What if a life-saving medical breakthrough could teach us how to heal broken businesses systems? That’s the spark of this conversation with Hanna Bauer, whose childhood struggle with a dangerous heart arrhythmia led to a pioneering catheter ablation—and later inspired a powerful framework for organizational change. Hanna shares "I was the first child to undergo the procedure, which has since saved thousands of others” The surgery didn’t just restore her rhythm; it offered a blueprint for leaders: clear the noise, create a pathway, and let healthy energy flow.

We explore how Hanna translates that lifesaving experience into practical tools for executives and founders under pressure. She walks us through her HEART values—Hope, Empowerment, Accountability, Results, Trust—and how they underpin cultures that learn fast without fear. Then we dive into BEAT, a personal rhythm for alignment (Believe, Engage, Act, Transform) and CORE, an organizational growth cycle (Cultivate, Optimize, Reach, Elevate) that marries purpose and process. If you’ve ever wondered how to scale without burning out your team—or how to prune the work that drains momentum—this playbook is refreshingly clear.

Hanna also opens the curtain on Baldrige Excellence, a whole-system lens that helps leaders map seven interdependent business systems and close the gaps between siloed metrics. We talk about AI as an amplifier of time and insight—useful for surfacing buried documents, synthesizing surveys, and freeing humans to coach, design, and decide. Along the way, we hit real-world hurdles: resisting shiny objects, building psychological safety, capturing failure learnings, and staying consistent when results lag. Her simple, repeatable habits—like box breathing and weekly mini shifts—show how hope becomes a practical catalyst, not a poster on a wall.

Resources for this episode:

• https://heartnomics.com/about/#FullBio
• https://www.heartnomics.com/
• https://www.youtube.com/@heartnomics
• https://www.linkedin.com/in/bauerhanna/

The price of a ticket tells a bigger story—and Tommy D is here to pull back the curtain. From a kid throwing house parties to the promoter behind packed midweek rooms and an award-winning club sound, his path was set for festivals at the Meadowlands. Then came a meeting that changed everything. Tommy recounts how a dominant player, he alleges, used its grip on talent, venues, and ticketing to force an ultimatum. He says the fallout didn’t just hit his business; it hit artists’ paychecks and fans’ wallets—and reshaped the live events market.

We go deep on how consolidation affects creativity, artist development, and the price you pay at checkout. Tommy lays out his case against hidden “rebates,” why artists often don’t see the true costs attributed to their shows, and how those expenses push ticket prices higher. He argues that when one company controls routing, rooms, and rails, new ideas struggle to breathe. The ripple effect is real: fewer choices for fans, slower growth for emerging acts, and a fragile local scene.

This conversation also maps a way forward. We explore practical reforms—transparent accounting, structural separation of ticketing and promotion, and real competition across markets—so artists can choose their partners and fans can choose where they buy. Tommy shares the grit behind a 15-year legal fight heading to a rare jury trial, the personal toll and motivation that keep him going, and why AI can draft assets but can’t replace human passion on a dance floor. If you care about fair prices, independent culture, and the future of live music, you’ll find substance and urgency here.

Stay connected for updates and resources to speak up where it counts. If this resonates, follow the show, share with a friend who loves live music, and leave a review to help others find it. Your voice—and your vote—can move this conversation from complaint to change.

Resources for this episode:

• https://www.tommydjuiceentertainment.com/
• Contact: mediajuiceentertainment@gmail.com
• https://www.gruffalo.com/

The ground is shifting faster than our old rulebook can keep up, and pretending we can project-manage our way to certainty only makes us brittle. Today we sit down with author, activist, and leadership coach Jillian Reilley to unpack why lasting transformation starts with self-permission rather than big budgets, and how a life built on small, intentional experiments can outperform the grand five-year plan.

Jillian’s story begins in post-apartheid Africa, where hope and hardship lived side by side. Those years taught her a hard lesson: institutions can fund programs, but they can’t grant consent. Whether it’s international aid or a corporate change initiative, the real turning point happens in private—within families, teams, and the inner conversation we have with ourselves. That insight powers her new book, The Ten Permissions, a provocative set of invitations designed to help us navigate a fluid world: Go Astray to shed linear myths, Think Small to iterate like a pro, and Feel Your Way to move beyond over-analysis and into embodied action.

We dive into AI anxiety and name the uncomfortable truth: if your value is repeatable, a machine will eventually do it. The way forward isn’t fear; it’s accelerated human learning—curiosity, sense-making, creativity, and connection. Jillian shares practical rituals that keep you grounded under pressure, from walking and breathwork to micro-steps that silence the inner critic through momentum. We also talk about education’s urgent update, shifting from memorizing facts to practicing navigation skills so young people can thrive in ambiguity.

If you’ve felt “off-script” lately, this conversation will feel like both validation and a roadmap. You’ll leave with language for what you’re experiencing, permission to play a different game, and concrete ways to build a career and life that adapt as fast as the world does.

Resources from this episode:

• https://www.linkedin.com/in/jillianreilly/
• https://tenpermissions.com/
• https://tenpermissions.com/ten-permissions-quick-guide.pdf
• https://tenpermissions.com/book
• Vain Aid: Jillian Reilly at TEDxCapeTown