Episodios

  • People, Performance & Process: Leadership Lessons for Construction Owners

    People, Performance & Process: Leadership Lessons for Construction Owners
    Mar 10 2026
    Welcome to Episode 105 of I’m The Gaffer 👷‍♂️Gavin Coyle is joined by Michaela Anderson, Founder of LoyaltyOps™, to explore one of the biggest challenges facing construction businesses today: people, performance, process, and communication.As companies grow, most owners focus on the visible side of growth — sales, marketing, leads, and winning more work. But what often gets overlooked is what happens inside the business once that growth arrives.Michaela shares why so many companies struggle to scale, why communication standards matter more than most leaders realise, and how purpose, accountability, and clear expectations can transform team performance.This conversation is especially valuable for construction business owners, small to mid-sized companies, and leaders trying to build stronger teams without losing control of the business.We cover:– Why operations break growing companies– Michaela’s background in scaling businesses– The leadership dynamic behind LoyaltyOps™– Why younger workers think differently about work– The communication problems causing friction in teams– Why empathy matters in leadership– The hiring mistakes small businesses often make– Why purpose is essential for attracting and keeping great people– The role of planning in building a business that lasts– A simple flywheel for communication, accountability and improvement– Why culture should be seen as performance– How leaders can set clear standards across the businessSponsored by Hustro.com – the simplest construction management software.Hustro.com – 75% less time on inspections & reportsStart and claim 2 months free using “GAVIN” code → https://hustro.com/gavinEpisode Highlights (Timestamps / Chapters)00:16 Podcast sponsor: Hustro.com00:26 Why growth breaks without operations00:52 Intro: Gavin Coyle + Michaela Anderson03:40 Michaela’s background in marketing and transformational growth04:13 The real bottleneck in scaling companies04:31 The birth of LoyaltyOps™04:41 Michaela’s husband’s Special Forces background06:09 High performance, psychology and leadership styles06:48 Are younger workers really less resilient?08:09 The biggest challenge in teams: communication09:39 Performance vs money: what leaders over-focus on10:05 Why empathy matters in leadership10:46 “A good shepherd smells like sheep”10:50 Why construction owners struggle to attract labour11:47 The hiring myth small businesses believe12:17 What great people actually want from work13:14 Why sustainability and long-term thinking matter14:04 Why purpose is essential for attracting talent14:29 The “clear intent” framework15:47 Why so many businesses still have no real plan17:03 A business plan vs a job you work forever18:23 The pros and cons of an agile contractor-based business19:16 Why loyalty is a two-way street20:27 Why some owners resist change21:01 Michaela’s four-step flywheel24:15 Podcast sponsor: Hustro.com25:00 What happens when systems are broken26:38 Policies vs standards: what companies miss27:26 A simple one-page source of truth27:47 Why most core values are useless28:33 How language shapes behavior28:49 Using catchphrases and heuristics to guide teams29:47 Turning values into real behaviors30:54 Culture as performance31:24 Why this process is easier than it sounds31:33 The mistake of turning culture into committee work32:15 Why systems must fit the business33:07 Leaders as amplifiers of culture34:46 How to create standards people can speak up in36:01 The problem with dominant old-school A players37:10 Why leadership must address toxic behavior directly38:07 Undercover Boss and the gap from leadership to the ground39:12 Why leaders need clarity on who they are and where they’re going40:30 Why chasing profit can distract from purpose41:53 How long implementation takes42:39 Why Michaela recommends 90-day sprints43:49 The kind of growth leaders can expect45:17 Curveball: Michaela’s international background46:13 Knowing what you know now…46:18 Michaela’s biggest life/business lesson47:01 Go-to destination: Disney cruises49:00 Book recommendation: Big Little Breakthroughs49:33 Favorite movie: The Princess Bride50:06 How to contact Michaela51:53 Final thoughts on contraction, resilience and opportunityConnect with Michaela AndersonLinkedin: https://www.linkedin.com/in/heymickeyanderson/ Website: https://loyaltyops.com/I’m The GafferI’m The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people — bringing insider insights, expert interviews, and actionable strategies to blueprint success in the building industry.Available on:Apple Podcasts: https://bit.ly/ImTheGafferSpotify: https://bit.ly/ImTheGafferSpotifyYouTube: /@imthegafferpodcastWebsite: https://www.imthegaffer.com/#ImTheGaffer #Construction #ConstructionBusiness #Leadership #TeamCulture #BusinessGrowth #Communication #ConstructionIndustry #SmallBusiness #PeoplePerformanceProcess #...
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    Aún no se conoce
  • Zoning Made Simple: How FutureLot Uses AI to Unlock ADU Builds

