Heartline: Changemaking in Healthcare Podcast Por Andrea Austin MD arte de portada

Heartline: Changemaking in Healthcare

Heartline: Changemaking in Healthcare

De: Andrea Austin MD
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 Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear. Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change. Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses. Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system. Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare. Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.© 2024 Heartline Ciencias Sociales Desarrollo Personal Enfermedades Físicas Higiene y Vida Saludable Éxito Personal
Episodios
  • How to Combat Burnout in Healthcare: Expert Tips for Physicians and Leaders

    How to Combat Burnout in Healthcare: Expert Tips for Physicians and Leaders
    Jul 15 2025
    Burnout doesn’t have to be the only option in medicine. In this conversation, Dr. Diane Shannon shares her personal journey through burnout and how she found her way through. We explore the small, yet impactful changes that can completely transform a physician’s career—whether it’s learning to set boundaries or recognizing the trauma and moral injury that so often go unspoken in our profession.I’m excited to dive into how Dr. Shannon has been coaching and empowering other physicians, especially women physicians, to overcome the pressures of perfectionism, manage their emotional well-being, and embrace micro-changes that allow them to thrive instead of just survive. We also talk about how leadership and communication can shape the healthcare system and help doctors find balance in a system that’s so often stacked against them. About the Guest"Failure means you’re learning. And in healthcare innovation, learning fast is everything." – Dr. Diane ShannonDr. Diane Shannon is an internal medicine physician, wellness coach, writer, and podcaster. After experiencing burnout firsthand, Dr. Shannon left clinical practice to dedicate her career to helping other physicians prevent and overcome burnout. Through her podcast, Vital Signs: Thriving as a Woman in Medicine, and her coaching work, she empowers physicians, especially women, to set healthy boundaries, overcome guilt, and take back control of their careers.She has spent over 20 years advocating for systemic changes in healthcare, helping physicians find fulfillment both in their work and personal lives.📍 You can learn more about Dr. Diane Shannon at dianeshannon.com.🎧 Listen to Vital Signs: Thriving as a Woman in Medicine💌 Reach out via email: diane@dianeshannon.com🔑 Top 3 Key TakeawaysMicro-changes are powerful:Even when the system feels overwhelming, small shifts—like adjusting how we respond to stress or setting clear boundaries—can dramatically change our experience in medicine.Burnout and moral injury are not the same:Burnout can be deeply personal, but moral injury is a systemic wound. We need safe spaces to process both—and the courage to name them when we see them.Effective leadership and communication can transform healthcare:We can’t fix the system alone, but we can build better teams, speak up strategically, and lead with empathy. That’s where real change starts.🩺 About the HostDr. Andrea Austin is a board-certified emergency physician, educator, and passionate advocate for system-level change in healthcare. As the creator and host of Heartline: Changemaking in Healthcare, Dr. Austin brings curiosity, compassion, and bold honesty to conversations with leaders who are challenging the norms and reshaping medicine from the inside out.With decades of experience in high-pressure clinical environments, Andrea has seen firsthand the cracks in the system—and the people working to repair them. Whether she’s mentoring residents, speaking on national stages, or recording with a fellow disruptor, she centers one theme: change doesn’t happen in isolation. It happens heart to heart.💫 About the ShowHeartline: Changemaking in Healthcare isn’t just a podcast—it’s a pulse check on what’s possible.Hosted by emergency physician and educator Dr. Andrea Austin, Heartline features conversations with healthcare leaders, innovators, and quiet disruptors who are challenging the way things have always been done.Each episode explores real stories of change—from redefining leadership and communication, to reimagining systems built on burnout and hierarchy. This is a space for truth-telling, for asking better questions, and for reconnecting with the reason we all got into medicine in the first place: to make it better.This isn’t about perfection. It’s about progress—with heart. __________🎓 Upcoming Events & Opportunities🔥 ⁠⁠Recalibrate: Group Coaching for Physicians⁠⁠Starting August 2025, I’ll be co-leading Recalibrate with psychologist and coach Sharee Johnson. This 6-month group coaching program supports physicians in rediscovering mindfulness, meaning, and wholehearted practice. I'm an alum myself—this program transformed my career. Learn more and enroll here, and please share with colleagues who may benefit.•⁠ ⁠⁠⁠Women in Medicine Summit | Chicago, Sept 18–20, 2025⁠⁠FemInEM is leading a full day on Women’s Health. The Gala will be a can't-miss celebration of leadership and community.•⁠ ⁠⁠⁠AAWEP St. Lucia Retreat | March 5–8, 2026⁠⁠For women EM physicians. Sun, connection, and reflection in a stunning setting. Details coming soon via AAWEP.•⁠ ⁠⁠⁠Women Physicians European River Cruise | May 18–25, 2026⁠⁠A scenic and soulful journey from Amsterdam to Basel with an inspiring community.—-------------------------------------------------------------------------------------------🎧 Thanks for tuning into Heartline: Changemaking in ...
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    34 m
  • What If Our Patients Didn’t Have to Choose Between Food and Medicine?

