choosing an industry they knew little about. Whether you’re niching now or thinking about it, this episode shows what it really looks like behind the scenes.

Chapters:
0:00 - Intro
1:09 - Starting his MSP
5:00 - Where they're at now
10:03 - How they grew to $9M
15:15 - Their decision to niche and what that's looked like
48:53 - The importance of culture at his MSP
58:12 - MSP Titan Questions

Connect more with Damien and Jeff:
Damien: https://www.linkedin.com/in/dstevens
Jeff: https://www.linkedin.com/company/andromeda-technology/

📺 Watch on YT: https://www.youtube.com/@mspmindset

Never recover alone again - Servosity co-managed backup and recovery ►► https://bit.ly/4lh8HUv

10 to 15 sales meetings—every week? Hector Ortiz’s MSP is doing it, and he shares exactly how.

In this episode, we dive into Hector’s cold-call driven growth strategy that consistently delivers new logo business. From building a rock-solid lead list to hiring the right inside sales team, Hector breaks down how his company created a repeatable outbound system that converts. And he's doing it all in the ultra competitive NYC market... If you’re struggling with sales or relying too much on referrals, this episode is for you.

Chapters:
0:00 - Intro
1:17 - Starting Dega Systems
10:28 - Insane growth the past 4 years and how
25:23 - Standing out in a competitive market (NYC)
34:42 - Building the team
38:09 - Learning the importance of process
41:39 - The importance of their vertical
45:37 - MSP Titan Questions

Connect more with Damien and Hector:
Damien: https://www.linkedin.com/in/dstevens
Hector: https://www.linkedin.com/in/hector-ortiz-03998a/

📺 Watch on YT: https://www.youtube.com/@mspmindset