    Zoning Made Simple: How FutureLot Uses AI to Unlock ADU Builds
    Mar 3 2026
    Welcome to Episode 104 of I’m The Gaffer 👷‍♂️Gavin Coyle is joined by Avi Kaufman, Co-Founder and Chief Real Estate Officer of FutureLot, to unpack one of the most overlooked (and most expensive) parts of any build: zoning + pre-planning.Zoning bylaws can be 50 to 2,000 pages long, layered over decades, and different in every municipality. Avi explains how FutureLot is using AI (with human review) to turn that complexity into a fast, address-based feasibility read—so builders can qualify projects in minutes, not weeks, and spot red flags before trust (and budgets) get blown up.We cover:– Why zoning research is broken (and why it slows housing everywhere)– How AI can read bylaws + codes at scale (with a human review layer)– “Type in the address → get a report”: what builders actually see– Hazard layers that change the deal: wetlands, fire zones, sinkholes, slopes, etc.– Why builders win when they can have an intelligent first call with homeowners– The ADU opportunity: backyard cottages, infill, and “missing middle” housing– How faster qualification improves conversions + reduces costly surprises– What FutureLot is building next (zooming out to identify opportunity areas)– Pricing + who it’s for (builders first, homeowners can run a few reports free)Sponsored by Hustro.com – the simplest construction management software.Hustro.com – 75% less time on inspections & reportsStart and claim 2 months free using “GAVIN” code → https://hustro.com/gavinEpisode Highlights (Timestamps / Chapters)00:16 Podcast sponsor: Hustro.com00:27 The zoning reality: 50–2,000 page bylaws + 20k–30k municipalities01:03 AI + human review: how FutureLot creates an “early read” report01:29 Intro: Gavin Coyle + Avi Kaufman (FutureLot)02:20 What FutureLot helps answer: what you can build + key constraints03:04 Why projects fail: long planning cycles + missed details (surveys, permits)04:18 Avi’s background: army, real estate, business school, learning to code09:31 The lightbulb moment: housing access + ADUs (backyard cottages)10:05 The promise: “type your address” and get only the relevant rules11:36 What builders get: instant report + map + setbacks + hazard layers12:03 Builder advantage: smarter first call + faster trust + fewer surprises13:34 Who uses it most: ADU-focused builders (pipeline + qualification)15:51 Permit timelines: 30 days in some places, months in others17:29 Future vision: market-wide filters to find ADU-eligible lots18:03 Competition + positioning: granularity for “missing middle” projects29:22 Growth: current coverage + expansion plans33:46 Builder economics: saving 4–20 hours per lead qualification34:26 Pricing: starts at $199/month; 3 free reports available37:14 State government project teaser: ADU accelerator + pipeline insights38:05 Curveball: “Knowing what you know now…”38:19 Favorites: Back to the Future, Edge of Tomorrow; book recommendation41:06 How to contact Avi + FutureLotConnect with AviLinkedin: https://www.linkedin.com/in/avinkaufman/ Website: https://www.futurelot.com/Email: avi@futurelot.comI’m The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people—bringing insider insights, expert interviews, and actionable strategies to blueprint success in the building industry.Available on:Apple Podcasts: https://bit.ly/ImTheGafferSpotify: https://bit.ly/ImTheGafferSpotifyYouTube: /@imthegafferpodcastWebsite: https://www.imthegaffer.com/#ImTheGaffer #Construction #Zoning #PreConstruction #Feasibility #ADU #Housing #Builders #ConstructionBusiness #ProjectPlanning #Hustro
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    46 m
  • Stop Being the Bottleneck: Build a Construction Team That Runs Without You

