I'm The Gaffer Podcast Por Gavin Coyle arte de portada

I'm The Gaffer

I'm The Gaffer

De: Gavin Coyle
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I'm The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people, offering insider insights, expert interviews, and actionable strategies to blueprint unprecedented success in the dynamic world of construction. Whether you are still ‘on the tools’, just getting started, a seasoned site manager focused on large-scale project management, or a fast-growth building industry entrepreneur/developer this podcast is for you. Gavin's guests, ranging from influential thought leaders to boots-on-the-ground practitioners, share their stories, successes and failures, and offer invaluable lessons and tips, allowing you to have a 360-degree view of the construction landscape. This podcast is a must have shared learning space for any person looking to achieve success in the building industry. As a construction person, this podcast is your go-to source for navigating the complexities of the construction industry where success is not just built; it's crafted with precision, passion, and the right knowledge.Copyright 2026 Gavin Coyle Economía Gestión Gestión y Liderazgo
Episodios
  • People, Performance & Process: Leadership Lessons for Construction Owners

    People, Performance & Process: Leadership Lessons for Construction Owners
    Mar 10 2026
    Welcome to Episode 105 of I’m The Gaffer 👷‍♂️Gavin Coyle is joined by Michaela Anderson, Founder of LoyaltyOps™, to explore one of the biggest challenges facing construction businesses today: people, performance, process, and communication.As companies grow, most owners focus on the visible side of growth — sales, marketing, leads, and winning more work. But what often gets overlooked is what happens inside the business once that growth arrives.Michaela shares why so many companies struggle to scale, why communication standards matter more than most leaders realise, and how purpose, accountability, and clear expectations can transform team performance.This conversation is especially valuable for construction business owners, small to mid-sized companies, and leaders trying to build stronger teams without losing control of the business.We cover:– Why operations break growing companies– Michaela’s background in scaling businesses– The leadership dynamic behind LoyaltyOps™– Why younger workers think differently about work– The communication problems causing friction in teams– Why empathy matters in leadership– The hiring mistakes small businesses often make– Why purpose is essential for attracting and keeping great people– The role of planning in building a business that lasts– A simple flywheel for communication, accountability and improvement– Why culture should be seen as performance– How leaders can set clear standards across the businessSponsored by Hustro.com – the simplest construction management software.Hustro.com – 75% less time on inspections & reportsStart and claim 2 months free using “GAVIN” code → https://hustro.com/gavinEpisode Highlights (Timestamps / Chapters)00:16 Podcast sponsor: Hustro.com00:26 Why growth breaks without operations00:52 Intro: Gavin Coyle + Michaela Anderson03:40 Michaela’s background in marketing and transformational growth04:13 The real bottleneck in scaling companies04:31 The birth of LoyaltyOps™04:41 Michaela’s husband’s Special Forces background06:09 High performance, psychology and leadership styles06:48 Are younger workers really less resilient?08:09 The biggest challenge in teams: communication09:39 Performance vs money: what leaders over-focus on10:05 Why empathy matters in leadership10:46 “A good shepherd smells like sheep”10:50 Why construction owners struggle to attract labour11:47 The hiring myth small businesses believe12:17 What great people actually want from work13:14 Why sustainability and long-term thinking matter14:04 Why purpose is essential for attracting talent14:29 The “clear intent” framework15:47 Why so many businesses still have no real plan17:03 A business plan vs a job you work forever18:23 The pros and cons of an agile contractor-based business19:16 Why loyalty is a two-way street20:27 Why some owners resist change21:01 Michaela’s four-step flywheel24:15 Podcast sponsor: Hustro.com25:00 What happens when systems are broken26:38 Policies vs standards: what companies miss27:26 A simple one-page source of truth27:47 Why most core values are useless28:33 How language shapes behavior28:49 Using catchphrases and heuristics to guide teams29:47 Turning values into real behaviors30:54 Culture as performance31:24 Why this process is easier than it sounds31:33 The mistake of turning culture into committee work32:15 Why systems must fit the business33:07 Leaders as amplifiers of culture34:46 How to create standards people can speak up in36:01 The problem with dominant old-school A players37:10 Why leadership must address toxic behavior directly38:07 Undercover Boss and the gap from leadership to the ground39:12 Why leaders need clarity on who they are and where they’re going40:30 Why chasing profit can distract from purpose41:53 How long implementation takes42:39 Why Michaela recommends 90-day sprints43:49 The kind of growth leaders can expect45:17 Curveball: Michaela’s international background46:13 Knowing what you know now…46:18 Michaela’s biggest life/business lesson47:01 Go-to destination: Disney cruises49:00 Book recommendation: Big Little Breakthroughs49:33 Favorite movie: The Princess Bride50:06 How to contact Michaela51:53 Final thoughts on contraction, resilience and opportunityConnect with Michaela AndersonLinkedin: https://www.linkedin.com/in/heymickeyanderson/ Website: https://loyaltyops.com/I’m The GafferI’m The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people — bringing insider insights, expert interviews, and actionable strategies to blueprint success in the building industry.Available on:Apple Podcasts: https://bit.ly/ImTheGafferSpotify: https://bit.ly/ImTheGafferSpotifyYouTube: /@imthegafferpodcastWebsite: https://www.imthegaffer.com/#ImTheGaffer #Construction #ConstructionBusiness #Leadership #TeamCulture #BusinessGrowth #Communication #ConstructionIndustry #SmallBusiness #PeoplePerformanceProcess #...
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  • Zoning Made Simple: How FutureLot Uses AI to Unlock ADU Builds

