Can good content design mean the difference between life and death? Ray Newman (CGI) explains why health is different, how saying "poo" could save a life, and how to reduce your users' cognitive load when designing your service or app. Ray also talks about how to adopt a trauma-informed approach, and where to get gold standard design advice.

Mentioned in this episode:

Pee and Poo and the Language of Health

UK Goverment Design Principles

NHS Standards for Digital Health Content

Trauma-Informed Design

Rachel Edwards

Miriam Vaswani

Dr Paul Jewell (Assuric) provides practical advice for developers looking to balance patient safety with cutting edge innovation.

Join us as we delve into the evolving UK landscape of regulation for AI and LLMs, and what innovators should be doing to prepare.

Links to guidance and regulation mentioned in the show:

Medical Device Definition from the MHRA

How to tell if your product is a medical device (MHRA)

MHRA guidance on digital mental health technologies

MDR 2002

EUMDR 2021

Sign up to the LEAP Digital Health Hub mailing list here

Produced by Karen Louise Dawe PhD and Emily Nielsen PhD