    Stop Being the Bottleneck: Build a Construction Team That Runs Without You
    Feb 17 2026
    Welcome to Episode 103 of I’m The Gaffer 👷‍♂️Gavin Coyle is joined by Liz Chism, a construction coach and business expert, to break down how contractors can stop being the bottleneck and start building a business that runs with systems, standards, and the right hires.If you’re stuck doing everything, working insane hours, and feeling like quality will drop if you let go, then this episode gives you a practical roadmap to step into leadership and build a team that performs without you.We cover:Liz’s story: from 100-hour weeks to building a team that could run the businessThe first step before hiring: simplify your businessWhy “organizing clutter” is a band-aid (and what to do instead)The project audit: focusing on the 20% of jobs that drive 80% profit“Recapture + reallocate”: cutting waste to free cash fastWhy marketing agencies fail contractors and how to market smarterThe best first hire for small contractors: a Virtual AssistantHiring sequence: VA → Project Coordinator → Field Labor → Project ManagerWhy hiring managers too early creates friction (they end up managing you)Cost control: project managers owning job cost + KPIsSOPs that work: start with outcomes, then build the process backwardsLiz’s daily routine, leadership mindset, and long-term visionBook recommendation: The 6 Types of Working Genius + assessmentSponsored by Hustro.com – the simplest construction management software.Hustro.com – 75% less time on inspections & reportsStart and claim 2 months free using “GAVIN” code → https://hustro.com/gavinEpisode Highlights (Timestamps / Chapters)00:16 Podcast sponsor: Hustro.com01:04 Intro: Gavin Coyle + Liz Chism02:07 Liz’s background in construction + QuickBooks at 1402:46 Brewery journey + becoming the bottleneck03:42 100-hour weeks → learning to build a team04:31 Turning phone off for 2 weeks (test of systems + team)05:41 Where do we start? (not hiring first)06:28 Step 1: Simplify your business (Liz’s 5S framework)07:07 Project audit: which jobs are most profitable?08:07 “Say no more” + profit margin jump example08:31 Recapture + reallocate: cutting waste to free cash10:31 Gavin on marketing agency frustrations11:41 Liz: why most agencies waste money + how to market smarter13:21 Key hires in construction teams13:35 First hire: Virtual Assistant (admin leverage)14:29 VA cost breakdown + bonuses approach15:52 “$5/hour is illegal?” (context + fair pay by country)17:45 Next hire: Project Coordinator (coordination + client comms)18:46 Is the project coordinator virtual? (usually on-site)20:40 Follow-up example: VA = revenue growth opportunity22:05 Hiring shift: hire experts, not warm bodies24:41 Hustro.com sponsor segment25:26 Bookkeeper + forecasting importance26:08 Field labor and job-site admin role27:31 When to hire a project manager (after team foundation)29:38 Cost control: who owns job costing?30:20 PM + estimator alignment before sending estimates31:13 Weekly KPIs: on time + on budget accountability33:03 SOPs that work: start with outcomes, build backwards34:26 Subscribe + community message35:08 Trends Liz sees: 80% mindset, 20% tactics35:48 Video marketing + contractor camera confidence37:48 Social proof + posts showing up in AI search38:53 Liz’s book: “SOPs Suck”39:45 Day in the life: 4am routine + family + business41:38 Can the business run without Liz? (2026 goal)42:25 Liz’s plan: coaches + leadership focus43:48 Curveball: what would Liz do differently?44:40 Book recommendation: Six Types of Working Genius46:50 Assessment cost + why it matters47:32 How to contact Liz + website + socialsConnect with LizLinkedIn → https://www.linkedin.com/in/liz-chism-coaching/Website: https://lizchism.com/Instagram: https://www.instagram.com/liz_chism/I’m The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people—bringing insider insights, expert interviews, and actionable strategies to blueprint success in the building industry.Available on:Apple Podcasts: https://bit.ly/ImTheGafferSpotify: https://bit.ly/ImTheGafferSpotifyYouTube: /@imthegafferpodcastWebsite: https://www.imthegaffer.com/#ImTheGaffer #Construction #Leadership #ConstructionBusiness #ProjectManagement #ContractorLife #Operations #SOPs #ConstructionManagement #Hustro
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    53 m
  • Suicide Prevention in Construction: Building Psychologically Safe Workplaces

