In today's episode of How to Speak Maintenance, we’re diving into the work residents never see and why it matters more than you think.
Joining Jason Fein and Becca Ramati is Angel Davila CAMT, CPOI, NAAEI Faculty, National Service Trainer & Performance Manager, Gables Residential. We unpack what it really takes to keep a community running behind the scenes and how to build stronger respect and understanding across your teams. If you work in the office, support operations, or lead a team, this is a conversation you don’t want to miss.

In this episode of How to Speak Maintenance, we’re talking about what meaningful gratitude really looks like for maintenance teams.

Joining us:
🔧 Jesus Zepeda with Camden Property Trust and Texas Apartment Association’s 2026 Maintenance Professional of the Year
🔧 Russell Rubin with HD Supply

We’ll break down what actually matters to maintenance professionals — from real investment and career growth to being included in the decisions that affect their work every day.

If you lead, support, or work alongside maintenance teams, this conversation is for you.

We’re kicking off 2026 with a powerhouse roundtable on what it really means to “speak maintenance”—and why it matters now more than ever. Joining Jason Fein and Becca Ramati are two of the most respected voices in the industry: Paul Rhodes and Mark Cukro, who bring years of onsite experience, leadership insight, and a passion for elevating maintenance teams.

This episode is not to be missed and sets the tone for the year with a forward-looking, practical conversation about communication, alignment, and the changing expectations surrounding maintenance roles.