    What If Our Patients Didn’t Have to Choose Between Food and Medicine?
    Jul 8 2025
    You shouldn’t need a PhD in insurance billing to understand why your medication costs $600 this month and $60 the next. But for millions of Americans, that’s the reality.In this episode of Heartline: Changemaking in Healthcare, I talk to pharmacist and startup founder Vinay Patel, whose decade-long career spans high-volume pharmacy operations, clinical program design, and now, drug pricing reform.Vinay’s origin story begins with a moral injury: watching patients forced to choose between rent and medications. Instead of accepting the system as-is, he built one that works better. From negotiating fair reimbursement rates to empowering local pharmacies and cutting out predatory Pharmacy Benefit Managers (PBMs), his work is restoring agency—one prescription at a time.You’ll hear how he:Turned failure and scarcity into a superpower as a founderBuilt a mission-driven team by prioritizing soft skills over perfect résumésDesigned cost-plus drug programs that serve patients firstProtects independent pharmacies while keeping GLP-1s accessible About the Guest:"Failure means you’re learning. And in healthcare innovation, learning fast is everything.” – Vinay PatelVinay Patel is a pharmacist, entrepreneur, and healthcare reformer. After years running a home delivery pharmacy for 15,000+ patients a month, he founded MakoRx, a company that bypasses traditional pharmacy benefit managers to lower costs for employers and improve access for patients.Vinay’s mission is deeply personal—and systemic. His company’s cost-plus model strengthens local pharmacies, bypasses industry bloat, and brings transparency to one of healthcare’s most broken sectors.📍 Learn more at makorx.com or connect with Vinay on LinkedIn.📚 Resources + Mentions:🔗 MakeRx – Official Site🔗 Vinay Patel, Pharm.D. on LinkedIn🔗 Bottle of Lies by Katherine Eban🔗 Proactive MD – Advanced Primary Care Partner 🔑 Top 3 Key TakeawaysDrug prices in the U.S. vary wildly depending on who’s paying—and how Pharmacy Benefit Managers (PBMs) profit from the chaos.Moral injury can be a catalyst for innovation. When we step outside our comfort zone, change becomes possible.Independent pharmacies aren’t obsolete—they’re essential. Fair reimbursement and direct contracts can keep them alive. 🩺 About the HostDr. Andrea Austin is a board-certified emergency physician, educator, and passionate advocate for system-level change in healthcare. As the creator and host of Heartline: Changemaking in Healthcare, Dr. Austin brings curiosity, compassion, and bold honesty to conversations with leaders who are challenging the norms and reshaping medicine from the inside out.With decades of experience in high-pressure clinical environments, Andrea has seen firsthand the cracks in the system—and the people working to repair them. Whether she’s mentoring residents, speaking on national stages, or recording with a fellow disruptor, she centers one theme: change doesn’t happen in isolation. It happens heart to heart. 💫 About the ShowHeartline: Changemaking in Healthcare isn’t just a podcast—it’s a pulse check on what’s possible.Hosted by emergency physician and educator Dr. Andrea Austin, Heartline features conversations with healthcare leaders, innovators, and quiet disruptors who are challenging the way things have always been done.Each episode explores real stories of change—from redefining leadership and communication, to reimagining systems built on burnout and hierarchy. This is a space for truth-telling, for asking better questions, and for reconnecting with the reason we all got into medicine in the first place: to make it better. This isn’t about perfection. It’s about progress—with heart.________🎓 Upcoming Events & Opportunities:🔥 ⁠⁠Recalibrate: Group Coaching for Physicians⁠⁠Starting August 2025, I’ll be co-leading Recalibrate with psychologist and coach Sharee Johnson. This 6-month group coaching program supports physicians in rediscovering mindfulness, meaning, and wholehearted practice. I'm an alum myself—this program transformed my career. Learn more and enroll here, and please share with colleagues who may benefit.•⁠ ⁠⁠⁠Women in Medicine Summit | Chicago, Sept 18–20, 2025⁠⁠FemInEM is leading a full day on Women’s Health. The Gala will be a can't-miss celebration of leadership and community.•⁠ ⁠⁠⁠AAWEP St. Lucia Retreat | March 5–8, 2026⁠⁠For women EM physicians. Sun, connection, and reflection in a stunning setting. Details coming soon via AAWEP.•⁠ ⁠⁠⁠Women Physicians European River Cruise | May 18–25, 2026⁠⁠A scenic and soulful journey from Amsterdam to Basel with an inspiring community._____________🎧 Thanks for tuning into Heartline: Changemaking in Healthcare!🌟 Learn more and book a free discovery call today at ⁠⁠andreaaustinmd.com/coaching⁠⁠.Stay connected and keep making a difference:✅ Subscribe to the...
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    37 m
  • Revolutionizing Medicine: One Inbox at a Time