    Suicide Prevention in Construction: Building Psychologically Safe Workplaces
    Feb 10 2026

    Welcome to Episode 102 of I'm The Gaffer

    Gavin Coyle is joined by Darren Barden, Founder and CEO of iTalk MH Ltd, for a powerful and sensitive conversation on suicide prevention in construction and how businesses can build psychologically safe workplaces.

    If you’re a construction leader asking, “How do we spot the signs?” or “What can we actually do beyond awareness?” then this episode is a practical starting point.

    We cover:

    – Why Darren believes most suicides are preventable (and what that really means)

    – The concept of a psychologically safe site, like the cultural shift we saw in health and safety.

    – The real business impact: one suicide can cost ~£1M on a large site (shutdowns, absence, disruption)

    – Why awareness isn’t enough: “now it’s time for action”

    – Why one-off talks don’t work (and what sustained culture change looks like)

    – iTalk’s approach: working top-down + ground-up with leadership and teams

    – Tools like the Help Hub (Samaritans access, Shout text support, and vetted services)

    – Darren’s personal story: trauma, PTSD, depression, and how he found support.

    – The risks of mental health first aid without proper support for the first aiders themselves

    – The “small win” that can save lives: check in on your mates

    – Signs to watch: isolation, attendance patterns, mood changes, withdrawal from the group

    – Why this affects everyone in construction, from site teams to executives.

    Sponsored by Hustro.com – the simplest construction management software.

    Hustro.com – 75% less time on inspections & reports

    Start and claim 2 months free using “GAVIN” code → https://hustro.com/gavin


    Episode Highlights:

    00:00 Intro + Hustro sponsor

    01:18 Guest intro: Darren Barden (Founder & CEO, iTalk MH Ltd)

    01:50 Sensitive topic notice + Samaritans support reminder

    03:38 Can suicide be prevented in construction? Darren’s answer

    05:10 Prevention over cure + “psychologically safe workplace”

    08:31 The business risk: financial impact + mental health absenteeism

    09:47 UK stats + why construction figures are a “grey area”

    13:20 Why one-off awareness doesn’t work (sustained action matters)

    15:45 iTalk’s Help Hub + Shout text support + vetted specialist partners

    18:30 Darren’s personal story begins (trauma → PTSD → depression)

    26:20 Medication stigma + why early support matters

    28:05 Recognizing signs early + therapy support

    29:00 Mental Health First Aid: benefits + risks for the first aiders

    33:00 Spotting early signs in teams + “well-being grid” idea

    35:05 Workplace suicide prevention standards + learning without blame

    40:40 Key signals employers can watch for

    42:05 How to ask the hard question (suicidal thoughts) + why it saves lives

    48:45 One action to start this next week: “Check in on your mates”

    49:47 Knowing what you know now—what would you do differently?

    50:40 Book recommendation + Darren mentions writing his own book

    52:00 How to contact Darren + iTalk MH


    UK SUPPORT (SAMARITANS)

    If you’re struggling or feeling suicidal, Samaritans are available 24/7.

    📞 Call free: 116 123

    🌐 More ways to get help: https://www.samaritans.org/


    CONNECT WITH DARREN

    LinkedIn → https://www.linkedin.com/in/darren-barden-a6673156/

    Company Website → iTalk MH Ltd https://italkmh.com/


    I'm The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people—bringing insider insights, expert interviews, and actionable strategies to blueprint success in the building industry.