    Zoning Made Simple: How FutureLot Uses AI to Unlock ADU Builds
    Mar 3 2026
    Welcome to Episode 104 of I’m The Gaffer 👷‍♂️Gavin Coyle is joined by Avi Kaufman, Co-Founder and Chief Real Estate Officer of FutureLot, to unpack one of the most overlooked (and most expensive) parts of any build: zoning + pre-planning.Zoning bylaws can be 50 to 2,000 pages long, layered over decades, and different in every municipality. Avi explains how FutureLot is using AI (with human review) to turn that complexity into a fast, address-based feasibility read—so builders can qualify projects in minutes, not weeks, and spot red flags before trust (and budgets) get blown up.We cover:– Why zoning research is broken (and why it slows housing everywhere)– How AI can read bylaws + codes at scale (with a human review layer)– “Type in the address → get a report”: what builders actually see– Hazard layers that change the deal: wetlands, fire zones, sinkholes, slopes, etc.– Why builders win when they can have an intelligent first call with homeowners– The ADU opportunity: backyard cottages, infill, and “missing middle” housing– How faster qualification improves conversions + reduces costly surprises– What FutureLot is building next (zooming out to identify opportunity areas)– Pricing + who it’s for (builders first, homeowners can run a few reports free)Sponsored by Hustro.com – the simplest construction management software.Hustro.com – 75% less time on inspections & reportsStart and claim 2 months free using “GAVIN” code → https://hustro.com/gavinEpisode Highlights (Timestamps / Chapters)00:16 Podcast sponsor: Hustro.com00:27 The zoning reality: 50–2,000 page bylaws + 20k–30k municipalities01:03 AI + human review: how FutureLot creates an “early read” report01:29 Intro: Gavin Coyle + Avi Kaufman (FutureLot)02:20 What FutureLot helps answer: what you can build + key constraints03:04 Why projects fail: long planning cycles + missed details (surveys, permits)04:18 Avi’s background: army, real estate, business school, learning to code09:31 The lightbulb moment: housing access + ADUs (backyard cottages)10:05 The promise: “type your address” and get only the relevant rules11:36 What builders get: instant report + map + setbacks + hazard layers12:03 Builder advantage: smarter first call + faster trust + fewer surprises13:34 Who uses it most: ADU-focused builders (pipeline + qualification)15:51 Permit timelines: 30 days in some places, months in others17:29 Future vision: market-wide filters to find ADU-eligible lots18:03 Competition + positioning: granularity for “missing middle” projects29:22 Growth: current coverage + expansion plans33:46 Builder economics: saving 4–20 hours per lead qualification34:26 Pricing: starts at $199/month; 3 free reports available37:14 State government project teaser: ADU accelerator + pipeline insights38:05 Curveball: “Knowing what you know now…”38:19 Favorites: Back to the Future, Edge of Tomorrow; book recommendation41:06 How to contact Avi + FutureLotConnect with AviLinkedin: https://www.linkedin.com/in/avinkaufman/ Website: https://www.futurelot.com/Email: avi@futurelot.comI’m The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people—bringing insider insights, expert interviews, and actionable strategies to blueprint success in the building industry.Available on:Apple Podcasts: https://bit.ly/ImTheGafferSpotify: https://bit.ly/ImTheGafferSpotifyYouTube: /@imthegafferpodcastWebsite: https://www.imthegaffer.com/#ImTheGaffer #Construction #Zoning #PreConstruction #Feasibility #ADU #Housing #Builders #ConstructionBusiness #ProjectPlanning #Hustro
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    46 m
  • Stop Being the Bottleneck: Build a Construction Team That Runs Without You

