Episodios

  • Encore Leading with Gratitude - Chester Elton
    Jul 4 2022
    After surveying more than one million employees at a wide range of companies, New York Times bestselling authors Adrian Gostick and Chester Elton found that gratitude—when done right—is the easiest, fastest, cheapest way that managers can boost performance and employee engagement. Yet it’s also one of the most misunderstood and misapplied skills in business. Gostick and Elton solve the mystery of this “gratitude gap” in their new book LEADING WITH GRATITUDE: Eight Leadership Practices for Extraordinary Business Results (March 3, 2020; HarperBusiness). Their research shows that very few bosses intentionally bully. The problem is usually misperception or lack of awareness. These leaders have no idea how hard their people work, what challenges they face, or how much they would benefit from sincere and explicit gratitude. They also don’t know how to show gratitude effectively or sincerely.
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    53 m
  • Mastering Your Emotions with Emotional Brilliance
    Jun 6 2022
    Today we have more intense emotions and a sense of overwhelm causing all of us stress. Leaders are dealing with so much more than they have in the past. Stress in America study tells us 47% of people are experiencing Anxiety, 44% are sad, 39% are angry, while 75% of us feel we could use more emotional support. For much of that support, they are turning to their leaders who now need more counseling and coaching skills. What are they and we to do with this abundance of emotions and feelings? Today Drs. Greenberg and Nadler will take a deeper look at how you manage these feelings. In our Emotional Brilliance book, we presented a model of dealing with them called NAME. Notice and Name, Accept, Manage and Express. We will look at the M for Manage, Managing your thoughts and actions which will help regulate these feelings. What is causing the most stress today from a recent American Psychological Association study is: • Inflation (e.g., gas prices, energy bills, grocery costs): 87% • Supply chain issues: 81% • Global uncertainty: 81% • Potential retaliation from Russia (e.g., cyberattacks, nuclear threats): 80% • Russian invasion of Ukraine: 80% For more leadership tools go to: www.emotionalbrilliance.com
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    55 m
  • Renew, Reorient, and Rewire Your Focus
    Jan 11 2021
    The first full week of the New Year has sent all of us spinning with the unthinkable DC riots and the breaking in of the Capital with our leaders hiding for their life in lockdown. Government officials have called it an “unprecedented terrorist attack.” Five people have died and many people are in disbelief that this is happening in the United States. What are some of the key virtues leaders can renew to center themselves and their direct reports and their organizations? We always say the leader is the “emotional thermostat” for others. How do you reset yourself so the temperature, culture, and environment can regulate to deal with external chaos, a pandemic on fire, and the uncertainties of your people? As a leader what do we know about the behaviors and values that leaders can use to navigate the most trying time for most of us in our careers. Emotions are teeming for all of us and your people are relying on you for some sanity and hope.
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    55 m
  • Encore: EQ Expert Speaks - Dr. Dana C. Ackley
    Jan 6 2020
    Dr Ackley is a leader in using Emotional Intelligence with Executives. He has created one of the first programs to help coaches and leaders utilize the EQi and has documented tools and strategies to raise EQ.He received his doctorate in Psychology from the Florida State University in 1973. His services include executive coaching, group coaching, leadership skill assessment, the development and improvement of leadership teams, and helping organizations create solutions to longstanding, intractable organizational problems. He is a sought after program developer, presenter, and facilitator, skilled in listening for what matters, organizing, troubleshooting, problem solving, and conflict resolution. Dr. Ackley helps senior executives build the skills needed for success, including constructive influence, political savvy, negotiating, breaking down silos, emotional intelligence, and reframing issues to reveal unexpected solutions.
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    54 m
  • Encore: Positive Psychology in Coaching with Dr. Sandra Foster
    Sep 16 2019
    Sandra L. Foster, PhD is coauthor with Jeffrey E. Auerbach, PhD Positive Psychology in Coaching: Applying Science to Executive and Personal Coaching and will discuss some the findings and best practices. Dr. Foster combines research-based methods and insightful understanding of individual behavior in an organizational context with a strong focus on business results. She is dedicated to assisting women and emerging leaders from non-traditional backgrounds or born abroad in enhancing their effectiveness and self-knowledge. Extensive cross-cultural experience with companies based in Germany, Finland, Switzerland, Russia, Italy, and Belgium. Her work on trust building and communication helps transform the interactions among those in organizations. She is the founder of Success at Work focusing on Coaching for sales professionals and business leaders to develop resilience and to optimize their skills to thrive in a challenging economy.
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    57 m
  • The Empathy Advantage
    Jul 21 2025