    I'm The Gaffer, available on

    Apple Podcasts: https://bit.ly/ImTheGaffer

    Spotify: https://bit.ly/ImTheGafferSpotify

    YouTube: / @imthegafferpodcast

    Website: https://www.imthegaffer.com/

    #ImTheGaffer #Construction #MentalHealth #SuicidePrevention #PsychologicalSafety #ConstructionLeadership #WorkplaceWellbeing #ConstructionPodcast
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    57 m
  • Healthcare Benefits for Construction Companies – How to Attract & Retain Top Talent with Strategic Health Plans

    Healthcare Benefits for Construction Companies – How to Attract & Retain Top Talent with Strategic Health Plans
    Jan 27 2026

    Welcome to Episode 101 of I'm The Gaffer

    Gavin Coyle talks healthcare strategy & employee benefits with Donovan Pyle – Founder & CEO of Health Compass Consulting, author of "Fixing Healthcare," and the expert who's helping construction companies save millions while delivering better care to their teams.

    If you're a construction owner wondering "How do I keep good employees?" or "Why is healthcare so expensive?" – this episode is your blueprint.


    We cover:

    – Why healthcare plans are your secret weapon for attracting and retaining talent in competitive labor markets

    – The rigged system: how brokers misalign incentives and make MORE when your costs go up

    – Donovan's journey from the music industry to healthcare consulting

    – The $4,000 per employee you're wasting on healthcare (25% of total spend is pure waste)

    – Pre-tax benefits advantages: why benefits beat salary increases dollar-for-dollar

    – Employee Benefits Voice: the survey tool that reveals what your team actually values

    – Pet insurance to concierge doctors: surprising benefits employees want

    – Building fiduciary committees for smarter healthcare governance

    – The shocking connection between employee turnover and workplace safety incidents

    – How to budget for benefits: $500-$3,000/month per employee explained

    – Free resources to optimize your healthcare plan and eliminate waste


    Sponsored by Hustro.com – the simplest construction management software.

    Hustro.com – 75% less time on inspections & reports

    Start and claim 2 months for free→ https://hustro.com/gavin


    Episode Highlights:

    00:00 Intro + Hustro sponsor

    00:26 “The Game Is Rigged” — why healthcare lacks transparency

    01:02 Welcome to the show + guest intro: Donovan Pyle

    02:20 Donovan’s journey: music → insurance → healthcare consulting

    04:40 Why healthcare plans matter in construction businesses

    05:25 Using benefits to attract & retain talent post-COVID

    06:20 The real cost of employee turnover

    07:10 Why benefits can outperform salary (tax advantage explained)

    08:21 Understanding what employees actually value

    10:18 Surprising benefits employees care about (pet insurance)

    11:35 Designing flexible benefits for diverse teams

    13:08 Global perspective: healthcare taxation & policy differences

    15:11 Why traditional brokers are misaligned

    16:20 Unbiased consulting model & fiduciary responsibility

    18:40 Hustro sponsor message (construction productivity)

    19:25 Healthcare transparency laws & disclosure requirements

    21:06 Hidden waste in employer health plans

    22:23 Role of HR, CFO & leadership in benefits...
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    45 m
  • Government Contracts: The Stable Revenue Stream Most Construction Businesses Ignore

    Government Contracts: The Stable Revenue Stream Most Construction Businesses Ignore
    Jan 20 2026

    Welcome to Episode I’m The Gaffer Gavin Coyle sits down with Melinda Colon expert in helping 6–7 figure businesses (and beyond) win government contracts globally.

    If you want consistent, stable revenue, guaranteed payments (as long as you price right), and a hedge against private-sector volatility, government contracts are the answer most construction owners overlook.

    We cover:

    Why government contracts = stability (not just “nice to have”)

    The 5-step Gavin Coyle sales strategy (prepare → target → strategize → submit → track)

    How to find buyers & register BEFORE the tender drops

    Why “no time to bid” is actually an opportunity (rebids & expressions of interest)

    Building relationships with procurement officers (no bribes needed!)