    Stop Being the Bottleneck: Build a Construction Team That Runs Without You
    Feb 17 2026
    Welcome to Episode 103 of I’m The Gaffer 👷‍♂️Gavin Coyle is joined by Liz Chism, a construction coach and business expert, to break down how contractors can stop being the bottleneck and start building a business that runs with systems, standards, and the right hires.If you’re stuck doing everything, working insane hours, and feeling like quality will drop if you let go, then this episode gives you a practical roadmap to step into leadership and build a team that performs without you.We cover:Liz’s story: from 100-hour weeks to building a team that could run the businessThe first step before hiring: simplify your businessWhy “organizing clutter” is a band-aid (and what to do instead)The project audit: focusing on the 20% of jobs that drive 80% profit“Recapture + reallocate”: cutting waste to free cash fastWhy marketing agencies fail contractors and how to market smarterThe best first hire for small contractors: a Virtual AssistantHiring sequence: VA → Project Coordinator → Field Labor → Project ManagerWhy hiring managers too early creates friction (they end up managing you)Cost control: project managers owning job cost + KPIsSOPs that work: start with outcomes, then build the process backwardsLiz’s daily routine, leadership mindset, and long-term visionBook recommendation: The 6 Types of Working Genius + assessmentSponsored by Hustro.com – the simplest construction management software.Hustro.com – 75% less time on inspections & reportsStart and claim 2 months free using “GAVIN” code → https://hustro.com/gavinEpisode Highlights (Timestamps / Chapters)00:16 Podcast sponsor: Hustro.com01:04 Intro: Gavin Coyle + Liz Chism02:07 Liz’s background in construction + QuickBooks at 1402:46 Brewery journey + becoming the bottleneck03:42 100-hour weeks → learning to build a team04:31 Turning phone off for 2 weeks (test of systems + team)05:41 Where do we start? (not hiring first)06:28 Step 1: Simplify your business (Liz’s 5S framework)07:07 Project audit: which jobs are most profitable?08:07 “Say no more” + profit margin jump example08:31 Recapture + reallocate: cutting waste to free cash10:31 Gavin on marketing agency frustrations11:41 Liz: why most agencies waste money + how to market smarter13:21 Key hires in construction teams13:35 First hire: Virtual Assistant (admin leverage)14:29 VA cost breakdown + bonuses approach15:52 “$5/hour is illegal?” (context + fair pay by country)17:45 Next hire: Project Coordinator (coordination + client comms)18:46 Is the project coordinator virtual? (usually on-site)20:40 Follow-up example: VA = revenue growth opportunity22:05 Hiring shift: hire experts, not warm bodies24:41 Hustro.com sponsor segment25:26 Bookkeeper + forecasting importance26:08 Field labor and job-site admin role27:31 When to hire a project manager (after team foundation)29:38 Cost control: who owns job costing?30:20 PM + estimator alignment before sending estimates31:13 Weekly KPIs: on time + on budget accountability33:03 SOPs that work: start with outcomes, build backwards34:26 Subscribe + community message35:08 Trends Liz sees: 80% mindset, 20% tactics35:48 Video marketing + contractor camera confidence37:48 Social proof + posts showing up in AI search38:53 Liz’s book: “SOPs Suck”39:45 Day in the life: 4am routine + family + business41:38 Can the business run without Liz? (2026 goal)42:25 Liz’s plan: coaches + leadership focus43:48 Curveball: what would Liz do differently?44:40 Book recommendation: Six Types of Working Genius46:50 Assessment cost + why it matters47:32 How to contact Liz + website + socialsConnect with LizLinkedIn → https://www.linkedin.com/in/liz-chism-coaching/Website: https://lizchism.com/Instagram: https://www.instagram.com/liz_chism/I’m The Gaffer, hosted by industry expert Gavin Coyle, is the essential podcast for construction people—bringing insider insights, expert interviews, and actionable strategies to blueprint success in the building industry.Available on:Apple Podcasts: https://bit.ly/ImTheGafferSpotify: https://bit.ly/ImTheGafferSpotifyYouTube: /@imthegafferpodcastWebsite: https://www.imthegaffer.com/#ImTheGaffer #Construction #Leadership #ConstructionBusiness #ProjectManagement #ContractorLife #Operations #SOPs #ConstructionManagement #Hustro
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    53 m
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