    Chris Shipley has documented, influenced, and predicted the impact of technology on business and society for more than 30 years. As a journalist, she covered the tech industry for leading publishing companies. As an analyst, she identified innovative startups and gave them a stage to launch their market-making products. As a catalyst, she has advised hundreds of early-stage companies on positioning, business modeling, and innovation practices.

    Chris began her career at Ziff-Davis, where she worked as a writer and editor for 12 years before joining International Data Group (IDG) to lead DEMO. Chris has co-founded three companies, including the startup media and consulting firm Guidewire Labs. She spent the 2013-14 academic year as a Fellow at the Donald W. Reynolds Journalism Institute at the University of Missouri in where she explored and developed best practices for journalist conducting real-time journalism. The following year, she joined MIT to launch Solve, an initiative to bring together the best thinking to address some of the world’s most intractable problems. Currently, she consults and collaborates with emerging companies and their leadership teams to build high-performance teams that innovate at startup speed.

    Her work has won numerous citations, including the prestigious SVForum Visionary Award in 2010. She sits on the governing and advisory boards of a number of high-impact early stage companies. Chris holds BA degrees in Literature and Communication Arts from Allegheny College in Meadville, Pennsylvania.

    Today, Chris focuses her work on the human and organizational challenges in the face of technology-and economically-driven disruption. https://www.cshipley.com/

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    54 m
  • Managing Our Minds: Before We Manage People
    Jul 14 2025

    Studies have found that 40-60% of high-performing employees fail or underperform when appointed as managers within their first two years on the job. Such situations are costly for both the managers who fear demotions or lose out on salary increases and promotions, as well as the organizations that lose talent and productivity.

    The cause of this high rate of failure is due to the vast majority of new managers never receiving the leadership training they desperately need to succeed in their role.

    Ramona Shaw runs The Leadership Accelerator, a 12-week program that coaches first-time managers to become confident and competent leaders who deliver results and who people love to work with.

    Through the program, she has helped hundreds of new managers at startups and leading companies — including Google, Twitch, Asana, Lionsgate, and Dropbox — successfully transition into leadership roles.

    Before becoming a leadership coach, Ramona worked at Partners Group, a global private markets firm with $127B in assets under management and over 1,500 professionals across 20 offices worldwide.

    At the firm, Ramona moved from a Junior Financial Analyst to Vice President in under six years.

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    54 m
  • The New Rules of Influence: How to Authentically Build Trust, Drive change, And Make an Impact
    Jul 7 2025

    Lida Citroën, author of THE NEW RULES OF INFLUENCE: How To Authentically Build Trust, Drive Change, And Make An Impact, is an award-winning branding and reputation management expert who designs and enhances the identities of executives, entrepreneurs, and thought leaders globally. As CEO and founder of LIDA360, LLC, Citroën is sought-after for her knowledge of personal brand development, reputation management, leadership communication, and online positioning.

    As a professional keynote speaker and presenter, Citroën’s popular TEDx talk and multiple courses on LinkedIn Learning showcase her empowering delivery style and message. She regularly presents business workshops on reputation management, personal branding, executive presence, leadership communication, and using social media to self-promote, helping employees and leaders build a personal brand that supports the business.

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    1 h y 5 m