    The mindset shift: stop chasing → start positioning

    Melinda’s journey: corporate burnout → $5.79B+ in client wins

    Episode Highlights

    00:00 Intro + Hustro sponsor

    00:26 Melinda’s story – corporate burnout to full-time Gavin Coyle success

    04:43 Why winning a contract feels better than the money

    07:40 The 20–30% government revenue sweet spot

    13:18 Government contracts stimulate the economy – your piece is waiting

    17:43 Hustro.com mid-roll ad

    20:13 Money flow: follow the budget before it becomes a contract

    26:30 How to find the real buyer (procurement/purchasing contacts)

    31:18 Expressions of Interest – your unfair advantage

    36:50 The interview/presentation: speak to every person in the room

    43:27 Re-bids & “no one responded” = second chance

    50:13 Knowing what you know now… Melinda’s biggest regret

    52:09 Melinda’s fun fact + how to connect

    SPONSOR

    Hustro.com – 75% less time on inspections & reports

    Start free → https://hustro.com/gavin

    I'm The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people, offering insider insights, expert interviews, and actionable strategies to blueprint unprecedented success in the dynamic world of construction. Whether you are still ‘on the tools’, just getting started, a seasoned site manager focused on large-scale project management, or a fast-growth building industry entrepreneur/developer, this podcast is for you.

    Gavin's guests, ranging from influential thought leaders to boots-on-the-ground practitioners, share their stories, successes, and failures, and offer invaluable lessons and tips, allowing you to have a 360-degree view of the construction landscape. This podcast is a must-have shared learning space for any person looking to achieve success in the building industry.

    As a construction person, this podcast is your go-to source for navigating the complexities of the construction industry, where success is not just built; it's crafted with precision, passion, and the right knowledge.

    I’m The Gaffer, available on

    Apple → https://bit.ly/ImTheGaffer

    Spotify → https://bit.ly/ImTheGafferSpotify

    YouTube → https://www.youtube.com/@imthegafferpodcast

    Website → https://www.imthegaffer.com/

    #ImTheGaffer #constructionpodcast #construction #constructionbusiness #governmentcontracts #govcon #constructionrevenue #business #podcast #Construction #constructiontechnology
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    58 m
  • How Construction Can Attract the Next Generation (Before It’s Too Late)

    How Construction Can Attract the Next Generation (Before It’s Too Late)
    Jan 6 2026

    Welcome to Episode of I’m The Gaffer

    Gavin Coyle discusses talent attraction, culture & mental health in construction with Tom Prendergast, HSE Director UK at H&MV Engineering.

    If you’re struggling to find good people, keep them, or build a culture that doesn’t burn people out –this episode is your wake-up call.

    We cover:

    – Why schools & parents still push university over trades

    – The “Mayo Mafia” & Irish influence on UK construction

    – H&MV’s in-house academy – the conveyor belt of talent

    – Mental health, addiction & the nomadic lifestyle problem

    – Buddy systems, work-life balance & supporting the whole person

    – Celebrating unsung construction heroes

    – Why “get Paddy on the shovel” culture is dead

    – Tom’s journey: electrician → North Sea → HSE leader


    Sponsored by Hustro.com – the simplest construction management software


    Episode Highlights

    00:00 Intro + Hustro sponsor

    00:26 Innovative employee packages (virtual shares, financial coaching)

    03:22 Tom’s 30-year journey – apprentice to HSE Director

    05:34 Schools grading on university places = the real problem

    11:19 The nomadic lifestyle – the hidden mental health trigger

    17:43 Hustro.com mid-roll ad

    21:22 5-a-side football & house shares – fixing isolation on site

    28:23 Light duties & supporting the whole person

    36:31 Bucket list questions every leader should ask

    40:21 Seasons of life – why one-size-fits-all fails

    45:44 The power of mentoring & legacy

    51:16 Tom’s imposter syndrome story

    53:26 How to contact Tom


    CONNECT WITH TOM

    LinkedIn — https://www.linkedin.com/in/tom-prendergast-84927a18/

    Company— hmveng.ie


    Hustro.com – 75% less time on inspections & reports

    Start free → https://hustro.com/gavin


    I'm The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people, offering insider insights, expert interviews, and actionable strategies to blueprint unprecedented success in the dynamic world of construction. Whether you are still ‘on the tools’, just getting started, a seasoned site manager focused on large-scale project management, or a fast-growth building industry entrepreneur/developer, this podcast is for you.