    Revolutionizing Medicine: One Inbox at a Time
    Jul 1 2025
    In episode 104, I sit down with David Norris, a seasoned entrepreneur and AI innovator, to explore the transformative potential of artificial intelligence in healthcare. As the CEO of Affineon, David brings a wealth of experience and a passion for solving real-world problems in the medical field.Our conversation delves into the exciting possibilities AI offers for reducing administrative burdens on healthcare providers, particularly in managing clinical inboxes. We discuss how AI can act as a powerful ally, helping clinicians focus more on patient care and less on paperwork.Key insights from our discussion include:The importance of involving healthcare providers in the development of AI solutionsHow AI can triage clinical inboxes, saving hours of administrative work each weekThe role of AI in enhancing patient safety and improving care qualityThe need for responsible AI use in healthcare, including transparency and ethical considerationsDiscover how to:Approach AI adoption in healthcare with optimism and practical considerationsBalance the rapid pace of technological advancement with the need for thoughtful implementationStay informed about AI developments in healthcare through various resourcesMaintain work-life balance as an entrepreneur or healthcare provider in the fast-paced world of medical technologyThis episode offers valuable insights for healthcare professionals curious about AI's potential to alleviate administrative burdens and enhance patient care. It's a must-listen for anyone seeking to understand how AI is reshaping the healthcare landscape and how they can be part of this exciting transformation."I think based on what I've seen, I think it will produce results that will be better for patients, it will be safer and more trustworthy. And that's really, in the end, what you want is you want patients to feel a trust factor, that they're getting help." - David Norris Join us for this thought-provoking conversation that challenges conventional views on AI in healthcare and inspires optimism about the future of medicine. Learn how embracing AI responsibly can lead to more fulfilling careers for healthcare providers and potentially transform patient care for the better.Connect with David Norris and Affineon:Visit ⁠Affineon's website⁠Email David at david.norris@affineon.comLook for Affineon at major healthcare conferences like HIMSS and HLTH—------------------------------------------------------------------------------------------------------------------💫 Upcoming Events & Opportunities🔥 ⁠Recalibrate: Group Coaching for Physicians⁠Starting August 2025, I’ll be co-leading Recalibrate with psychologist and coach Sharee Johnson. This 6-month group coaching program supports physicians in rediscovering mindfulness, meaning, and wholehearted practice. I'm an alum myself—this program transformed my career. Learn more and enroll here, and please share with colleagues who may benefit.•⁠ ⁠⁠Women in Medicine Summit | Chicago, Sept 18–20, 2025⁠FemInEM is leading a full day on Women’s Health. The Gala will be a can't-miss celebration of leadership and community.•⁠ ⁠⁠AAWEP St. Lucia Retreat | March 5–8, 2026⁠For women EM physicians. Sun, connection, and reflection in a stunning setting. Details coming soon via AAWEP.•⁠ ⁠⁠Women Physicians European River Cruise | May 18–25, 2026⁠A scenic and soulful journey from Amsterdam to Basel with an inspiring community.—------------------------------------------------------------------------------------------------------------------🎧 Thanks for tuning into Heartline: Changemaking in Healthcare!🌟 Learn more and book a free discovery call today at ⁠andreaaustinmd.com/coaching⁠.Stay connected and keep making a difference:✅ Subscribe to the ⁠Heartline newsletter⁠ for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system.📱 Follow us on social: ⁠Instagram⁠, ⁠LinkedIn⁠ & ⁠YouTube⁠📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on ⁠Amazon⁠ or ⁠Ingram⁠.Follow Your Heartline and transform healthcare today!
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    45 m
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