    Gavin's guests, ranging from influential thought leaders to boots-on-the-ground practitioners, share their stories, successes, and failures, offering invaluable lessons and tips that provide a 360-degree view of the construction landscape. This podcast is a must-have shared learning space for any person looking to achieve success in the building industry.

    As a construction person, this podcast is your go-to source for navigating the complexities of the construction industry, where success is not just built; it's crafted with precision, passion, and the right knowledge.


    I’m The Gaffer, available on

    Apple https://bit.ly/ImTheGaffer

    Spotify https://bit.ly/ImTheGafferSpotify

    YouTube https://www.youtube.com/@imthegafferpodcast

    Website https://www.imthegaffer.com/


    #ImTheGaffer #constructionpodcast  #construction #constructionbusiness#business #podcast
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    59 m
  • How to Hire & Keep Great People in Construction (Even When Everyone Else Is Struggling)

    How to Hire & Keep Great People in Construction (Even When Everyone Else Is Struggling)
    Dec 30 2025
    Welcome to Episode of I’m The GafferGavin Coyle talks hiring, retention & culture with Traci Austin, the HR expert who builds high-performing teams for blue-collar businesses.If you’re tired of bad hires costing you time/money, rockstars leaving, or struggling to build a real team culture – this episode is your blueprint.We cover:– Why most contractors hire the wrong people (and how to stop it tomorrow)– The scorecard system that aligns behaviours, culture & skills– “Behaviours you allow” = your real company culture– Creative compensation beyond salary (without breaking the bank)– Light duties done right vs wrong– Holding people accountable without burning bridges– Seasons of life – why one-size-fits-all pay/packages fail– Traci’s free resources (links below)Sponsored by Hustro.com – the simplest construction management software on the planet.Episode Highlights00:00 Intro + Hustro sponsor00:26 Innovative employee deals (virtual shares, financial coaching)03:22 Traci’s journey – 24 years building HR for trades05:34 The scorecard that changes everything12:31 Culture = behaviours you allow (or don’t)17:43 Hustro.com mid-roll ad23:04 Creative packages beyond salary28:23 Light duties – good vs dangerous31:18 “Happy alumni” pathway – how to part ways well36:31 Seasons of life & personalized motivation40:21 Bucket list questions every leader should ask45:44 Traci’s free scorecard & tough talk blueprintCONNECT WITH TRACILinkedIn → Search “Traci Austin.”Website → elevatedtalentconsulting.comPodcast → The People Strategy PodcastSPONSORHustro.com – 75 % less time on inspections & reportsStart free → https://hustro.com/gavinI'm The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people, offering insider insights, expert interviews, and actionable strategies to blueprint unprecedented success in the dynamic world of construction. Whether you are still ‘on the tools’, just getting started, a seasoned site manager focused on large-scale project management, or a fast-growth building industry entrepreneur/developer, this podcast is for you.Gavin's guests, ranging from influential thought leaders to boots-on-the-ground practitioners, share their stories, successes, and failures, and offer invaluable lessons and tips, allowing you to have a 360-degree view of the construction landscape. This podcast is a must-have shared learning space for any person looking to achieve success in the building industry.As a construction person, this podcast is your go-to source for navigating the complexities of the construction industry, where success is not just built; it's crafted with precision, passion, and the right knowledge.I’m The Gaffer, available onApple https://bit.ly/ImTheGafferSpotify https://bit.ly/ImTheGafferSpotifyYouTube https://www.youtube.com/@imthegafferpodcastWebsite https://www.imthegaffer.com/#ImTheGaffer #constructionpodcast #construction #constructionbusiness #safetytips #business #podcast
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    54 m